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Sealskinz Ltd Reviews

4.4 Rating 7,520 Reviews
85 %
of reviewers recommend Sealskinz Ltd
4.4
Based on 7,520 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Having emails initially replied to by a 'trainee AI' bot is far from encouraging so you ought to change that response. Once a human replies you know you're dealing with someone which is infinitely more reassuring. Otherwise OK. A shame the shop in London didn't stock the full range of gloves when I visited. And I'm still waiting to hear if the refund for the reurn of the gloves has been made.
Helpful Report
Posted 13 hours ago
Hi there, Thanks for your feedback. We’re sorry to hear about the initial automated reply and the uncertainty around the refund. We have contacted you in regards to this. If there’s anything else you’d like us to do in the meantime, please let us know. Kind regards, Team Sealskinz Ltd
Posted 12 hours ago
Having lost a Sealskin glove when travelling I was keen to purchase a new pair, warmer than the previous very useful pair. It was a mistake to do so on-line because the fingers are too long and the gloves not as warm as required, even for a mild British winter. Next time I wil wish to purchase instore, even if the range if smaller than on-line.
Helpful Report
Posted 16 hours ago
Hi Richard, Thanks for your feedback. We’re sorry to hear the online pair didn’t fit as you expected and weren’t warm enough. If you’d like, we can help you find a better fit or warmer option, and you’re welcome to visit us in store where you can try on different sizes and styles. If you have an order number, please share it so we can review your purchase details and assist further. Kind regards, Team Sealskinz Ltd
Posted 14 hours ago
Much smaller than expected, and not as warm as described
Helpful Report
Posted 1 day ago
Hi Franni, Thanks for your feedback. We’re sorry to hear the item was smaller than expected and not as warm as described. If you’d like, we can help you find a better-fitting size or a warmer option, and you’re welcome to return or exchange the product if these are unworn. If you have an order number, please share it so we can review your purchase details and assist further. Kind regards, Team Sealskinz Ltd
Posted 13 hours ago
New gloves have fingers too long for small hands like all other makes of glove. I had loved my Sealskins which have now nearly worn out which were small in size and had shortish fingers. I thought after 70 years I had found a make which really fits, but am so disappointed.
Helpful Report
Posted 6 days ago
Hi Judith, We’re sorry to hear the gloves aren’t fitting as expected. We have contacted you in regards to this size issue. Kind regards, Team Sealskinz Ltd
Posted 6 days ago
Bought the heated gloves mainly for cycling but so far (weather restricted) have only worn them whilst dog walking. They are great for keeping my hands warm (I have Raynauds) however for me they have a major design flaw - I am a woman and they’re only available in unisex sizes. I measured as advised and got Small. Without the batteries inserted they are a bit long in the fingers but when the batteries are inserted it is very difficult to get my hands through the wrists. Also, the Velcro wrist tabs are too short to fasten with the batteries inserted. 😩 I’m not a large person (size 10) so have normal slim wrists. The attached video has a long gap from with and without the battery as I struggled to get the glove off with the battery inserted! 🤪
Helpful Report
Posted 1 week ago
Hi Marion, Thanks for letting us know. We’re glad the gloves help keep you warm, but we’re sorry to hear about the sizing and fit issues with the batteries inserted. Please contact us at help@sealskinz.com with your order details and we’ll look into suitable options or alternatives for a better fit. Kind regards, Team Sealskinz Ltd
Posted 1 week ago
Hoodie was fine very chunky and warm. Socks (waterproof), I knew this would be a gamble as I have very small feet (UK 3). I bought the smallest ones but they are still a bit too big and 'bag like' on my feet.
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for sharing your feedback. We’re glad the hoodie is warm, and we’re sorry the waterproof socks don’t fit as hoped. If you’d like, we can help with exchanges or size guidance to get you a better fit. Kind regards, Team Sealskinz Ltd
Posted 2 weeks ago
A little disappointed with the fring glove you need to make the description more realistic haven’t tested the waterproofness yet but I would class them as an extreme cold weather insulated gauntlet would be sending them back if I’d paid the full price
Helpful Report
Posted 2 weeks ago
Hi Paul, Thank you for sharing your feedback. We’re sorry to hear the fring glove description wasn’t clear and that the product didn’t meet your expectations. We’ll pass your comments to the product team. If there’s anything else we can assist with, please let us know. Kind regards, Team Sealskinz Ltd
Posted 2 weeks ago
When I received the mittens and tried them on I found that they had gloves on the inside, I was advised prior to ordering them that this was not the case so I returned them. The delivery was quite quick, the mittens seemed to be well made, the return process was hasle free and I recieved a full refund.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for sharing your experience. We’re sorry to hear the mittens arrived with an inner glove and that this wasn’t clear before ordering. We’re glad the delivery was quick, the return process was smooth, and you received a full refund. We’ll pass your feedback to the relevant team to prevent this in the future. If you need anything else, please let us know. Kind regards, Team Sealskinz Ltd
Posted 3 weeks ago
Nice gloves but the heating is very sporadic I changed them for a smaller size but this did not fix the problem. I have kept the gloves but they are disappointing, especially for the price!!
Helpful Report
Posted 3 weeks ago
Hi Elizabeth, Thanks for sharing your feedback. We’re sorry to hear the heating on the gloves is sporadic and that size changes didn’t help. We will be sure to pass this onto our productions team. Please do not hesitate to email us at help@sealskinz.com if you have any further queries or concerns regarding your gloves. Kind regards, Team Sealskinz Ltd
Posted 3 weeks ago
Using for motorbike riding in winter. Kept feet relatively warm but one sock was not waterproof as stated. These were brand new, not washed, yet sock was soaking inside and out and foot wet through. Wore as stated, nothing under, only lace up boots on top.
Helpful Report
Posted 3 weeks ago
Hi Josephine, Thank you for your review. We’re sorry to hear one sock wasn’t waterproof as stated and that you experienced soaking through. Please contact us at help@sealskinz.com with your order details so we can assist with this issue. Kind regards, Team Sealskinz Ltd
Posted 3 weeks ago
The cover was too high on my calf making it very difficult to fasten. Based on this, I would not purchase again.
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for your feedback. We’re sorry to hear this sits too high on your calf and makes fastening difficult. Please do not hesitate to contact us at help@sealskinz.com if you have any further issues or concerns as we are here to help! Kind regards, Team Sealskinz Ltd
Posted 3 weeks ago
Keep feet dry but not warm
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Posted 1 month ago
My Waterproof Beanie is somewhat strange. It does keep the rain out, but it also keeps any perspiration in. The waterproof Memebrane between the Outer Surface and the Inner Liner is quite weird. It might have a special fancy name for the material, but in basic language it is Plastic. It is strangley noisey as you touch the Beanie and becuae the Beaniew does not "breath" it should be worn only for short periods .
Helpful Report
Posted 1 month ago
Items are OK for use required
Helpful Report
Posted 1 month ago
I've been a long time customer of Sealskinz. I think I started buying your products in 2014, that's over 10 years. Over time, the products have become less consistent I feel. For example, I still have the original coldest weather lobster cycling gloves I purchased. Subsequent purchases have been hit/miss. Either too tight or not warm enough. This is a general theme, I'm afraid.
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Posted 1 month ago
everything is fine. you get three stars because you keep bothering me for a review. i bought and sent socks. It was fine. I will buy socks again from you. This is not a big story. Stop asking for reviews.
Helpful Report
Posted 1 month ago
Overall the hat is suitable for frigid weather. I was disappointed that only the top part of the knit hat was waterproof, while the large band is not. I felt it was a little snug as well. Nonetheless I enjoy wearing it.
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Posted 1 month ago
I purchased a cold weather beanie and cold weather gloves the beanie is great but the gloves did not keep hands warm AT ALL
Helpful Report
Posted 1 month ago
The company itself was prompt with delivery however, the quality of the beanie is somewhat lacking. It gets out of shape easily and I feel the double layers should be stitched together to help keep the integrity of the beanie
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Posted 1 month ago
I am a fan of Sealskinz products. These are lovely gloves with the touch screen fingers. Sadly, they only come in one size and are not suitable for anyone without long fingers. I did anticipate this when I bought them for a present, but still disappointed. Please make a smaller size.
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Posted 1 month ago
Sealskinz Ltd is rated 4.4 based on 7,520 reviews