Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,308 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“I was very satisfied with service .simple to order and quick delivery.”

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Posted 4 years ago

“Second rug bought from Runrug, as I have said before fab quality, fab delivery and fab price, what more do you want, if in need of a further rug would certainly use Runrug.”

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Posted 4 years ago

“The rug itself was excellent - stylish, sturdy and very good value. We had an issue with delivery, which the office were really helpful with. I'd recommend the product and the service.”

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Posted 4 years ago

“It was easy to order website efficient but for the money I paid very poor quality… and I can’t return it because I already cut it to fit my staircase”

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Posted 4 years ago

“I ordered a hall carpet runner which I received in a few days.I’m absolutely delighted with my purchase it’s very plush & excellent quality.Great value I would definitely recommend this company to family & friends.”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Excellent. Great, easy-to-use, online ordering. Great quality carpet and a reasonable price and super-fast service - ordered Monday afternoon, arrived Wednesday morning.”

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Posted 4 years ago

“Good efficient service”

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Posted 4 years ago

“Excellent quality and came really quickly very Happy with purchase”

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Posted 4 years ago

“Very pleased with this rug. It looks lovely in my hallway and is good quality. Fast delivery, good service.”

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Posted 4 years ago

“Love our rug runner! It looks beautiful on our stairs. Measurements were accurate and quality is so much better than excepted. Would def recommend! Thank you!”

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Posted 4 years ago

“Quality is good. Happy to have one long runner. The underlay is important though. Delivery was perfect!”

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Posted 4 years ago

“Excellent service and good quality products as usual. Thank you”

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Posted 4 years ago

“Quality stair runner at a good price,fast free delivery.Five stars all round.”

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Posted 4 years ago

“Great service, great product and look great”

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Posted 4 years ago

“Carpet arrived quickly and the colour and texture looks like the sales photo. We will order from this supplier again.”

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Posted 4 years ago

“Ordered a runner for the hallway. It came within a few days and is exactly as described. Very pleased with the colour and quality. :)”

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Posted 4 years ago

“Was a bit nervous buying a stair runner online. Turned out great, the delivery was prompt and I was very pleased with the runner. It looked just like the picture and much better quality than I expected. Good value I would buy from this company again.”

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Posted 4 years ago

“Great product great customer service. I had a problem with my order and the options for a partial refund or an exchange was fair given the error was mine. The process was dealt with swiftly and I would be happy to use this company again in the future...”

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Posted 4 years ago

“Very good quality. Fast and efficient ordering and delivery.”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,308 reviews