Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,520 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 28th February 2026

124

Anonymous

Anonymous // 01/01/2019

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“Sealskinz are good at chasing you for feedback - but when you try & chase them for what you consider faulty goods they’ve sold you they are equally as good at completely ignoring you”

Helpful Report

Posted 10 months ago

Hi MR, Thank you for sharing your feedback with us. We apologize for the experience you've had regarding your concerns with the faulty goods. Customer feedback is essential for us, and we strive to address all inquiries in a timely manner. We have contacted you directly in regards to this issue as unfortunately we are unable to locate any communication other than the reviews. If you would like to provide more details, please reach out to our customer service team, and we'll do our best to assist you. Best regards, Sealskinz Team

Posted 10 months ago

“I ordered a pair of ladies gloves. They cost about $100 You sent the wrong size. I contacted your customer service. They told me I have to pay to replace my order that you made the size mistake of. That’s terrible customer service. I’ll never buy anything from you again. And I’ll certainly be sure to inform everyone I know of your terrible customer service.”

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Posted 11 months ago

Hi Sharon, Thank you for sharing your feedback with us. We sincerely apologize for the mix-up with your order and for any frustration this has caused. Customer satisfaction is very important to us, and we understand how disappointing it is to receive an incorrect item. Unfortunately we have not yet received any communication from you. We have contacted you directly in order to get this issue resolved for you. Kind regards, Sealskinz Team

Posted 10 months ago

“It took 4 attempts, 2 prices, 2 times my money was taken to buy a birthday present. Items listed on the site and monies taken for out of stock.”

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Posted 11 months ago

“The zipper on the jacket isn’t working. I’ve made multiple attempts to contact Sealskinz with no response.”

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Posted 11 months ago

“Payed it but never got them”

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Posted 1 year ago

“Gloves fell apart after only a couple of weeks company said it was accidental damage, had a pair previously that lasted 3 years, customer service was appalling, clearly the items were faulty”

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Posted 1 year ago

“i have already sent email few weeks ago but no reply - Dear Sealskinz Team, I recently placed an order with you (Order Number: UK355477) for two pairs of waterproof socks. However, the ones I received are the thin version, whereas I have consistently ordered the thicker version over the past several years. I have been a long-time customer of Sealskinz, purchasing from you for the last 10 years. While I have often used the guest checkout, my previous orders have always been for the thicker waterproof socks. If you check my past orders under my name and address (2A Holly Park Drive, Bradford BD7 40A), you will see that I have consistently bought the same type. I'd like to return these two pairs and get the correct thicker version instead. Please let me know: 1. The return process for these socks. 2. The correct item reference for the thicker version. 3. Whether there's any additional cost I need to cover for the exchange. Id appreciate your guidance on this so we can resolve it smoothly. Looking forward to your response. My mobile number is below: Best regards, Ishfaq Farooq”

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Posted 1 year ago

“didn‘t get the package at all after 1 month”

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Posted 1 year ago

“Never received my order”

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Posted 1 year ago

“Prices just seem to go up and up and up. If u buy an item if u like and want to buy same again not long after it's INCREASED hugely in price. It's profiteering. Despicable profiteering. Thks”

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Posted 1 year ago

“You sent me the wrong size and the wrong colour that I ordered very frustrating when you are charging a premium price please send me the correct size and colour i ordered”

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Posted 1 year ago

“Warte seit 3 Wochen auf meine Lieferung. Jetzt scheint sie unzustellbar zurück zu gehen. Der Service antwortet nicht auf meine Mails.”

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Posted 1 year ago

“Out of the 4 products ive bought from seal skin (2 x waterproof socks 1x shorts 1xwolferton gloves) all but the shorts have been faulty and required replacement. Still waiting on them making a decision on weather coming apart at the seam is faulty or not !”

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Posted 1 year ago

“Delivery time to Germany????”

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Posted 1 year ago

“Got spammed by emails after purchase, should have bought through an third party”

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Posted 1 year ago

“I already have.”

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Posted 1 year ago

“I have been waiting for three weeks now. And my socks, I've paid a long time ago, have not araived yet. Instead, every day, I've been asked for my opinion. I am confused”

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Posted 1 year ago

“Never received item got jacked for 75.00”

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Posted 1 year ago

“This is not a commentary on the product. It has not arrived and beginning to think it will never come. Even for oversee's delivery it past due. I ordered it a month ago. Another product from a different company in UK was ordered a week later, and came a week and a half a go. If you are in the US, do not recommend ordering from here. I am sure their products are great however, what's the point, if you do not receive what you paid for.”

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Posted 1 year ago

“bis jetzt keine Ware erhalten”

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Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 7,520 reviews