Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,585 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,585 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted to have Matt Burridge back as our broker - we go back a long way and he has always given us the best service”

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(MBURRIDGE) - Posted 5 months ago

Matt does have a loyal base of clients and for very good reason - he is brilliant!

Posted 5 months ago

“Professional service.”

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Posted 5 months ago

Thank you.

Posted 5 months ago

“Ryan was very helpful, quick to respond to my iinital enquiry and fast to return with a quote and policy terms. An excellent experience.”

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Posted 5 months ago

Quick responses and helpfulness are what we strive for. Thank you for your kind words!

Posted 5 months ago

“Very helpful customer support, would certainly recommend”

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Posted 5 months ago

Thank you, Neil.

Posted 5 months ago

“Renewal very straight forward”

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Posted 5 months ago

Thank you, Stanley. Renewing a policy should be frictionless with Stanhope.

Posted 5 months ago

“Friendly, efficient and very helpful service from the new business team. It was a delight to deal with Stacey, Ryan and Declan, who work seamlessly as a team.”

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Posted 5 months ago

What is most pleasing about this review is the consistently great service received, despite engaging with multiple persons within the team. Your feedback is appreciated. Thank you.

Posted 5 months ago

“great service from Steph”

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Posted 5 months ago

💙

Posted 5 months ago

“Quick and simple questions.”

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Posted 5 months ago

💙

Posted 5 months ago

“Pretty easy to set up account.”

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Posted 5 months ago

Thank you, Mark.

Posted 5 months ago

“I'm very happy with the service I received! Everything was handled professionally, promptly, and with great attention to detail. Ryan ottaway was super friendly, super responsive, and went above and beyond to ensure a smooth experience. Highly recommended!”

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Posted 5 months ago

Effectively, Miguel, you've given us a 10-star review since you've left us a review here and on Google - thank you for the double blessing! And yes, you've described Ryan superbly.

Posted 5 months ago

“Easy to get cover in place. Splitting out these goods from house contents saved a lot of money.”

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Posted 5 months ago

Great to hear and well done for being creative to shave a little of your annual insurance bill

Posted 5 months ago

“Excellent, friendly service from the beginning to the end. Extremely helpful and reassuring service. Thank you”

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Posted 5 months ago

Thank you, Marianne, for taking a moment to comment on the reassuring service received. Welcome to the Stanhope community.

Posted 5 months ago

“Always helpful and made the process easy and simple.”

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Posted 5 months ago

Thanks, Molly. Stacey looked after you, and she is brilliant. We're thankful you chose Stanhope as your preferred insurance broker.

Posted 5 months ago

“Used Matt Burridge at Stanhope Insurance for many years and appreciate his levels of understanding and his execution of my complex requirements. Exemplary.”

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Posted 5 months ago

Thank you.

Posted 5 months ago

“Used Matt Burridge at Stanhope Insurance for many years and appreciate his levels of understanding and his execution of my complex requirements. Exemplary.”

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Posted 5 months ago

Exemplary - a great word to describe Matt and his work. Thank you! We're pleased you're with us.

Posted 5 months ago

“I recently used Stanhope to get buildings and contents insurance. Their service was excellent, very quick to respond and they found me excatly what I needed. I would fully recommend using them.”

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Posted 5 months ago

Very kind of you to share such encouraging words, Eric. The world is short of encouragement, so we'll take this with open arms. We're grateful to be your broker of choice.

Posted 5 months ago

“Stanhope have been able to provide buildings and contents insurance cheaper than our previous provider. The staff were professional, friendly, quick to respond and sent emails when they said they would.”

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Posted 5 months ago

Such a beautiful property, Spencer. We're pleased to protect it through one of our high net worth insurance products. Thank you for writing a review and sharing the photo.

Posted 5 months ago

“Very happy with the service”

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Posted 5 months ago

Thank you, Jackie.

Posted 5 months ago

“I recently had to arrange Unoccupied house insurance for my late Mum's estate and I am so thankful for finding Stanhope Insurance. After hours of trawling through the internet I actually managed to connect with a human and had the good fortune to speak to Vicky Pine. She was absolutely surperb. She sorted out a policy for me putting my mind at complete rest. Thank you Vicky, you were amazing!”

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Posted 5 months ago

Yes, Vicky is amazing! And so are you Sharon, for purchasing your insurance through us - thank you! Welcome to the Stanhope community.

Posted 5 months ago

“I was able to get my house and contents insurance very quickly. Donna who helped me was very knowledgable and knew her job very well.”

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Posted 5 months ago

Donna's joined Stanhope many years ago with a background in hospitality. Over the years she has developed into an outstanding insurance broker for high net worth individuals. We're blessed to have her and we're very pleased you enjoyed the benefits of her exceptional service.

Posted 5 months ago

Stanhope Insurance is rated 4.8 based on 2,585 reviews