Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,309 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Very good quality. Fast and efficient ordering and delivery.”

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Posted 4 years ago

“Easy to read and understand the website, especially with the advantage of being able to use a photo of our room and the ability to place the carpet for visual. Simple to order and a very fast delivery. We are very pleased with our complete experience.”

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Posted 4 years ago

“This is the best non slip hall runner I have purchased. My huge Rhodesian Ridgeback can now race to the front door without sliding into the garage door at the end of the hall. Hoovers up beautifully, looks wonderful , very hard wearing. I am a very happy customer”

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Posted 4 years ago

“Very fast delivery. Runner as described, lovely colours, was worried that the colours would be different to the photo on the website but it wasn't. Very pleased.”

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Posted 4 years ago

“Due to my other rug getting ruined by muddy dogs, I decided that we needed something a bit more dirt withstanding in our hall, and this seems to have ticked most of the boxes. It looks good, it keeps clean, mud just wipes off it. I just wish it was a little bit wider for our hallway.”

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Posted 4 years ago

“Very good at the price paid. Sample was useful to check compatability. Good service. Will consider for next purchase for sure.”

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Posted 4 years ago

“Very good service would use again”

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Posted 4 years ago

“Great website, great products delivered speedily at great prices. What more is needed?”

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Posted 4 years ago

“Excellent service and received in two days”

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Posted 4 years ago

“Bought one rug and was so pleased with it, I bought a second one. Good value for money and excellent service.”

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Posted 4 years ago

“Brilliant service and quick delivery could not recommend yous enough.”

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Posted 4 years ago

“Item was as advertised, good price and arrived early - just three days - standard shipping selected. Very smooth transaction”

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Posted 4 years ago

“Excellent service, fabulous products. ????”

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Posted 4 years ago

“Excellent service and quick delivery. Good price. I have ordered from here before and have beenhappy with both the process and the products.”

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Posted 4 years ago

“Great service. Prompt delivery and perfect rugs. Thank you!”

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Posted 4 years ago

“Initially I had difficulty getting shipping and arrival information. Price was competitive, shipping time really good considering it came from U.K. across the Atlantic and 1/2 the United States to get here. Very satisfied, Looking forward to getting it installed.”

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Posted 4 years ago

“Great quality rug and great service and delivery as always guys! My fifth purchase from you. Highly recommended.”

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Posted 4 years ago

“Great product and good service”

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Posted 4 years ago

“We have not installed our carpet runner yet but the rods are the preside size that we ordered and appear to be of excellent quality. The service was excellent and communication was next to none. The delivery was also prompt and arrived before scheduled. I would definitely recommend runrug.com.”

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Posted 4 years ago

“Very pleased with rug runner. Size was as stated and does the job it was intended for. Good value for money and delivery was quick.”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,309 reviews