Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna was a pleasure to deal with and managed to arrange my buildings insurance, whilst so many other companies didn't wan tto know due to the age of the property.”

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Posted 11 months ago

The more complex the risk, the greater our appetite to get involved. 🏠 Welcome to the community, William. 💙

Posted 11 months ago

“Very helpful and prompt service.”

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Posted 11 months ago

Thank you for taking a moment to write this 5 star review.

Posted 11 months ago

“Very quick and efficient along with being cost effective. Would use again.”

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Posted 11 months ago

Thank you, Giles, for your fantastic feedback! We're thrilled to hear that you found our service quick, efficient, and cost-effective. We look forward to assisting you again in the future! 👍

Posted 11 months ago

“Excellent prompt professional service they offered the best solutions .”

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Posted 11 months ago

Thank you for your kind words! We're thrilled to hear that you found our service prompt and professional. 💙

Posted 11 months ago

“Knowledge of the brokers was excellent, always attentive and responsive and delivered a product that exceeded my expectations.”

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Posted 11 months ago

💙💙💙 Thank you.

Posted 11 months ago

“Stanhope was very helpful in getting my engagement ring insured. Emily and her colleagues were responsive and so knowledgeable about the specifics of protection for our family heirloom. I’m so glad we found their services!”

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Posted 11 months ago

Thank you for your wonderful review, Charlotte! You were one of the first people to use our online comparisons site. 🙌 We’re thrilled to hear that Emily and the team could also assist you effectively with insuring your family heirloom. Your satisfaction means the world to us! 🌟

Posted 11 months ago

“Quick and easy service. Thank you so much.”

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Posted 11 months ago

Just how insurance should be. 💪

Posted 11 months ago

“Very helpful over the phone thank you as I was looking for specialist jewellery insurance. Also obtained a better insurance deal which was great.”

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Posted 11 months ago

Thank you for your feedback! We're thrilled to hear you found our phone support helpful and that we could secure you a better deal on your jewellery insurance. 🙌

Posted 11 months ago

“They called me promptly after a general enquiry. Very professional and explained everything clearly and concisely.”

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Posted 11 months ago

A welcome 5-star review. Thank you, Lisa. 💙

Posted 11 months ago

“Excellent insurer”

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Posted 11 months ago

Thank you. 💙

Posted 11 months ago

“A last minute call to yourselves was treated as a challenge which you met with time to spare. My thanks go out to the team.”

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Posted 11 months ago

Yes, Gary! 🙌 We love a challenge at Stanhope and love it even more when we can provide solutions. Welcome to the community.

Posted 11 months ago

“Excellent service from Emily! She was so understanding and patient, and helped me along the way with all the details during the assessment either email or call. The new website was also great especially with competitive options and was very straightforward. Again, thanks Emily!”

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Posted 11 months ago

Melissa, you have the proud claim of being one of the first persons to purchase jewellery insurance through our new companion site. We appreciate the feedback and pleased to hear the overall experience was very positive.

Posted 11 months ago

“Excellent service in providing an acceptabl renewal premium”

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Posted 1 year ago

We appreciate Stanhope being our broker of choice for another year. It’s not taken for granted.

Posted 11 months ago

“Heather was great, couldn't have been more helpful. Would definately use again!!!!”

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Posted 1 year ago

Superb 👌. Thank you, Andrew. 🙏

Posted 11 months ago

“Very Good.”

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Posted 1 year ago

Thank you for the 5-star ⭐️ review.

Posted 11 months ago

“Good set up experience.”

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Posted 1 year ago

Stuart oversaw your set up. This will encourage him greatly. Thank you. 🙏

Posted 11 months ago

“At short notice Stanhope pulled the rabbit out of the bag managing to provide insurance cover quickly on my new partly thatched home which was also very competitive. Thank you.”

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Posted 1 year ago

We're so glad to hear that our team was able to make the insurance process straightforward for you. It's always great to find solutions for beautiful, unique properties like yours. Welcome to the Stanhope family!

Posted 1 year ago

“Fantastic service by Sarah. She was super helpful, and arranged my cover with minimal fuss.”

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Posted 1 year ago

Thank you for taking the time to leave a wonderful review.

Posted 1 year ago

“Great experience with Emily at Stanhope Insurance. She provided a competitive quote and lots of help with making sure details were updated and finding an appropriate valuer. Very responsive and helpful throughout - a pleasure to do business with!”

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Posted 1 year ago

That sounds like our Emily. Thank you Michael for your 5 star review and your kind words about Emily will certainly encourage her. Welcome to the Stanhope community.

Posted 1 year ago

“Stacey was fantastic, so helpful and knowledgeable.”

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Posted 1 year ago

Thank you Paul, Stacey really is a Stanhope superstar and we're pleased that you experienced that first hand!

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews