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Sealskinz Ltd Reviews

4.5 Rating 3,666 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,666 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 20th March 2024

Sealskinz Ltd 5 star review on 15th March 2024

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Ich habe dreimal versucht über das online- Formular eine Rücksendung anzumelden und habe kein einziges Mal eine Rückmeldung bekommen. Schade. Einmal und nie wieder...”

Posted 3 months ago

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Es tut uns leid, von etwaigen Schwierigkeiten zu hören. Wie wir sehen, haben wir auf Ihre E-Mail bezüglich der Rücksendeanweisungen geantwortet. Könnten Sie bitte Ihren Spam- oder Junk-Ordner überprüfen, da unsere Antworten manchmal versehentlich dort landen? Mit freundlichen Grüße, Sealskinz-Team

Posted 3 months ago

“Order was two and a half weeks late with no reason provided”

Posted 3 months ago

“have not received the product yet. Supposedly there was a delivery attempt but I have not received a notification where to pick it up from the delivery company”

Posted 3 months ago

“The shipping on this product was less than stellar. It took 24 days for me to receive this product.”

Posted 3 months ago

“Ordered a pair of gloves at the end of November...still not here by mid-January and no updates available. I've effectively been robbed!”

Posted 3 months ago

“I ordered gloves. DHL said I got them but I didn't. Still waiting.”

Posted 3 months ago

“It’s hard to overstate how disappointing the gloves are. Rated for extreme winter weather, they offered little warmth in a 45-minute bike ride when it was 38 degrees, dry and daytime.”

Posted 3 months ago

“I have not received my product ordered as a gift on the 22nd of December. No reply to my follow up email. Please contact me at stmarysbnslizh@gmail.com”

Posted 3 months ago

Thank you for your review. We are sorry to hear of any further delay. It looks like we were last in contact January 2nd but we had not received any reply from you. It's quite likely our emails are landing in your junk or spam folder so please be on the look out for messages from help@sealskinz.com. We will send another email to update you on the status of your delivery. Kind regards, Sealskinz Team

Posted 3 months ago

“I loved the old iterations of the Sealskinz bobble hats - specifically Foulden. Warm, big and stretchy, just great. I’ve recently ordered three others - Flitcham, Cromer - and the colours are lovely. Sizing - great for my big head. But! What have you done to achieve waterproofness? It’s like I’m wearing a plastic bag on my head! Rustling, crinkly sounds by my ears… no one likes it. It’s so weird. I tried to give them away- couldn’t . A bobble hat needs to be soft, inviting, warm - and… SILENT!”

Posted 3 months ago

“The product was a cheap plastic product from China and it cost the same to return the product as the product itself. It’s a scam and I don’t recommend their products at all.”

Posted 3 months ago

“Socks fall down as have no elastic in upper absolute waste of money I’m trying to get a refund”

Posted 3 months ago

“i have NEVER received the item and the tracking is terrible as for updates. Son leaves today and I had to go out over the weekend to purchase a different hat so that he had one when he left.”

Posted 4 months ago

“After 10 days still has not been delivered without update or news”

Posted 4 months ago

“Ordered more than a month ago. Still no package. Tracking update says it hasn’t even left the UK.”

Posted 4 months ago

“Sadly not waterproof tbh no different than the 8.99 gloves I bought off Amazon last month really disappointed”

Posted 4 months ago

“I’ve returned items but haven’t been refunded for them”

Posted 4 months ago

“Customer service sent me a return code promptly when I asked for one. Which I didn’t see, user error on my part. And then when i reached out they were kind and responded quickly.”

Posted 4 months ago

Hi Emily, Thank you for your review. We are sorry the gloves were not a good fit. It looks like we sent you returns instructions and a prepaid label on 12/12. Can you please check your inbox again and any spam or junk folders for an email from help@sealskinz.com? Kind regards, Sealskinz Team

Posted 4 months ago

“My husband and I tried the alleged waterproof socks on Wednesday and they are not waterproof so I feel I have wasted my money. Please contact me regarding replacements or refunds. Thank you and regards, Kathryn Archibald”

Posted 4 months ago

Hi Kathryn, Thank you for your review. We are sorry to hear of this experience. We have reached out directly earlier today via email. If you have not received this, please search your junk or spam folders for an email from help@sealskinz.com. We hope to hear from you soon. Kind regards, Sealskinz Team

Posted 4 months ago

“Ordered over a month ago from a Christmas gift and still haven’t received it”

Posted 4 months ago

Hi Craig, Thank you for your review. We are so sorry this happened to your order. We have reached out directly to assist you with the lost delivery. Please check your spam or junk folder if you have not received an email from help@sealskinz.com recently. Kind regards, Sealskinz Team

Posted 4 months ago

“This is a review submitted with ONE STAR solely because they persisted emailing me for a review. If you value the sanctity of your Inbox then do not purchase from this company. It is my hope that this review will encourage the company to consider how our transactional relationship should have ended at the point of product delivery. We are now done. Please note this review is not a comment on the quality of the product which may or may not have been any good.”

Posted 4 months ago

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Sealskinz Ltd is rated 4.5 based on 3,666 reviews