Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,880 Reviews

86 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 30th July 2026

126

Anonymous

Anonymous // 01/01/2019

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“Hallo, die Sendung vom 23. Juni habe ich immer noch nicht erhalten. Hermes ist deutlich preiswerter als DHL aber offensichtlich auch unzuverlässig. Wenn eine Zustellung nicht möglich ist, wird diese in der Regel in einem regionalen Shop abgegeben und diesbezüglich Nachricht hinterlassen. Hermes hat die Sendung einfach zurückgesendet. Und auch das scheint nicht zu funktionieren. - Bitte erstatten Sie mir jetzt den Betrag zurück. Ich bedaure, dass ich von Ihnen kein Produkt mehr erhalte. Jan Cappenberg”

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Posted 1 week ago

“Ich habe die Sendung immer noch nicht erhalten, wie soll ich also einen Kommentar dazu abgeben. Die Ware befindet sich auf dem Rückweg. Bitte veranlassen Sie zeitnah eine erneute Zusendung meine bezahlten Bestellung. Warten Sie nicht ab, bis die Rücksendung bei Ihnen eintrifft, das dauert mir zu lange.”

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Posted 2 weeks ago

Hallo Jan, Es tut uns leid, dass Ihre Sendung noch nicht angekommen ist und derzeit zurückgeschickt wird. Wir prüfen den Status und arbeiten schnellstmöglich an einer Lösung. Viele Grüße, Team Sealskinz Ltd

Posted 2 weeks ago

“I’ve tried to get in contact with customer service about returning the socks. They are NOT water proof. I have not been successful in getting in contact with them.”

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Posted 1 month ago

Hi Kristi, Thank you for writing a review. We're very sorry to hear this. If you have not received a reply from us for your earlier query sent 8th of June, please check your junk or spam folders. We can see that a reply and directions for a warranty claim were provided. We look forward to working with you in due course. Kind regards, Team Sealskinz

Posted 1 month ago

“Do not buy! Not waterproof. Waste of money. Asking for a refund. They are giving me a hard time, making me jump through hoop, fill out this form, what type of shoes ..... run around.”

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Posted 1 month ago

Hello Paul, We're very sorry to hear of your disappointing experience with the socks. In cases of multiple pairs failing, we do like to get a little more information first as there is often a simple fix to the way the product is being used or cared for. We can see that our Support Team has already responded with advice for returning the products for inspection by ourselves to make this easier for you. We look forward to resolving the matter in due course. Kind regards, Team Sealskinz

Posted 1 month ago

“Ich habe schon seit vielen Jahren Produkte von Euch und bin immer noch sehr zufrieden”

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Posted 2 months ago

“I purchased a waterproof bucket hat. The hat supplied, whilst described as such in the accompanying paperwork, bears little or no resemblance to the item on the website - in fact it's more sou'wester than bucket hat. So I'm less than delighted.”

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Posted 2 months ago

Hi David, We're sorry to hear that the Langham Bucket hat wasn't what you were expecting! There are definitely similarities between bucket hats and southwester hats but more importantly, we're crushed that the product didn't delight! If a more brimmed hat is desired, we would recommend our Bramerton boonie hat instead. You are welcome to use our free and easy returns portal located on our website, sealskinz.com/a/service, to arrange the return of the Langham Bucket hat for a refund or alternate item. Again, we're very sorry for any disappointment caused. If we can be of any further assistance, please do not hesitate to reach out! Kind regards, Team Sealskinz

Posted 2 months ago

“Bought some light water proof walking socks second time out wearing them one of the rocks leaked leaving me with a 17mile walk with waterlogged foot and 3 blisters on the same foot as a result. Very disappointed and annoyed with myself for putting my trust in your product 0/10”

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Posted 2 months ago

“Product took a long time to arrive. When it arrived it was ripped, with threads hanging out. Customer services said send a picture. I did. Then they said “it looks like a loose thread from manufacturing, just get some scissors and cut it off”. Knowing this would ruin any warranty, I refused and they just said “send it back and we’ll take a look”. No good at all; just send a replacement, offer a refund, or get it right first time. Would never recommend and will not buy again.”

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Posted 2 months ago

“I bought these to house my mobile phone whilst running. A quick bounce check when I received the shorts and found the elasticated slip is too loose to firmly grip the phone. The level of movement was annoying, that’s before I’d even had a chance to properly tested them.”

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Posted 2 months ago

Hi Ben, We’re sorry to hear the Neatishead pocket did not grip your phone securely. We can assure you your feedback will be taken into consideration. We can see that your order was returned and refunded after you spoke with our Support Team. If we can be of any further assistance, please do not hesitate to get in touch again. Kind regards, Team Sealskinz

Posted 2 months ago

“Lost parcel eventually turned up after having to re order proper pain”

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Posted 3 months ago

Hi Michelle, Thank you for taking the time to write a review. We can see that you contacted us 4 working days after the order was placed to report the original order as delayed. We acknowledged that the tracking updates implied an incomplete or incorrect shipping address so we contacted the courier and arranged an expedited replacement for you in advance. Looking at the tracking of the original parcel, we do see that this was delivered on the 13th April, after the replacement was delivered on the 10th. We apologise for any inconvenience the couriers may have caused. Our team will follow up with you directly to provide instructions for making a free return, now that we are aware of the original order's delivery. Kind regards, Team Sealskinz

Posted 3 months ago

“Customer service was absolutely excellent but the quality of the products is absolutely diabolical. Two different types of overshoes bought and both failed after only a few rides. Very poor. Obviously zero product testing.”

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Posted 3 months ago

Hi Robin, We’re very sorry to hear about the quality issues. This isn’t the experience we want for our customers. Please share your order number and, if possible, photos showing the issue so we can assess the best remedy. We have also contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 3 months ago

“Waste of money”

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Posted 3 months ago

Hi there, We’re very sorry to hear you feel it was a waste of money. This isn’t the experience we want for our customers. Please share your order number and, if possible, photos showing the issue so we can assess the best remedy. We have also contacted you in regards to this. Kind regards, Team Sealskinz Ltd

Posted 3 months ago

“I was initially very happy with the fleece I purchased. However after less that 3 months and only around 8 - 10 uses the seams have started to fall apart leaving many holes on the jumper.”

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Posted 4 months ago

Hi Dan, We’re very sorry to hear about the seams coming apart after such limited use. That’s certainly not what we expect from our fleece. Please share your order number and, if possible, photos showing the issue so we can assess the best remedy. We can arrange a replacement or refund once we have the details. We have also contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 4 months ago

“The rating is due to not being able to experience them. Although I sized up from reading reviews. They arrived and even using the size chart and sizing up. I couldn’t get them on. Waited for a week to get them. Just to return back to company.”

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Posted 4 months ago

Hi Sunthi, We’re very sorry to hear you couldn’t get the Sealskinz on despite sizing up. We have contacted you regarding this. Kind regards, Team Sealskinz Ltd

Posted 4 months ago

“I keep getting asked for a review and I still have not received my product, along with unanswered emails”

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Posted 4 months ago

Hello Shelly, Thank you for your feedback. We're very sorry for any confusion. We have checked and we do not appear to have any contact from yourself regarding your order besides this review. We would be happy to reach out directly. Please keep an eye out for our follow up email. Please note this may end up in a junk or spam folder. Kind regards, Team Sealskinz

Posted 4 months ago

“For the price, the glove quality is not up to standards, the fingers are misshaped and the stitching is not high quality”

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Posted 4 months ago

Hi Jackson, We’re sorry to hear that the gloves did not meet expectations. Please share your order number and, if possible, photos showing the misshaped fingers and stitching issue so we can assess the best remedy. We have also contacted you regarding this issue. Kind regards, Team Sealskinz Ltd

Posted 4 months ago

“awful AI based customer service that goes around in circles”

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Posted 5 months ago

Hi Ian, We’re sorry to hear about your experience with us. We’d like to investigate and resolve this for you as quickly as possible. We have contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 5 months ago

“Hat uncomfortable”

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Posted 5 months ago

Hi Mary, We’re sorry to hear the Sealskinz felt uncomfortable. We’d like to investigate and resolve this for you as quickly as possible. Please share any details about the specific product and your order number, and we’ll look into it right away. We have also contacted you regarding this issue. Kind regards, Team Sealskinz Ltd

Posted 5 months ago

“The gloves I have worn once and they have started to bobble on the fingers already. It was windy when I wore them and my hands were freezing. I may have been unlucky with a faulty pair but very poor how the bobbled after only wearing once.”

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Posted 5 months ago

Hi Ollie, We’re sorry to hear about the gloves bobbling after a single wear. We’d like to investigate and resolve this for you. We have contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 5 months ago

“This has been one of the most frustrating shopping experiences I’ve ever had. I placed the order and requested a shipping address change before it was dispatched, but was told it was too late. A few days later, I was informed it had been delivered to my old apartment address. However, the leasing office there confirmed that the mailroom never received the package. I’ve now lost $175.50 USD with no resolution. This level of service is extremely disappointing. I need this matter addressed immediately.”

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Posted 5 months ago

Hi Andy, We’re sorry to hear about this frustrating experience and the missed delivery. We’d like to investigate and resolve this for you as quickly as possible. Please provide your order number and any details confirming the shipping address change request and the delivery issue, and we’ll assist promptly. We have also contacted you in regards to this issue. Kind regards, Team Sealskinz Ltd

Posted 5 months ago

Sealskinz Ltd is rated 4.4 based on 7,880 reviews