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Sealskinz Ltd Reviews

4.4 Rating 7,880 Reviews
86 %
of reviewers recommend Sealskinz Ltd
4.4
Based on 7,880 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Anonymous
Anonymous  // 01/01/2019
Disappointed with fitting of waterproof cycle cap. Had to return S/M in exchange for L/XL but don't notice much difference in size. Customer Service was good.
Helpful Report
Posted 1 day ago
Hi Michael, Sorry to hear about the fitting issue with the waterproof cycle cap, and that the size exchange didn’t meet expectations. We’re glad the Customer Service was helpful. If you’d like any further assistance, please reach out to our support team. Kind regards, Team Sealskinz Ltd
Posted 23 hours ago
Fine experience
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. If we can do anything different in future to earn a full 5-stars, please let us know! Kind regards, Team Sealskinz
Posted 3 weeks ago
Great warm hat for dry conditions but 0% waterproof. Not even water resistant in any way. Immediately became soaked on my recent sailing trip and I would have picked a different hat for that purpose had I known, but to its credit it did stay pretty warm when wet as wool does (& the fleece liner is very cozy too). I’m glad to have it and will appreciate it in cold dry conditions, but it should definitely not be billed as waterproof.
Helpful Report
Posted 3 weeks ago
Hi Tracy, Thanks for sharing your experience. We’re sorry to hear the hat didn’t meet your waterproof expectations and that it got soaked on your sailing trip. We’re glad it stayed warm and that you find the fleece liner cozy. If you need any further assistance, please reach out with your order details and we’ll be glad to help. We have also contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd
Posted 3 weeks ago
Bought these for a forecasted rainy bike tour - the very first day they were worn, my feet still got absolutely soaked. I do appreciate that they kept warmer than usual, though. I washed and dried them, and then the second wet day I wore them, I feel they performed slightly better but still not as advertised. Maybe these waterproof socks are just for light drizzles and mists and not actual serious rain?
Helpful Report
Posted 1 month ago
Hi Joseph, Thanks for sharing your experience. We’re sorry to hear the socks didn’t perform as expected in heavier rain, though it’s good to hear they stayed warmer. If you’d like to share any extra details about the conditions or fit, we’re here to listen, please reach out to our Support Team Kind regards, Team Sealskinz
Posted 1 month ago
They’re marketed as waterproof. My pair, at least, are not. They did help keep my feet warm enough, though wet, on a May Scottish Highland bike-acting trip.
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Posted 2 months ago
Good service in terms of ordering and I purchased waterproof gloves at sale price, so that was good.....was actually just as well as the product was disappointing. I ordered size M (I'm usually S-M) and the gloves are VERY small. Add to that the fact that the lining drags when wet, which isn't great given they are designed to be used in wet conditions, and this makes them feel even smaller. Used them once in light rain and taking them on/off during a hike was an utter pain in the neck. Gave them away, very disappointed.
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Posted 2 months ago
The socks are not waterproof enough.
Helpful Report
Posted 2 months ago
Hi Robert, Thanks for sharing your feedback. We’re sorry to hear the socks aren’t proving waterproof enough for you. If you’d like, please let us know how you’re using them, and we can advise you further. If there’s anything else we can help with, we’re here to assist. Kind regards, Team Sealskinz
Posted 2 months ago
Bought gloves, size large.. They are between medium and large. Second pair I have owned and the quality of materials and construction have gone down hill. Will look elsewhere for my next pair. Shame really
Helpful Report
Posted 3 months ago
Hi James, Thanks for letting us know. Sorry to hear the fit is between medium and large and that the quality has declined. We’d be glad to help with an exchange or alternative. Could you share your order number and the glove model you purchased? We’ll check options and assist with a return or replacement if needed. Kind regards, Team Sealskinz Ltd
Posted 3 months ago
The sizing guide did not relate to the gloves I bought.
Helpful Report
Posted 3 months ago
Hi Neil, Thanks for letting us know. Sorry the sizing guide didn’t relate to the gloves you bought. Could you share your order number and the glove model you were viewing? We’ll check the sizing and assist with an exchange or return if needed. Kind regards, Team Sealskinz Ltd
Posted 3 months ago
Quality is okay but I don’t think it’s worth the price, I expected more padding / comfort.
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Posted 3 months ago
Hi there, Thanks for taking the time to leave a review. We’re sorry to hear you’re disappointed with the value and the padding/comfort. If you’d like, we can help suggest alternatives that offer better padding or comfort, and we can discuss returns or exchanges if unworn. Kind regards, Team Sealskinz Ltd
Posted 3 months ago
Socks make feet sweat like mad (running). Defeats the purposes entirely.
Helpful Report
Posted 3 months ago
Hi Tim, Thanks for taking the time to leave a review. We’re sorry to hear the socks aren’t meeting your needs for running. If you’d like, we can help suggest alternatives that are more breathable or discuss returns/exchanges. We also offer care tips to keep fabrics performing at their best. Kind regards, Team Sealskinz Ltd
Posted 3 months ago
Although domain name was .ca shipping from UK took for ever. Gloves get as wet inside from my sweat as it would from the rain and i need to pull them inside out to let them dry… Waterproof socks are bulky and again, wet feet… Pink and white socks are not waterproof at all
Helpful Report
Posted 3 months ago
Hi Martin, Thanks for sharing your experience. We’re sorry to hear of any disappointment or unmet expectations with the products and shipping time. We do offer multiple regional websites to make shopping easier for all our international customers, however all orders are shipped from the UK where we are based. Regarding the products purchased, it sounds like there may have been some confusion about expectations for the items. The Blofield (pink and white socks) are not a waterproof model. Likewise, the Acle gloves are a water-repellent, not waterproof model. Ultimately, we are very sorry that you had a disappointing experience with your purchase. If you’d like, we can assist with a goodwill refund/return or recommend products that better fit your needs. Simply reach out! Kind regards, Team Sealskinz
Posted 3 months ago
All the sizing are wrong everything is to small
Helpful Report
Posted 3 months ago
Hi Peter, Thank you for your feedback. We’re sorry to hear that the sizing didn’t work for you. If you’d like, we can help with an exchange or advise on the best size for your measurements. Kind regards, Team Sealskinz Ltd
Posted 3 months ago
The customer services is great, but the quality and fit of the product I purchased was extremely poor. We ordered size XL in cycling overshoes, which apparently fit people with size 12-15 shoes. I'm a size 9 UK size and couldn;t even get the Caston Overshoes past my ankles.
Helpful Report
Posted 4 months ago
Hi there, Thank you for sharing your feedback. We’re glad the customer service was helpful but sorry to hear about the sizing and fit issue with the cycling overshoes. We'll definitely be recording this feedback for our Production team's consideration in future versions. Kind regards, Team Sealskinz
Posted 4 months ago
Products are great, except for one problem with the Gloves, Well two problems. They're supposed to be extreme weather gloves, but they don't feel warm even when the temperature is ten degrees or more. Secondly, the inside lining has a large fold which feels like an extra finger across the palm. I returned the first pair thinking they were faulty, but the replacement was identical. I kept them and they're a lovely bright yellow, but overall I am disappointed. The hat is great though. Fully covers the ears, and keeps them warm and cozy. N
Helpful Report
Posted 4 months ago
Hi Brian, Thanks for the 3-star review. We’re sorry to hear the gloves aren’t performing as expected and that the inside lining isn’t comfortable. It’s great that the hat works well for you, though. If you’d like, we can take another look at your gloves or offer alternatives that are better suited for colder temperatures. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Fit ok, fine for some cold weather but not for heavy rain as still gets saturated. Maybe better with a winter riding shoe
Helpful Report
Posted 4 months ago
Hi Rhauri, Thanks for the 3-star review. We’re glad it fits ok and works for cold weather, but sorry to hear it isn’t ideal for heavy rain. Please do not hesitate to contact us at help@sealskinz.com if you have any further queries or concerns. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Company excellent, but Cross Body bag smaller that expected and too small for me.
Helpful Report
Posted 4 months ago
Hi Frederick, Thanks for the 3-star review. We’re sorry the cross body bag was smaller than you expected. If you’d like, we can suggest alternatives or check options that might suit you better. Please feel free to contact us at help@sealskinz.com with any questions or if you’d like to discuss a return or exchange. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Having emails initially replied to by a 'trainee AI' bot is far from encouraging so you ought to change that response. Once a human replies you know you're dealing with someone which is infinitely more reassuring. Otherwise OK. A shame the shop in London didn't stock the full range of gloves when I visited. And I'm still waiting to hear if the refund for the reurn of the gloves has been made.
Helpful Report
Posted 4 months ago
Hi there, Thanks for your feedback. We’re sorry to hear about the initial automated reply and the uncertainty around the refund. We have contacted you in regards to this. If there’s anything else you’d like us to do in the meantime, please let us know. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Having lost a Sealskin glove when travelling I was keen to purchase a new pair, warmer than the previous very useful pair. It was a mistake to do so on-line because the fingers are too long and the gloves not as warm as required, even for a mild British winter. Next time I wil wish to purchase instore, even if the range if smaller than on-line.
Helpful Report
Posted 4 months ago
Hi Richard, Thanks for your feedback. We’re sorry to hear the online pair didn’t fit as you expected and weren’t warm enough. If you’d like, we can help you find a better fit or warmer option, and you’re welcome to visit us in store where you can try on different sizes and styles. If you have an order number, please share it so we can review your purchase details and assist further. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Much smaller than expected, and not as warm as described
Helpful Report
Posted 4 months ago
Hi Franni, Thanks for your feedback. We’re sorry to hear the item was smaller than expected and not as warm as described. If you’d like, we can help you find a better-fitting size or a warmer option, and you’re welcome to return or exchange the product if these are unworn. If you have an order number, please share it so we can review your purchase details and assist further. Kind regards, Team Sealskinz Ltd
Posted 4 months ago
Sealskinz Ltd is rated 4.4 based on 7,880 reviews