Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,504 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 22nd February 2026

122

Anonymous

Anonymous // 01/01/2019

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“awful AI based customer service that goes around in circles”

Helpful Report

Posted 4 days ago

Hi Ian, We’re sorry to hear about your experience with us. We’d like to investigate and resolve this for you as quickly as possible. We have contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 4 days ago

“Hat uncomfortable”

Helpful Report

Posted 4 days ago

Hi Mary, We’re sorry to hear the Sealskinz felt uncomfortable. We’d like to investigate and resolve this for you as quickly as possible. Please share any details about the specific product and your order number, and we’ll look into it right away. We have also contacted you regarding this issue. Kind regards, Team Sealskinz Ltd

Posted 4 days ago

“The gloves I have worn once and they have started to bobble on the fingers already. It was windy when I wore them and my hands were freezing. I may have been unlucky with a faulty pair but very poor how the bobbled after only wearing once.”

Helpful Report

Posted 6 days ago

Hi Ollie, We’re sorry to hear about the gloves bobbling after a single wear. We’d like to investigate and resolve this for you. We have contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 5 days ago

“This has been one of the most frustrating shopping experiences I’ve ever had. I placed the order and requested a shipping address change before it was dispatched, but was told it was too late. A few days later, I was informed it had been delivered to my old apartment address. However, the leasing office there confirmed that the mailroom never received the package. I’ve now lost $175.50 USD with no resolution. This level of service is extremely disappointing. I need this matter addressed immediately.”

Helpful Report

Posted 1 week ago

Hi Andy, We’re sorry to hear about this frustrating experience and the missed delivery. We’d like to investigate and resolve this for you as quickly as possible. Please provide your order number and any details confirming the shipping address change request and the delivery issue, and we’ll assist promptly. We have also contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 1 week ago

“My purchase was not waterproof. It was a gift so very disappointing.”

Helpful Report

Posted 2 weeks ago

Hi Lucy, We're sorry to hear the gift didn’t meet expectations. We’d like to investigate and make this right. Please get in touch with your order number and any details about the issue, and we’ll assist promptly. We have also contacted you regarding this issue. Kind regards, Team Sealskinz Ltd

Posted 2 weeks ago

“Ordered knit hat Jan. 10th 2026, still waiting on delivery. Order #US49073”

Helpful Report

Posted 2 weeks ago

Hello Kim, Thank you for your review which has brought to our attention the delay experienced with your delivery. It looks like there is an address issue causing the delay. Our team has refunded your postage costs and will be in touch directly to find a resolution. Kind regards, Team Sealskinz

Posted 2 weeks ago

“I wanted to return and sent emails and no responses”

Helpful Report

Posted 3 weeks ago

Hi Lisa, We’re sorry to hear this. Unfortunately we are unable to see any communication from you other than this review. We have contacted you in regards to this and have sent you all of the information to return your item/items to us. Please do not hesitate to contact us at help@sealskinz.com if you have any further queries or concerns. Kind regards, Team Sealskinz Ltd

Posted 3 weeks ago

“Disappointed. Not waterproof as marketed.”

Helpful Report

Posted 3 weeks ago

Hello Fiona, Thank you for your review. We’re very sorry to hear the product wasn’t waterproof as marketed. We have contacted you in hopes to get this issue resolved for you. Kind regards, Team Sealskinz Ltd

Posted 3 weeks ago

“The gloves were bulky and uncomfortable but did NOT keep my hands warm”

Helpful Report

Posted 3 weeks ago

Hello Jon, Thank you for your review. We’re very sorry to hear that the gloves were bulky and did not keep your hands warm. We have contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 3 weeks ago

“Not waterproof. At all.”

Helpful Report

Posted 3 weeks ago

“Product brilliant as usual Returns are awful , slow. Sent back weeks ago, still no refund or communication.”

Helpful Report

Posted 4 weeks ago

“The runnings socks are not great. I’ve had more blisters since wearing them and haven’t changed my shoes. So it must be the socks.”

Helpful Report

Posted 4 weeks ago

“Refund outstanding, not what I expected from such high regard company”

Helpful Report

Posted 1 month ago

“We have retuned Golves and we do not hear anything after this. No refund at all. Very RMA9799303”

Helpful Report

Posted 1 month ago

“Gloves don’t keep your hands warm”

Helpful Report

Posted 1 month ago

“I purchased an Upton (ORDER US48282) hat in late December but just got ready to use it. While it is certainly well made and keeps one’s ears warm there is a no flap or other type of covering for the back of the head, so… what’s the point of wearing it in cold weather? The adjustment strap could easily be outside of the hat and then the hat made to cover not just the ears, but the back of the head as well. So, I will never really recommend to anyone that they purchase one and look carefully at other items for sale. Stephen M Griffin”

Helpful Report

Posted 1 month ago

“Bought these gloves for my brothers Christmas and he has wore them a couple of times and the fingertips have fell apart and there are holes all over it’s not good enough for the price I paid”

Helpful Report

Posted 1 month ago

“the products are totally terrible. how anyone can wear these socks is beyond me. they were not designed for the human foot.”

Helpful Report

Posted 1 month ago

“I had high expectations for what are marketed as expensive high end gloves as a present. They looked well made when I received them. I was asked to review them so I asked the person I gave them to and they said unfortunately they don’t keep his hands warm and because they are very stiff they have to be removed to work a phone. This was extremely disappointing to me and did not live up to what I had expected from the online marketing.”

Helpful Report

Posted 1 month ago

“The very expensive gloves I ordered with a long lead time for a trip to Canada were so late in arriving for delivery that I literally received the package delivery when on the plane leaving on the trip. When I had complained about this prior to delivery the response I received included a note that the company policy was that abusive language would not be tolerated and when I wrote back that I didn’t consider my expression of frustration was not abusive language I was told that was standard procedure. Hint, speed up delivery, you’ll need to send the abusive language warning less frequently in the future.”

Helpful Report

Posted 1 month ago

Sealskinz Ltd is rated 4.4 based on 7,504 reviews