Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 6,201 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 2nd August 2025

Anonymous

Anonymous // 01/01/2019

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“Really disappointed maybe I was expecting my foot to remain dry whilst wearing the socks, Shame it was just another product not quite how explained to me as well as it should been.”

Helpful Report

Posted 2 weeks ago

Hello Peter, Thank you for your feedback, and we’re sorry to hear that the socks haven't performed as you hoped. We expect our products to keep you comfortable and dry, and it's disappointing to know that we didn't meet that expectation for you. We have contacted you personally in hopes to get this issue resolved for you. Warm regards, Team Sealskinz Ltd

Posted 2 weeks ago

“Shorts were sub standard Returned and refunded Not without hassle though”

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Posted 4 weeks ago

Hello Sandra, Thank you for taking the time to leave a review. We're sorry the shorts were not to your standards. We can see that you were refunded for them out of goodwill after working with our Support Team. We also understand you found the top and socks ordered at the same time "really good" and we hope that continues to be your experience with them. Please do not hesitate to get in touch if we can assist with anything further. Kind regards, Team Sealskinz

Posted 3 weeks ago

“I did not receive my order Contacted customer services but could not locate or offer replacements Very disappointed will not use again”

Helpful Report

Posted 4 weeks ago

Hello Colin, Thank you for sharing your experience with us. We're genuinely sorry to hear that you did not receive your order and that our customer service was not able to assist you as expected. We would have been very happy to have replaced the order for you, but as the items were on sale/clearance they were sold out in all colours in the size required. Due to this we refunded you in full. Please accept our apologies for any disappointment caused. Warm regards, Team Sealskinz

Posted 4 weeks ago

“I bought "waterproof" gloves. One glove was not waterproof and I received a replacement. But, again, one glove was not waterproof. Disappointing, esp. considering the claim of being "waterproof"”

Helpful Report

Posted 1 month ago

Hello Markus, Thank you for your feedback. We’re very sorry to hear about the issues you've encountered with the waterproof gloves and can understand how disappointing this must be. Ensuring our products meet your expectations is important to us, and we appreciate you bringing this to our attention. We have reached out to you in regards to this issue and will do our best to resolve this matter for you. Warm regards, Team Sealskinz Ltd

Posted 1 month ago

“Bought waterproof gloves, they weren’t waterproof , wet hands first day using them, expensive mistake buying them”

Helpful Report

Posted 1 month ago

Hello James, Thank you for your feedback. We're truly sorry to hear about your experience with the waterproof gloves and the frustration of wet hands. We have reached out to you in regards to this issue to get this resolved for you. If you have any further concerns or need assistance, please don’t hesitate to reach out to us. Warm regards, Team Sealskinz Ltd

Posted 1 month ago

“ordered approx 4 weeks ago and nobody has any idea where my package is.”

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Posted 1 month ago

Hello Jacques, Thank you for reaching out and sharing your experience. We're truly sorry to hear about the difficulty you're having with your package. We understand how frustrating it can be not knowing where your order is. Your feedback is important to us, and we're actively working to resolve this issue for you. We have reached out to you in regards to this issue. Warm regards, Team Sealskinz Ltd

Posted 1 month ago

“I really live the products, I am using the gloves for several years. But this time, the delivery takes more than 3 weeks from UK to Germany so I won't receive them in time for my vacation. Very pool!”

Helpful Report

Posted 1 month ago

Hello Karsten, Thank you for your feedback. We're sorry to hear that the delivery took longer than expected and that you won't receive the products on time. We know how important it is to be ready for your vacation. We take your comment seriously and will do our best to improve future delivery times. If you need further assistance, please don't hesitate to contact us. Kind regards, Team Sealskinz Ltd

Posted 1 month ago

“I have yet to receive my hat order US43573 It is over a month and nothing coming up in tracking except a tracking no. Was generated”

Helpful Report

Posted 2 months ago

Hello David, Thank you for your review. We're very sorry. All US orders have been delayed since the sudden change to tariffs and customs policies. Our Support Team will be in touch with you directly to provide an update. Kind regards, Sealskinz Team

Posted 2 months ago

“Déçu des bas imperméables ...j'ai les pieds mouillés quand même.”

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Posted 2 months ago

Bonjour Linda, Merci d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que nos bas imperméables n'ont pas répondu à vos attentes et que vous avez eu des pieds mouillés. Votre confort est très important pour nous, et nous prenons vos retours très au sérieux. N'hésitez pas à contacter notre service clientèle pour que nous puissions vous aider à résoudre ce problème. Cordialement, L'équipe Sealskinz

Posted 2 months ago

“Given I ordered the hat well over a month ago I still have not received it”

Helpful Report

Posted 2 months ago

Thank you for your honest review, Lori. We sincerely apologize for the wait. All US orders have been delayed significantly due to changing regulations outside of our control. Our Support Team will reach out to you directly to provide assistance. Kind regards, Sealskinz Team

Posted 2 months ago

“My package has still not arrived”

Helpful Report

Posted 2 months ago

Hello Ayush, Thank you for reaching out and sharing your experience. We sincerely apologize for the delay in receiving your order and understand how frustrating this must be. Your situation is important to us, and we are actively working to resolve it. Please check your email for further assistance regarding your order. We appreciate your patience and understanding during this time. Warm regards, Sealskinz Team.

Posted 2 months ago

“Ordered items on April 27. Company charged my credit card promptly. Now May 29th and still waiting for the product to even ship. Cannot attest to the quality of the products since I do not have it yet. At this time, I cannot recommend Sealskinz. I will re-evaluate if I ever receive the products.”

Helpful Report

Posted 2 months ago

Hi Scott, Thank you for your feedback. We’re really sorry to hear about the delay with your order. We understand how frustrating it can be to wait, and we appreciate your patience during this time. One of the team will be in touch in regards to your order. We do apologise for delay. Warm regards, The Sealskinz Team

Posted 2 months ago

“tey are not wateroroof and I' m freezing in it at temperatures about - 5 degrees.”

Helpful Report

Posted 2 months ago

Hi Arne, Thank you for your review. We're very sorry to hear this was your experience. Please consider emailing help@sealskinz.com for assistance or filling out a Claim Form through our website: https://eu.sealskinz.com/pages/sealskinz-guarantees We look forward to assisting you further. Kind regards, Sealskinz Team

Posted 2 months ago

“First time wearing them, went golfing on a slightly rainy day. Even tried avoiding puddles etc and still got very wet inside. Not what I was expecting from waterproof.”

Helpful Report

Posted 3 months ago

Hi Jake, Thank you for sharing your experience with us. We're truly sorry to hear that your first outing did not meet your expectations regarding waterproof capabilities. Your feedback is important, and we will take it into consideration as we strive to deliver quality products. If you have any further comments or need assistance, please don't hesitate to reach out. Best wishes, The Sealskinz Team

Posted 3 months ago

“Purchashed Sealskinz Upwell "Waterproof" and heated gloves on 20th November 2024 for use in wet and cold weather cycling. Extremely disappointed with them and will not use again. Massively overstated waterproof properties, very poor battery charging instructions, unsuitable product for wet weather cycling, extremely poor customer support in response to the detailed feedback I provided to Sealskinz. After 4 months, still no reply, only A! geneterated holding messages. DO NOT PURCHASE FOR WET WEATHER CYCLING.”

Helpful Report

Posted 3 months ago

Hi Rob, Thank you for taking the time to share your experience with our Upwell gloves. We're truly sorry to hear that you found the waterproof properties lacking and that you faced issues with battery instructions. Your feedback is incredibly valuable, and we have reached out to you in regards to this. Best wishes, Sealskinz Team

Posted 3 months ago

“I got a voucher from you due to your waterproof guarantee. I then bought new items. All was well. One of my new items were socks and after first was they looked in bad shape. I wrote back to you. Wanted a full refund as they were new. Was informed I could only have £6 refund instead of the £17 I paid for them as originally my item that I needed the waterproof guarantee voucher was bought at Cotswolds Outdoor. I find this really annoying and have decided not to get refund as I would be loosing money. What was especially annoying was you sent me a script saying you expect this from wool socks.”

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Posted 3 months ago

“The gloves don't breathe and fill with sweat - wet cold hands, awesome.”

Helpful Report

Posted 4 months ago

Hi Bryon, Thank you for your feedback on the gloves. We're truly sorry to hear that they haven't performed to your expectations and that you've experienced issues with breathability. Your input is valuable to us as we work to improve our products. If you'd like to discuss your experience further, please feel free to reach out to our customer service team. Best regards, Sealskinz Team

Posted 4 months ago

“These expensive socks are just not doing the trick. I use them for work. I work sanitation for a milk plant and they don't keep my feet dry at all. Kind of a waste of money...”

Helpful Report

Posted 4 months ago

Hi James, Thank you for your feedback regarding the socks. We're genuinely sorry to hear that they haven't met your expectations for keeping your feet dry while you work. We appreciate you sharing your experience, as it helps us identify areas for improvement in our products. One of the team will bein touch to see if we can resolve this for you. Best regards, Sealskinz Team

Posted 4 months ago

“Sealskinz are good at chasing you for feedback - but when you try & chase them for what you consider faulty goods they’ve sold you they are equally as good at completely ignoring you”

Helpful Report

Posted 4 months ago

Hi MR, Thank you for sharing your feedback with us. We apologize for the experience you've had regarding your concerns with the faulty goods. Customer feedback is essential for us, and we strive to address all inquiries in a timely manner. We have contacted you directly in regards to this issue as unfortunately we are unable to locate any communication other than the reviews. If you would like to provide more details, please reach out to our customer service team, and we'll do our best to assist you. Best regards, Sealskinz Team

Posted 4 months ago

“I ordered a pair of ladies gloves. They cost about $100 You sent the wrong size. I contacted your customer service. They told me I have to pay to replace my order that you made the size mistake of. That’s terrible customer service. I’ll never buy anything from you again. And I’ll certainly be sure to inform everyone I know of your terrible customer service.”

Helpful Report

Posted 4 months ago

Hi Sharon, Thank you for sharing your feedback with us. We sincerely apologize for the mix-up with your order and for any frustration this has caused. Customer satisfaction is very important to us, and we understand how disappointing it is to receive an incorrect item. Unfortunately we have not yet received any communication from you. We have contacted you directly in order to get this issue resolved for you. Kind regards, Sealskinz Team

Posted 4 months ago

Sealskinz Ltd is rated 4.4 based on 6,201 reviews