Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,745 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Great quality and selection. Lots of carpet to choose from. Very happy with purchase.”

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Posted 2 years ago

“Fast delivery, good value and quality. I love the runner. However, the runner is laid on the hall carpet and I'm not impressed with the anti-slip matting. The runner moves as soon as it is walked on.”

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Posted 2 years ago

“Without exception, this is the best service I have received in a very long time. Quality goods and quality service.”

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Posted 2 years ago

“Great quick service and good quality too”

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Posted 2 years ago

“I was pleasantly surprised with the service and quality of the product I ordered. Having never purchased from Runrug before I was a little hesitant and not sure what expect. I purchased a carpet runner for my stairs. I love it. Great quality. Will come back for sure.”

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Posted 2 years ago

“Very fast delivery (3 or 4 days). Fantastic to choose a runner of exactly the length I needed, in a colour that suited.”

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Posted 2 years ago

“Ordered runner carpet online, this is something I never do because I like to see what I’m buying but I liked the look of the runner so I bought it. It arrived within 2/3 days of ordering, underlay and gripper rods included . Whilst it’s not been fitted yet, the actual runner looks nice and all for under£200, I couldn’t believe the price”

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Posted 2 years ago

“The runner looks amazing and is of good quantity. It makes my hallway stylish (if I may say so) but most importantly, it prevents my dog from slipping on a laminate floor and injuring himself.”

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Posted 2 years ago

“Well made and quickly delivered.”

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Posted 2 years ago

“Very good product and good quality. We recommend to buy it”

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Posted 2 years ago

“Been looking for a runner for a while now for my tourer not many companies go up to 300cm length found runrug by fluke via Google paid just a little over £70 but well worth it feels lovely under the feet have suggested runrug to many friends 😁”

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Posted 2 years ago

“Excellent choice of carpet runners and very good value. Very pleased with the runner we have put down. Very good service too.”

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Posted 2 years ago

“Easy order process together with prompt delivery. Happy with runner, good price and quality. Multiple widths and lengths a huge advantage.”

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Posted 2 years ago

“Great service and product”

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Posted 2 years ago

“looks good, but quality not great”

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Posted 2 years ago

“I am so happy with my rug. Very nice quality, quick delivery, good service. Thank you, runrug team:)”

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Posted 2 years ago

“Trying to reach customer service for 4 days and still no response”

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Posted 2 years ago

“Great quality, fit perfectly... BTW, very timely shipping and delivery!”

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Posted 2 years ago

“has made our kitchen floor what we have wanted it to be for years. 100% satisifed thank you”

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Posted 2 years ago

“Bought a long kitchen runner and a Persian style very large rug for the living room. Both items arrived before the expected date. Really pleased with the quality and service from Runrug. Will definitely be buying from them again.”

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Posted 2 years ago

Runrug is rated 4.7 based on 7,745 reviews