Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,614 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,614 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful finding the right policy for our needs and getting it all arranged in a day!”

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Posted 4 years ago

Thank you Mr and Mrs Pay. We love a same day turn around.

Posted 4 years ago

“Thank you for amazing service and quick turnaround to have cover in place at short notice!”

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Posted 4 years ago

Luanne, you are most welcome. Great to have you with us at Stanhope.

Posted 4 years ago

“I found the service very helpful, informative and swift. A policy that exactly met our needs was suggested within a very short time.”

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Posted 4 years ago

Marvellous. Thank you!

Posted 4 years ago

“Very helpful and good price”

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Posted 4 years ago

Appreciate the feedback Michael and Angela.

Posted 4 years ago

“Very good overall customer service. Informative and cooperative throughout dealings.”

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Posted 4 years ago

Thank you

Posted 4 years ago

“Good service staff are easy to talk to and get difficult things sorted”

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Posted 4 years ago

Morning Ruth. Encouraging to read. Thank you.

Posted 4 years ago

“I found your company simple and easy to arrange my house insurance. I am pleased to be insured by you.”

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Posted 4 years ago

Thank you Barbara. Satisfying to read the experience was simple and easy. Welcome to Stanhope.

Posted 4 years ago

“Very informative, professional and helpful staff. Pricing was also bery competative. Would definitely recommend.”

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Posted 4 years ago

Gratifying review to read. Welcome to Stanhope Daniel.

Posted 4 years ago

“Friendly and efficient service.”

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Posted 4 years ago

Thank you Joyce.

Posted 4 years ago

“Sam was very helpful and got back to me very quickly.”

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Posted 4 years ago

Thank you Ms Owen-Upward.

Posted 4 years ago

“Millie has been the most patient person ! She was militant in her attention to detail and transparency of the solutions to find a product to suit our " neglected" insurance for our 3 homes and valuables . For me it was the can do attitude and she inspired great confidence in your compnay”

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Posted 4 years ago

Millie is well known at Stanhope for her organisation, she has a list for everything! It's pleasing to reads you were a benefactor of this. Welcome to Stanhope Claire.

Posted 4 years ago

“Helpful,straightforward language and provided the help required.”

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Posted 4 years ago

We appreciate this review David & Susan - thank you for taking a moment to write the review.

Posted 4 years ago

“Received very good information from Sam in a professional manner was very impressed”

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Posted 4 years ago

We value your feedback - thank you for taking a moment to put pen to paper.

Posted 4 years ago

“Very helpful when contacted and provided me with the best price for building insurance. Very happy with the service and quote provided”

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Posted 4 years ago

Enjoyable to read of your experience with us - thank you for the review.

Posted 4 years ago

“An outstanding one to one service. I called for a quote and was dealt professionally by Stuart and have dealt with only Stuart. We wanted a family run business like ours for our specialised Holiday Home, Listed buildings. A swift, yet smooth and well thought through service that ensured we had all the cover we required and that which we had not thought of. Would 100% recommend!”

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Posted 4 years ago

Sarah, we're elated to read this review. Thank you for commenting on the value of working with another family owned business - we agree that it makes a significant difference. We will forward this review to Stuart, no doubt he will be encouraged by this too. Thank you for your business Sarah.

Posted 4 years ago

“First time using a broker really impressed very helpful and knowledgeable. Would recommend to everyone 👍”

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Posted 4 years ago

It is always heartening to read a review when someone is happy to recommend us. Thank you Jayne.

Posted 4 years ago

“Contacted by Daniella Parslow, who was charming and polite, went through the salient points of cover efficiently, and made the payment options clear. Perfect thank you.”

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Posted 4 years ago

“I was very happy to speak to a person rather than doing everything on line. Excellent service!!!”

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Posted 4 years ago

Thank you Avril. We're a 100% family owned business filled with real people... no automation at Stanhope. Thank you for the review.

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Thank you Jas and Janeen.

Posted 4 years ago

“Stuart knight - kind, informed and straight to the point. Would definitely deal with him again.”

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Posted 4 years ago

Thank you Ahsan and Saffina - we'll forward this on to Stuart.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,614 reviews