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Sealskinz Ltd Reviews

4.5 Rating 3,662 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,662 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 20th March 2024

Sealskinz Ltd 5 star review on 15th March 2024

46

Anonymous

Anonymous // 01/01/2019

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“These work well but are very baggy. Other socks by Sealskinz have been fine so there is something odd about this model. Subsequent contact with the Sealskinz customer service team was disapponting. I'd recommend buying from someone else!”

Posted 2 weeks ago

Dear Graeme,Thank you so much for taking the time to share your experience with Sealskinz Ltd. We truly appreciate your feedback and apologize for the inconvenience you encountered. Thank you once again for bringing this matter to our attention. We will be sure to pass this onto our productions team for you. Best regards. Sealskinz Team

Posted 1 week ago

“Unfortunately the peak of the cap is not centered, which makes the cap look untidy and uncomfortable”

Posted 2 weeks ago

Dear Przemyslaw, Thank you for taking the time out in leaving a review, I am very sorry you received a cap with a wonky peak. However, I can see my colleague has since arranged for a new cap to be sent out to you. If you require any further assistance, we will be very happy to help. Kindest regards Karina@Sealskinz.

Posted 2 weeks ago

“I am writing this review on April 4. I placed an order on March 7 and as yet not received the order. The most recent information shown on the travel history is from March 18 where it shows the item is "in transit". Since I have not received the item I have no way of evaluating it, but from this experience do not count on speedy delivery. It would be helpful if Sealskinz would provide at least some idea of a delivery time with each order to help adjust customer expectations. In my case I had placed the order a month in advance of a trip I will be leaving for on April 6.”

Posted 3 weeks ago

“Socks were much shorter than expected - no good for using with a walking boot which is why I bought them. The quality is very 'thin' nothing like the quality I have had in the past and I doubt they will last very long. It appears these socks are designed for occasional use with light weight shoes (trainers?) - who buys sealskinz for this purpose? Dissapointed and will have to look more carefully before I fall for this promotion in the future.”

Posted 1 month ago

“Ordered the small item on 02nd March. Today is the 20th of March and (even though i have received two requests to review) i still have not received the package.”

Posted 1 month ago

“Very happy with the product I brought, but the twice daily emails about leaving a review not so”

Posted 1 month ago

“To be fair, I have not tested the socks in heavy rain. However I have tried them on a bike ride, and I was disappointed to find that the sealing strip on one sock had chafed my leg, drawing blood.”

Posted 1 month ago

Dear Chris, Thank you for taking the time out in leaving a review, I am very sorry to read you have experienced this problem with our hydro-stop socks. My colleague has reached out to you via email, you may need to check you junk or spam box to see if they have landed in there. Kindest regards Karina Customer Experience Team

Posted 1 month ago

“Two defective products and emails being delivered into spam. Not ideal”

Posted 1 month ago

“Unfortunately the stitching on the gloves I bought came apart after very little wear. I was given a voucher but the second pair arrived with a big split on the thumb where again the stitching hadn't been secured. I didn't even try them on and yet customer sevice suggested my hands were too big! The third pair arrived but were a totally diiferent style and the label stated they were mittons. There is something very wrong with the manufacture of these gloves.”

Posted 1 month ago

Hey There, Thank you for your honest review, I am very sorry to read this. We will be in touch via email to help fix this for you :) Kindest regards Karina Customer Experience Team

Posted 1 month ago

“The gloves are not that warm and we’re not worth $100”

Posted 2 months ago

Thank you for your review, Monte. We can see our Support Team has been in touch. We hope the free of charge wool liners help boost warmth! Please do not hesitate to reach out again if there is anything more we can assist with. Kind regards, Sealskinz Team

Posted 2 months ago

“The charger arrived with me but I then relabelled it and sent it to my son and it didn't arrive with him. This has never happened to me before in 70 years. I can only assume that the oversized packaging for such a small item caused problems in the mail system somewhere. So please use much smaller packaging in future, Steve”

Posted 2 months ago

Hello Steve, Thank you for your honest review. We are very sorry to hear that the charger you sent out to your son did not arrive with him. We have contacted you directly to offer you advice on how you could try to rectify this. Kind regards, Sealskinz Team.

Posted 2 months ago

“I measured carefully with a fabric measuring tape and the hat ended up not fitting anyways. I'm disappointed 😔”

Posted 2 months ago

Dear Danny,Thank you so much for taking the time to share your feedback about your experience with Sealskinz Ltd. We greatly appreciate your honest and valuable input. We are truly sorry to hear about the disappointment you faced when the hat did not fit. We have contacted you in regards to this. Kind regards, Sealskinz Team.

Posted 2 months ago

“Too baggy around the leg”

Posted 2 months ago

“Not worth the money. Got a £10 pair of gloves that keep my hands warmer.”

Posted 2 months ago

“Like the product but the socks are not waterproof”

Posted 2 months ago

“The hat and socks are way too big.”

Posted 2 months ago

Hey There, Thank you for taking the time to review our products, you can return your items free of charge back to us :) You can contact our help desk help@sealskinz.com and this can be arranged for you. kindest regards Karina Customer Experience Team

Posted 2 months ago

“Customer service was very poor, really felt whoever I dealt with over the phone didn't care to try help me. Basically after calling to try and alter my address for delivery, was told that there was nothing that could be done, no alternative was offered or any ideas put forward to try and help me. Apart from bad customer service, the gloves I purchased are nice although the sizing is a but on the smaller side. On my right hand the glove fits fine but the left glove feels quite tight in comparison which is unfortunate.”

Posted 2 months ago

“Beide Handschuhe sind zu klein, so würde der größere am Ende noch für die kleine Hand passen, doch leider sind dann Nähte im Weg, welche den Ringfinger behindern. Sehr bedauerlich.”

Posted 2 months ago

“This is the 3rd request for a review from this company, having already responded (with 5 stars) to the first one.”

Posted 2 months ago

“Pedí unos calcetines el 22 de Enero y no tengo información sobre su ubicación desde el 29 de Enero. Me gustaría recuperar mis calcetines o mi dinero. Un saludo.”

Posted 2 months ago

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Sealskinz Ltd is rated 4.5 based on 3,662 reviews