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Sealskinz Ltd Reviews

4.5 Rating 3,666 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,666 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 20th March 2024

Sealskinz Ltd 5 star review on 15th March 2024

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Never received the item I purchased. I tried to contact the company via email with no response.”

Posted 5 months ago

Thank you for your review. We are very sorry that you have not received an answer from us. We have searched our records and unfortunately have no contact from you under your name, order number, or email address. We have however reached out via email earlier today and hope to hear from you soon. Please be aware our email may have fallen into a spam or junk folder. Your order is still in transit and will be out for delivery following the Monday holiday. Kind regards, Sealskinz Team

Posted 5 months ago

“I want to return the product I bought as the size is too large. I tried to get a return receipt on the return website but I did not get any reaction.”

Posted 5 months ago

Thank you for your review. We are very sorry you have not heard from us yet. We have emailed you several times the last few weeks. Please check your spam or junk folder as these may be hiding there. As a reminder, you can find information on our website too: https://eu.sealskinz.com/policies/refund-policy Kind regards, Sealskinz Team

Posted 5 months ago

“I still have not received my order”

Posted 5 months ago

Dear Aimee, I am very sorry your order has not reached you yet, I have reached out to you via email. Kindest regards Sealskinz Team Member.

Posted 5 months ago

“Takes way to long its been 2 weeks , no foolow up e mail.. i can only track with signing up for stupid shop app… Would never order again so far”

Posted 5 months ago

Hi Lorenz, Thank you for your honest review. We are very sorry to hear that you have not yet received your order. Our team have reached out to you in regards to this issue. Many thanks again. Kind regards, SealSkinz Team

Posted 5 months ago

“I bought a pair of gloves and less than a week later the stitching has come undone on the thumb. I wore them a couple of times more and the Velcro is now starting to rip off the fabric underneath.”

Posted 5 months ago

Hi, Thank you for your honest review. We are very sorry to hear that this has happened with your Gloves. Our team have been in touch with you in regards to this issue, hoping to resolve this for you. Kind regards, SealSkinz Team.

Posted 5 months ago

“I am very, very disappointed in my knee length new Sealkin socks! I ordered this pair because my first pair stopped working! after only 2 years. I reordered in the hopes that this was a fluke. I went rowing this morning in the Hudson River, hoping that my feet would be warm and dry. Totally wet after standing in the 60 degree water for less than 3 minutes. I feel entitled to a total refund.”

Posted 5 months ago

Hi Wendy, Thank you for your honest review. We are very sorry to hear that you socks are leaking. Our team have contacted you in regards to this issue, hoping to resolve this for you. Many thanks again. Kind regards, SealSkinz Team.

Posted 5 months ago

“Never received item”

Posted 6 months ago

Dear Robert, We appreciate you taking the time to provide us with feedback about your experience with Sealskinz Ltd. We apologize that you never received your item. Our team have reached out to you in regards to this issue to resolve this for you. Thank you again for allowing us to learn from your experience and providing feedback. Sincerely, Sealskinz Ltd.

Posted 6 months ago

“Very disappointed my hands were wet within ten minutes of use had expected better for the price and claims”

Posted 6 months ago

Thank you so much for taking the time to provide your feedback, Aled. I can see the gloves you ordered were in Tasburgh which are our water repellent gloves and not waterproof . Water repellent can handle low-level exposure to water but not to heavy rain or heavy exposure to water. I hope this helps. Kindest regards Sealskinz Customer Services.

Posted 6 months ago

“Sizing too big and the gloves aren’t warm at all.”

Posted 6 months ago

Hi Sara, Thank you for your honest review. We are very sorry that you feel this way about our gloves. We have reached out to you in regards to this issue in hopes to resolve this for you. Kind Regards, SealSkinz Team.

Posted 6 months ago

“Ordered gloves directly from the Sealskinz website with rushed delivery. Used the sizing guides they provided and the gloves that came were so small, I couldn’t even put them on my hands. Immediately emails support with no response back for over two weeks now. Reading all the reviews after the fact, turns out almost all customers had the same issue due to the invalid sizing guide published on their site. I will not recommend them, consider it an expensive lesson learned.”

Posted 6 months ago

Hi Micah, Thank you for taking the time to leave another review. We can assure you we did reply to your original contact earlier this month and we are sorry to hear you did not receive this. We will reach out again shortly to touch base with you about your gloves. Kind regards, Sealskinz Team

Posted 6 months ago

“Products are usually excellent. These new ones with the rubber band on the inside on top gave ne blisters on my calves and hurt like hell. Wore them on friday, it’s now tuesday and I still have a solid red line on my skin where the rubber was.”

Posted 6 months ago

Hi Michiel, Thank you for your review. We are still very sorry to hear about this happening after we initially saw your product review for the Briston yesterday. We have reached out directly and hope to hear from you soon. If you have not received our emails, please check any spam or junk email folder you may have. Kind regards, Sealskinz Team

Posted 6 months ago

“Quick response but was only offered a credit note and not a refund for faulty socks. The replacement pair also had to be returned as the design has changed and are very uncomfortable, I was also informed that only a credit note would be given. This is no good to me as I feel Sealskins have reduced in quality but the high price tag remains. I replaced my previous socks, which I’d had for many years, in August. I am still without any waterproof socks due to Sealskinz faulty design and I’m forced to try a different Sealskinz design because of the credit note when I have lost faith in the Sealskinz brand now.”

Posted 6 months ago

“Constantly emailing for a review after I bit a product is annoying”

Posted 6 months ago

“I take the size according to the chart but they are too large”

Posted 6 months ago

Thank you for your review. We are sorry the size chart did not help with your purchase. We do take all customer feedback into consideration when updating our size guides and charts so we really appreciate you taking the time to share your experience. Please get in touch with our Support Team for any assistance with a return: help@sealskinz.com. Kind regards, Sealskinz Team

Posted 6 months ago

“Ik heb ze nog steeds niet ontvangen”

Posted 6 months ago

Hallo Arris, Het spijt ons zeer om dat te horen. Wij hebben meerdere keren rechtstreeks contact met u opgenomen. Als u onze e-mails niet heeft ontvangen, kunt u dan uw map met ongewenste e-mail of spam controleren? Wij helpen u graag verder. Met vriendelijke groeten, Sealskinz-team

Posted 6 months ago

“Ive been trying to return part of my order but no one has responded in about a week and instead I keep getting reminders to fill out this survey”

Posted 6 months ago

Thank you for your review. We are glad we were able to get in touch via phone today to help you locate our email responses from last week. We hope the rest of the items you ordered are perfect! Please do not hesitate to reach out to us again for any further assistance. Kind regards, Sealskinz Team

Posted 6 months ago

“Ordered mid September for a gift, they’ve been sitting at a shipping hub in New York since September 21st, it is now October 2nd. Not impressed especially since the socks a $60 a piece! Starting to think I’ve been scammed”

Posted 7 months ago

Thank you for leaving a review. We are very sorry to hear that your order has been stuck in transit. Our Support Team will investigate and be in touch with you directly soon. Thank you for bringing this to our attention. Please know that if ever you have concerns about your order you can reach out to our team directly via help@sealskinz.com Kind regards, Sealskinz Team

Posted 7 months ago

“I have tried to purchase 3 different pairs of Seal Skinz glooves - HAVE RETURNED ALL 3 PAIRS - WORST TECHNICAL GLOVES EVER PURCHASED - IF YOU WANT TO TRY TO MAKE AWESOME TECHNICAL GLOVES - U NEED TO HIRE ME !!!”

Posted 7 months ago

Thank you so much for providing us with your honest review, Michael. We appreciate that you took the time to share your experience with us. We are so sorry that you were not satisfied with our Sealskinz gloves. Thank you again for your valuable feedback. Kindest Regards Karina Customer Services Team

Posted 7 months ago

“The gloves have a nice grip and tech accessible and were warm for about 20 min. They then failed and began absorbing all water and moisture in the air, became heavy and lost their purpose. Very upsetting considering I chose to pack them for a trip and should have skipped the purchase.”

Posted 7 months ago

Thank you for your honest review. We are very sorry you had a disappointing experience with our gloves. Please consider reaching out to our Support Team via help@sealskinz.com or filling out a Claim Form to take advantage of our 100% waterproof guarantee: https://www.sealskinz.com/pages/faulty-goods We hope to hear from you soon. Kind regards, Sealskinz Team

Posted 7 months ago

“Product not received”

Posted 8 months ago

Hi Ros, Thank you for leaving a review. We are so sorry to hear your order did not arrive. We'll soon be in touch directly to discuss next steps. Kind regards, Sealskinz Team

Posted 8 months ago

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Sealskinz Ltd is rated 4.5 based on 3,666 reviews