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Sealskinz Ltd Reviews

4.5 Rating 3,664 Reviews
86 %
of reviewers recommend Sealskinz Ltd
Company Reviews Product Reviews
9,945
 Metrics Info
4.5
Based on 3,664 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Anonymous
Verified Buyer
“I have still not received my order ! ref 1820213835 and you have not answered my email from sunday 24th”
Helpful Report
Posted 4 months ago
Adil M
Verified Buyer
“My order was sent late. I asked for an exchange and sent my item back but haven’t heard anything back. Very poor communication”
Helpful Report
Posted 4 months ago
Dan R
Verified Buyer
“Good gloves, awful fulfilment service. Posted original order to the wrong address which caused big delay. Gloves that eventually arrived were wrong size, had to chase replacements by email and phone. The staff were polite but really poor service for what is a premium product.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“tempi di spedizione troppo lunghi !! Ancora non ho ricevuto niente dopo 15 giorni”
Helpful Report
Posted 4 months ago
David R
Verified Buyer
“Awful customer care, randomly reply to some messages, but never resolved problem.”
Helpful Report
Posted 4 months ago
Sven T
Verified Buyer
“Not delivered!”
Helpful Report
Posted 4 months ago
Thank you for leaving a review to bring this matter to our attention, Sven. Our Support Team will be in touch directly soon to assist you with your lost order. Please check for our email from help@sealskinz.com - this may end up in a spam/junk folder. We look forward to assisting you. Kind regards, Sealskinz Team
Posted 4 months ago
Christopher H
Verified Buyer
“The shoe covers I bought were not even close to fitting and the return policy is ridiculously restrictive.”
Helpful Report
Posted 4 months ago
Thank you for your review. We are sincerely sorry to hear that the Hempton overshoes were not a good fit. We have already sent an email to you directly to help clarify our no hassle returns policy. Please check in your spam or junk folders if you have not received an email from help@sealskinz.com. We look forward to assisting you. Kind regards, Sealskinz Team
Posted 4 months ago
Pedro A
Verified Buyer
“The delivery times are unacceptable long and the customer service completely unresponsive to emails. Very bad experience which is mind boggling because the products and service are good when bought from third party. I was not expecting that the service from the brand would be so appalling.”
Helpful Report
Posted 4 months ago
Dwayne H
Verified Buyer
“Awful experience.”
Helpful Report
Posted 4 months ago
Luis B
Verified Buyer
“Hello Sealskniz Team, I hope you recognize now that i got the wrong product. I used your size guide and messured my hand but the Size M wont fit me. I wont to return it and get an L size but no one replyed to my emails. So please if you read that contact me so we can clarify how to proceed and i will change your poor review.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Your shipping method is horrible. Expedited shipping means absolutely nothing. The package was lost and the gift I purchased for a friend was never delivered to the correct address.”
Helpful Report
Posted 4 months ago
Anonyme
Verified Buyer
“Stop emailing me for feedback jfc this is the fifth one”
Helpful Report
Posted 4 months ago
Andy M
Verified Buyer
“Said they are all weather but hands were freezing”
Helpful Report
Posted 4 months ago
Stephen M
Verified Buyer
“Haven’t received my return so I can’t comment”
Helpful Report
Posted 4 months ago
Beth C
Verified Buyer
“I haven’t received this”
Helpful Report
Posted 4 months ago
Joan M
Verified Buyer
“I bought a pair of 'Waterproof' sports gloves only to find out in their first wear that they weren't Waterproof at all. Tried contacting Sealskinz via various channels but absolutely no response from them.”
Helpful Report
Posted 4 months ago
Herr H
Verified Buyer
“wollte eine NACHBESTELLUNG machen - leider nun ein völlig anderer PREIS !?”
Helpful Report
Posted 4 months ago
David M
Verified Buyer
“Fingers too long and too tight returned gloves also liner pulls out very dissatisfied”
Helpful Report
Posted 4 months ago
Anonyme
Verified Buyer
“Returned for a refund, thumb far to tight, fingers very long not a good fit”
Helpful Report
Posted 4 months ago
Robert B
Verified Buyer
“Massführung stimmt nicht. Kein Antwort auf meine Fragen. Strümpfe nicht ganz warm. Ich versuche die Handschuhe noch ein mal. Nun in "large", was meine Hände bestimmt nicht sein!”
Helpful Report
Posted 4 months ago
Sealskinz Ltd is rated 4.5 based on 3,664 reviews
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