Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,621 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Excellent company, great communication and fast delivery.”

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Posted 3 years ago

“I've been looking for an extra wide carpet for a long time. I stumbled across your website and found a 3'9" wide x 11' carpet. The size was exactly what I needed for my entryway so that my wood floors wood be protected instead of laying towels for winter boots and doggie wet feet. It's not a plush carpet and it looks more office-like but it does serve its purpose and fits in with our color scheme. I'm pleased with this purchase and will check to see Afrikaans Green is ever made in the width and length as that would perfect for my needs. But, I am completely satisfied with this purchase, and delivery was super fast! Thank you, Joanne 9/26/2023”

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Posted 3 years ago

“Very quick delivery and nice and plush”

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Posted 3 years ago

“Great to find a company who can provide exactly what I was looking for- ie non standard sized runners! The quality is brilliant and delivered promptly. My phone query was dealt with friendly efficiency. Thank you, I’m happy to sing your praises!”

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Posted 3 years ago

“Happy with good communication,delivery and of course the rug!”

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Posted 3 years ago

“used Rug Run before. Their ability to deliver on time is appreciated. only wish they could provide contacts for carpet installers in the area.”

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Posted 3 years ago

“web site is great and easy to use follow up and exceptional speed in delivering.”

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Posted 3 years ago

“Very happy with the quality and look of the product. It came in within 2 days of placing the order and I installed it a few days after that. Its been in place for 1 day - and looks great.”

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Posted 3 years ago

“Nice rug ,good quality.Pity about wrinkles and absence or advice to deal with them.”

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Posted 3 years ago

“Perfect match for the rest of the house. I really like the shades of grey.”

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Posted 3 years ago

“Good value and quality very pleased with our purchase”

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Posted 3 years ago

“Rug is great. Customer service were great. Delivery very poor. Suggest you use an alternative courier”

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Posted 3 years ago

“Lovely rug and matching mat. Had to wait a few weeks but I knew that when placed the order. Issue with the courier who didn't follow instructions and I was not aware the package would come in separate deliveries”

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Posted 3 years ago

“Pleased with the speed of delivery . Came two weeks earlier than first told . Nice rugs . Brightened up the hallway .”

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Posted 3 years ago

“Purchased a runner for both kitchen and our hall. Excellent quality and great design.”

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Posted 3 years ago

“Excellent service. Very quick and the man on the phone was very helpful. Very good value for money. Very good quality too. Im very pleased it looks great.”

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Posted 3 years ago

“Thank you for fast service this cannot be faulted. The quality of the rug is not what I was expecting but you get what you pay for. Would I use the company again Yes.”

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Posted 3 years ago

“Fast delivery, excellent quality runners, highly recommend, have made several purchases based on quality, very happy customer 🙂”

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Posted 3 years ago

“Fantastic company to deal with from start to finish. Would highly recommend.”

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Posted 3 years ago

“Fabulous, love these rugs. Good quality and look amazing.”

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Posted 3 years ago

Runrug is rated 4.7 based on 8,621 reviews