Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,563 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Good price and quality. Arrived on time, very happy with purchase. I would definitely recommend to friends.”

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Posted 2 years ago

“The choice of different colours and styles was excellent and the delivery was quick.”

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Posted 2 years ago

“Love my purchase, perfect size. No issues with online ordering and an extremely timely delivery.”

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Posted 2 years ago

“I love the runner from Runrug! It was fabulous being able to measure the length to exactly what I needed for my front hallway. The quality is great and I know it will be long lasting.”

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Posted 2 years ago

“Arrived on time. Measurements perfect. Colour and quality excellent”

Runrug 5 star review on 8th October 2024

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Posted 2 years ago

“Fits perfectly and looks amazing”

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Posted 2 years ago

“Love my new Rug. Great quality and pattern is perfect.”

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Posted 2 years ago

“Lovely runner for my stairs. The quality very good and the price I don't even mention. Of course I'll order my living carpet from them.”

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Posted 2 years ago

“Lovely blue rug. Reasonable price. Free quick delivery. Looks fab in hallway. Very pleased with whole experience.”

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Posted 2 years ago

“I love the runner and it is thick enough to lay flat. I had ordered another one from another vendor and it was thin will humps that would not come out. Good quality and very soft and spongy.”

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Posted 2 years ago

“Lovely runner and nice colour.”

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Posted 2 years ago

“Love my runner!!! Perfect finishing piece for my living room. Great customer service. Must satisfied customer.”

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Posted 2 years ago

“Very good service and pleased with the result. We fitted the stair runner ourselves, slowly, as we are both over 70. Very pleased with the result!”

Runrug 5 star review on 5th October 2024

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Posted 2 years ago

“Quicker delivery than expected which was excellent service.”

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Posted 2 years ago

“So far everything brilliant no delays or miss fits thank you”

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Posted 2 years ago

“The website is easy to navigate, the prices are very reasonable and the quality is brilliant. My husband did the stair runner himself, first time, with the pre cut underlay and grippers. I’m very pleased with it all.”

Runrug 5 star review on 3rd October 2024

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Posted 2 years ago

“Service and delivery was excellent. Shipped from the UK to our home in Australia in a week! Happy with the colour. Suits our home. Quality of our rug is good. However the rug is much thinner than I expected for the price paid.”

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Posted 2 years ago

“Fits the bill perfectly and prompt delivery. We know where to look next time we need a rug. Thank you”

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Posted 2 years ago

“Really happy with my purchase, the carpet runner is nicer than the picture . It’s modernised my hall in the main walkway that gets a lot of traffic”

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Posted 2 years ago

“Excellent company, product as described.”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,563 reviews