Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,614 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,614 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sheer professionalism with total charm could not be surpassed. I am so happy with this company.”

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Posted 4 years ago

Excellent. Charm and professionalism... we like this combo. Welcome to Stanhope Doctor Pauline!

Posted 4 years ago

“Kirsty was excellent - great advice and very efficient and personable.”

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Posted 4 years ago

Thank you Milan. Kirsty is one of the newer members of the team - this will go a long way to encouraging her.

Posted 4 years ago

“Very easy to deal with Stuart very helpful and efficient”

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Posted 4 years ago

Thank you Christopher. Stuart's second review in one day which reaffirms the excellent work he is doing. Welcome to Stanhope.

Posted 4 years ago

“Fantastic service provided by Stanhope. Their attention to detail, friendly and professional communications are all first class. In particular, Amy and Sonny who worked on my case, were exceptional. It can be hard to find this premium level of customer service these days. I highly recommend Stanhope Insurance - you won’t be disappointed!”

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Posted 4 years ago

Superb to read. Thank you Warren and welcome to Stanhope. We will forward this on to Amy and Sonny too.

Posted 4 years ago

“Very efficient service at a competitive price. There was no point or reason for me to pursue an alternative.”

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Posted 4 years ago

Excellent Lee. Welcome to Stanhope.

Posted 4 years ago

“Stuart at Stanhope gave me good advice about my unoccupied insurance and a good price. Have just spoken to Daniella and sorted out renewal and ongoing insurance issues. Great customer service, so rare these days.”

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Posted 4 years ago

Some of our favourite reviews are when clients, like yourself, speak with different members of the Stanhope team and receives a consistent first class service. Thank you for taking a moment to write this review. Welcome to Stanhope!

Posted 4 years ago

“Last year I spent quite a bit of time researching the right home insurance policy and finally landed here. Saw no reason to change this year. Stanhope contacted me a few weeks before renewal was due - which, I would have forgotten about, let's be honest - and although a slight increase in premium, service was good, so, renewed.”

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Posted 4 years ago

Steve, this is an insightful review. Thank you for commenting on the excellent service received by Danniella. You and your property are, still, in good hands.

Posted 4 years ago

“Excellent service - very quick and responsive. We got exactly what we needed.”

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Posted 4 years ago

Thank you for the 5 star review. We appreciate you taking the time write this review.

Posted 4 years ago

“Great from start to finish and got me the best price Well done”

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Posted 4 years ago

Wonderful review to read. Thank you Mark.

Posted 4 years ago

“First class personal service and follow up.”

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Posted 4 years ago

Thank you Jillian.

Posted 4 years ago

“Competitive premium. Helpful, supportive and knowledgeable. Thank you.”

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Posted 4 years ago

Carol, you are most welcome. Thank you for your custom too.

Posted 4 years ago

“An exceptional service once again this year. We dealt with Tony Futcher, as we did last year. Very professional, helpful and generally a very pleasant young man. Thank You”

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Posted 4 years ago

Thank you Wendy for reflection on Toby's service and leaving us a 5 star review. Much appreciated.

Posted 4 years ago

“Polite and efficient Emily understood our requirements and the problems raised by a thatched property.”

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Posted 4 years ago

Thank you Michael. Thatch properties to require extra forms to be completed but we welcome this. Your 5 star review will be passed on to Emily. Welcome to Stanhope.

Posted 4 years ago

“Excellent pain free service from Toby thank you”

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Posted 4 years ago

A pain free service - something we all enjoy! Thank you Michelle for the review and welcome to the Stanhope family.

Posted 4 years ago

“Very polite and helpful staff. Good customer service Would definitely recommend”

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Posted 4 years ago

The recommendation to others is encouraging to read. Thank you for the review Margaret.

Posted 4 years ago

“Extremely polite & v efficient. Felt reassured especially given this my first time insuring for a treasured home which is a listed building”

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Posted 4 years ago

Thank you Caroline. Securing the right product, with the right broker, for a listed building is important. You're in good hands. Welcome to the Stanhope family!

Posted 4 years ago

“The service was excellent. Kirsty was great, quick, efficient and pleasant and sorted everything out in an afternoon. When we had to clarify a couple of points the service was every bit as good. A lovely positive experience.”

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Posted 4 years ago

Brilliant Robert. We will forward this on to Kirsty. No doubt this will please her as much as the team. We're glad you're on the Stanhope bus!

Posted 4 years ago

“The efficient and sympathetic service from Stanhope gave us confidence that should a claim arise we would be looked after by Stanhope. This is particularly important to us as we have homes abroad and need to have insurance we can depend on. Thank you Millie for guiding us through the complexities of transferring to a new insurer.”

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Posted 4 years ago

Encouraging and heartening to read John. Thank you. We will pass this on to Millie. Welcome to the Stanhope family.

Posted 4 years ago

“Millie was incredibly helpful and delivered where others couldn't”

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Posted 4 years ago

Your review and business is appreciated David. We will pass this on to Millie. Welcome to Stanhope.

Posted 4 years ago

“Very friendly and accommodating, professional and pleasure to do business with.”

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Posted 4 years ago

Thank you Dawn. Superb feedback for the team.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,614 reviews