Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,614 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,614 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my needs meet no fuss operator explained everything to very helpful”

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Posted 4 years ago

Pleasing to read that our communications was clear. Thank you Carol.

Posted 4 years ago

“Very quick going through the renewal and setting it up. Thank you.”

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Posted 4 years ago

Much appreciated Mr McCrystal.

Posted 4 years ago

“The team was very professional and handled the renewal of my insurance with ease. The cover offered for some items of value was not available elsewhere and the premiums very competitive. Thank you Stanhope.”

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Posted 4 years ago

You are most welcome Mohamed and we appreciate you deciding to renew with us. We intentionally staff our renewals department to offer that extra support and time on each case.

Posted 4 years ago

“Very competitive, personal service, ideal for our thatched/listed property. Tried hard to deliver and succeeded. The best brokers I've used, I really would recommend them.”

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Posted 4 years ago

David, thank you for writing this affirmative review. We appreciate the offer to recommend too and the award as the best broker you've dealt with.

Posted 4 years ago

“My experience with Stanhope Insurance and Kirsty Scott in particular was first class. I would recommend without hesitation”

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Posted 4 years ago

Affirmative review Peter. Thank you very much.

Posted 4 years ago

“Superb service”

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Posted 4 years ago

Thank you for taking a moment to write this review James & Charlotte.

Posted 4 years ago

“Always very helpful and excellent service.”

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Posted 4 years ago

A bright review. Much appreciated Ms Medley.

Posted 4 years ago

“I initially spoke to Danniella back in November 2020 to discuss home insurance while I left my property for an extended period of time. I couldn’t go away as hoped but as she was so friendly, diligent and knowledgeable I came back when I knew I was going away. Another lady, Sam, ended up helping me. And she was great in getting what I needed, set up. Highly recommend.”

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Posted 4 years ago

What is most encouraging about this review is the synced up working across the different departments. Knowing your journey was positive, despite the multiple 'touch' points with us is pleasing to read. Thank you Leslie.

Posted 4 years ago

“Responded very quickly to our enquiry and provided an excellent product that matched our requirements perfectly and saved us money too.”

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Posted 4 years ago

Thank you for the favourable review of our service and premium offered.

Posted 4 years ago

“Millie Newsom was brilliant in customer services,explained our insurance policy in detail which met all our requirements in addition Millie came back to us as she said she would and issued all our policy documents on time as stated on our telephone conversations. If Millie answers the phone you will have no problems.”

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Posted 4 years ago

Alan, Such a glowing review of one of our top private client advisors. Thank you.

Posted 4 years ago

“efficient and effective.”

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Posted 4 years ago

Excellent Mark. Thank you.

Posted 4 years ago

“Efficient, professional & competitive.”

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Posted 4 years ago

Much appreciated. Thank you.

Posted 4 years ago

“Stanhope have exceeded my expectations again with a painless extension to my renovation insurance and a very competitive contents insurance.”

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Posted 4 years ago

We're glad the extension was straightforward. It needn't be complicated!

Posted 4 years ago

“Efficient, very friendly and professional. Could t so enough for you. It felt a really personal service.”

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Posted 4 years ago

The word 'selfless' is literally written on the wall of the business. We're glad you had first hand experience of this.

Posted 4 years ago

“Very professional and customer focused service”

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Posted 4 years ago

Joan, thank you for commenting on our focused service and the ensuing 5-stars.

Posted 4 years ago

“Servicefirst classnoproblems”

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Posted 4 years ago

Excellent Ian. Thank you.

Posted 4 years ago

“A friendly and efficient service. They managed to find a bespoke insurance package that others were unable to provide. Within a few hours I was happily insured, and at a competitive price. Many thanks.”

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Posted 4 years ago

Deirdre, knowing the team turned this around within a couple of hours is pleasing to read. Thank you.

Posted 4 years ago

“Helpful and dealt with finding my insurance quickly and efficiently.”

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Posted 4 years ago

No time wasting here... we run a task oriented office culture!

Posted 4 years ago

“Excellent all round. Quick, very competitive, professional and friendly.”

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Posted 4 years ago

That's some collection of positive words for the team - thank you Richard.

Posted 4 years ago

“Astonishing service - from filling in webform to receiving a quote on a complicated property was less than 24 hours! Every person I spoke to was completely on the ball…coukd not ask for better service!”

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Posted 4 years ago

We're thankful for you taking a moment to write this remarkable review here and on Google Reviews. Thank you Manuella. We really appreciate your business and look forward to a long lasting relationship.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,614 reviews