Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arranged very good house insurance for us, after our previous insurer more than doubled our premium.”

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Posted 9 months ago

Thank you, Simon! We're delighted to hear that we could help you find a good house insurance solution after your previous experience.

Posted 9 months ago

“Quick and efficient service. Staff pleasant and knowledgeable.”

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Posted 9 months ago

Thank you, Pamela! We pride ourselves on having a knowledgeable and friendly team!

Posted 9 months ago

“It was very easy to add information about each watch to be insured and the overall premium was much more reasonable when compared with adding luxury items to standard home insurance!”

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Posted 9 months ago

Thank you for your feedback! We're exhilarated to hear that you found it easy to add your watch information on our comparison site.

Posted 9 months ago

“very good service”

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Posted 9 months ago

Thank you, Andrew! We appreciate your feedback.

Posted 9 months ago

“Very helpful”

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Posted 9 months ago

Thank you, Precious!

Posted 9 months ago

“The guy we dealt with, Ryan Ottoway, was great. Very responsive, responded quickly, very thorough, offered recommendations, made changes quickly. Highly recommend working with him.”

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Posted 9 months ago

Thank you, Sophia! We're thrilled to hear that Ryan provided you with such outstanding service. His responsiveness and thoroughness are qualities we promote. Welcome to the community.

Posted 9 months ago

“Thank you for the work involved which proved successful in placing the insurance with you. Donna was well informed and very easy to do business with.”

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Posted 9 months ago

We're delighted to know that Donna made your experience slick and successful. We appreciate your trust in Donna / us and look forward to serving you again!

Posted 9 months ago

“Easy to use system and instant quotation, would use them again.”

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Posted 9 months ago

Thank you, Andrew. It's pleasing to know our online luxury protection website is hitting the target.

Posted 9 months ago

“Marie, our account manager was quite proffessional and prompt in communicating and she offered unparralled assistance. Keep it up”

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Posted 9 months ago

Thank you. We're so glad to hear that Marie provided you with prompt and professional assistance.

Posted 9 months ago

“Very helpful accomodating our needs. Vey happy with the process.”

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Posted 9 months ago

Thank you, Kim! We're delighted to hear that our team was able to accommodate your needs and make the process smooth.

Posted 9 months ago

“Spoke to Emily Phillips who directed me to the website intiially, it's a very simple process and I was able to find the most appropriate cover for my fiance's engagement ring at a decent price.”

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Posted 9 months ago

Brilliant to hear, Joseph. We're continually reassured that navigating the comparison site for luxury watches and jewellery is simple.

Posted 9 months ago

“Ryan was very helpful in setting up our specialist policy, he really knows his stuff, and got this set up for me as quickly as he could, during a stressful time.”

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Posted 9 months ago

If the insurance risk has elements of renovation or contract works to it, Ryan is your guy! We're pleased you experienced his services first hand.

Posted 9 months ago

“was easy to use and had everything covered! more so than others I have looked at”

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Posted 9 months ago

Thanks for this positive feedback of our newly launched comparison site, Michael.

Posted 9 months ago

“Easy to set up and understanding of what i needed”

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Posted 9 months ago

Thank you, Redvers, for the 5-star review of our online comparison site for jewellery and watches.

Posted 9 months ago

“Easy site to navigate Quick qoute and questions were simple”

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Posted 9 months ago

Love it, Lara! Reassurance that our quote and buy comparison site for luxury goods is on the right track.

Posted 9 months ago

“Interested, attentive and tried v hard, all appreciated as a v g service, thank uou”

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Posted 9 months ago

Yep, that's Sam. Always focused on doing a great job for others. Thank you for the review, David.

Posted 9 months ago

“Very quick, efficient, professional and got me to the right product.”

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Posted 9 months ago

Thank you for the wonderful feedback, Margaret! We're elated to hear you found our service quick and efficient. 🙌

Posted 9 months ago

“I found interaction with the sales office very efficient.”

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Posted 9 months ago

Great feedback, thank you.

Posted 9 months ago

“Communication is important. Sam Meyer was very good, but two things worried me: 1) was the list of possessions I had covered fully. No one item was mentioned from it 2) I didn’t put the inv No down but notified Sam within 10 mins. There’s been no confirmation that the payment has been found. Other than that all okay. The time to tell will be if we put a claim in”

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Posted 9 months ago

Thank you, Judith. We understand your concerns regarding the list of possessions and payment confirmation. Your feedback is important, and we’ll ensure that these points are addressed promptly. We appreciate your trust in us and hope to continue serving you well, especially when it comes to claims!

Posted 9 months ago

“Andy Goodman was very timely and efficient; I have a high degree of confidence that he will continue to do a good job for me.”

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Posted 9 months ago

Thank you, James. We've passed this encouragement on to Andy. Your confidence is very well placed.

Posted 9 months ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews