Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 6,201 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 2nd August 2025

Anonymous

Anonymous // 01/01/2019

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“I cross a river and I had water in the socks. Déception.”

Helpful Report

Posted 3 days ago

Dear Brigitte, Thank you for your review. We're very sorry to hear you had an unsatisfactory experience with our socks. Our Support Team will be reaching out directly to assist you further with a warranty claim. Kind regards, Team Sealskinz

Posted 3 days ago

“Bought a top of the range Marham cap which was described as waterproof and washable. At the first wash it shrunk. Pre-wash 16.5cm cap button to side, post-wash it was 15cm! At Sealskinz request itwas returned for evaluation and I requested a refund. Without explanation Customer Services exchanged it. Not what I asked for as the new one might shrink as well. Additionally, I was informed quote 'Please keep in mind that the original items are no longer covered by any form of warranty or guarantee and are not eligible for any refunds, returns, or replacements.' I'd been happy with Sealskinz for many years but, after this, am unlikely to use them again.”

Helpful Report

Posted 3 weeks ago

Hello John, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you faced with your Marham cap and the subsequent handling of your return. We understand how frustrating it must be when a product does not live up to expectations, especially after being a loyal customer for so long. Your feedback about our customer service process is invaluable and will be shared with the team to help improve our services moving forward. To clarify the new cap is fully covered by the guarantee, it is the first/original one, which is not, as it has now been replaced. Our apologies for any confusion regarding exchange/refund. Please see a copy of the message we received via your return label. "Cap appears to have shrunk in first wash. Details in my email timed at 1103 13.06.25. Exchange preferred" If the new cap is unworn then we will be happy to receive it back for a full refund. If there’s anything further we can do to assist you, please don’t hesitate to reach out. Warm regards, Team Sealskinz

Posted 3 weeks ago

“The caps I have bought deteriorate quite quickly. I had 4 of them all broken after 2 use (probably each one being used a couple of time a week for 6 months). You agreed to send me one replacement (which i thought was a poor substitute). This one has started to show rip signs on the front of the cap after one wash.”

Helpful Report

Posted 1 month ago

Hello Nick, Thank you for sharing your experience. We’re truly sorry to hear about the issues you've encountered with your caps. It's disappointing when a product does not meet expectations. We have contacted you personally in hopes to resolve this issue for you. If you have any further concerns or need assistance, don’t hesitate to reach out. Warm regards, Team Sealskinz Ltd

Posted 1 month ago

“Rückversand ist so kompliziert und zieht sich in die Länge !”

Helpful Report

Posted 1 month ago

Hallo Elisabeth, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass der Rückversand so kompliziert war und sich in die Länge gezogen hat. Wir wissen, wie wichtig es ist, einen einfachen Rückgabeprozess zu haben, und nehmen Ihre Anmerkung sehr ernst. Wir arbeiten stetig daran, unseren Service zu verbessern und schätzen Ihre Geduld. Falls Sie weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Freundliche Grüße, Team Sealskinz Ltd

Posted 1 month ago

“Worn them for a few runs now, inc a 70mile ultra. My 2 biggest issues are with the side pockets. If the internal phone pockets get wet, then they activate the screen on my phone which causes it to do loads of crazy things. Also when you use the pocket, it makes the internal shorts fall down my leg. Not my best purchase.”

Helpful Report

Posted 2 months ago

Hello Thomas, Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the side pockets and the phone activation. Your comfort and satisfaction are very important to us, and we appreciate you bringing these concerns to our attention. We will certainly consider your feedback for future improvements. If there's anything else we can assist you with, please feel free to reach out. Warm regards, Team Sealskinz Ltd

Posted 2 months ago

“Service good. The problem is the shirt isn’t robust enough to wear with a running hydration pack as it ruins the material.”

Helpful Report

Posted 2 months ago

Hi Wayne, Thank you for taking the time to share your feedback. We’re sorry to hear that the shirt didn’t meet your expectations, especially when wearing it with a hydration pack. Your input is invaluable and will help us ensure our products are more durable for all activities. If you have any further concerns or if there's anything we can assist you with, please feel free to reach out. Warm regards, Team Sealskinz Ltd

Posted 2 months ago

“The gloves i recently purchased fell apart after using one 3 times! I have used sealskins for years and have recommended them to people, this time I'm very disappointed”

Helpful Report

Posted 3 months ago

Hi Fabio, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that the gloves you purchased didn’t hold up as expected after only a few uses. It's disappointing when products don’t perform to the standards we strive for, especially as a long-time user. We greatly appreciate your loyalty and recommendations over the years, and your experience will help us improve our quality. If there's anything we can do to assist you further, please reach out. Best wishes, The Sealskinz Team

Posted 3 months ago

“It says on the website '20 years of experience in manufacturing'. I believed I was getting a British product but when it arrived it had a label 'Made in China'. Was buying this hat as a replacement for a previous Sealskinz hat that had fallen apart. This hat is so crumpled from posting that it looks awful. Poor quality products.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for sharing your thoughts regarding your recent experience with us. We're truly sorry to hear that you were disappointed with the label information. We strive to provide quality products and a positive customer experience, and your comments will help us do better in the future. If you have any further concerns or need assistance, please feel free to reach out. Best wishes, The Sealskinz Team

Posted 3 months ago

“Over priced for the product”

Helpful Report

Posted 3 months ago

Hi Daniel, Thank you for your honest feedback regarding our pricing. We understand that value is important, and we strive to provide quality products that meet high standards. Your concerns are important to us, and they help guide our future improvements and offerings. If you have any specific suggestions or comments, we’d love to hear them. Best wishes, Sealskinz Team

Posted 3 months ago

“In my case the unisex sizing of gloves was not noted in the item description resulting in me ordering the wrong size and having to return the gloves. I did not exchange re-order.”

Helpful Report

Posted 4 months ago

Hi Brian, Thank you for leaving your feedback regarding the gloves. We genuinely apologize for the oversight with the unisex sizing not being clearly noted in the product description. We understand how frustrating that can be and appreciate you bringing it to our attention. If you have any questions or need assistance in the future, please don’t hesitate to reach out to our team. Best regards, Sealskinz Team

Posted 4 months ago

“Bought running shorts. Design and comfort are great but the finish was poor. I had to cut out a lot of excess fabric on the inner seam linings that just were not tailored with any level than would be expected with the garment cost.”

Helpful Report

Posted 4 months ago

Hi Adam, Thank you for taking the time to share your feedback about the running shorts. We’re glad to hear you appreciate the design and comfort, but we sincerely apologize for the issues you faced with the finish. We appreciate your input as we continually work to improve our products. If you have any further questions or need assistance, please feel free to reach out to us. Best regards, Sealskinz Team

Posted 4 months ago

“Hello, after buying two pairs of cycling socks, waterproof, with and without silicone, I can't understand why an hour after the rain starts, my feet are completely wet. It's even worse, because the water gets trapped inside the sock and doesn't come out, even after the rain has stopped. Then my feet are in a puddle until the end of the ride. Other socks would have already dried from the body heat inside the shoe. At the end of the ride, you can pour the water out of the socks like from a bucket.”

Helpful Report

Posted 4 months ago

Hi Sharon, Thank you for sharing your experience with our waterproof cycling socks. We’re sorry to hear they didn’t perform as expected during your ride. It’s disappointing when a product doesn't meet its intended purpose, especially in challenging weather conditions. Your feedback is invaluable to us as we continuously strive to improve our products. One of the team will be in touch to help resolve this for you. Best regards, Sealskinz Team

Posted 4 months ago

“I have had a pair leather gloves from Seal Skinz I bought locally that have been awesome, performed great. Wore in well, stayed waterproof, and stitching lasted a long time. I ordered the exact same pair online in the same size assuming fit would be the same but they changed the mould. Finger length has increased by close to an inch. Fit fine around the palm but not even close to the right fit. No response when trying to contact them from Canada. I would recommend the product as the quality was great but disappointed with lack of customer service and fit irregularity.”

Helpful Report

Posted 4 months ago

“Looks like good quality but way too small for an XL. I usually wear L to XL”

Helpful Report

Posted 5 months ago

“The gloves I ordered were medium size and I don't have big hands...but they were ridiculously tight to put on. Not a medium glove. Very disappointed.”

Helpful Report

Posted 5 months ago

“I bought a pair for cycling the an turas mor cycling route through Scotland from north to south. They keep your feet warm but aren't waterproof, the reason I purchased them for £50”

Helpful Report

Posted 5 months ago

“Bought the gloves that are for shooting. Wore them once and the stitching started to come undone around the magnet on the fingers”

Helpful Report

Posted 5 months ago

“Quality of socks not as expected. Disappointed of the waterproof socks. Wet after couple of mins and stay wet for 2days. Homepage promised a lot more. Not what I need.”

Helpful Report

Posted 5 months ago

Hi Stephan, Thank you for your review and for bringing this to our attention. We're sorry to hear of this disappointing experience. Our Support Team will be reaching out directly via email to offer assistance with a warranty claim. Kind regards, Sealskinz Team

Posted 5 months ago

“Very disappointed in the quality and response of this company. I have an email to address the issues I have with these gloves considering the price I paid for them. They are not as warm as it saids, the seal logo immediately started to fall off on day one wearing them and sent email to your support team and got no response nor could I have find a way to return these gloves.”

Helpful Report

Posted 5 months ago

“I received the delivery too late, although I ordered it more than 10 days before.”

Helpful Report

Posted 6 months ago

Sealskinz Ltd is rated 4.4 based on 6,201 reviews