Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,167 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,167 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Runner really nice”

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Posted 1 year ago

“Lovely rugs, bought 2 for either side of my bed.”

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Posted 1 year ago

“Great service, very quick delivery of our stair runner. Looks exactly like the picture on the website.”

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Posted 1 year ago

“Amazing value and fast delivery perfect as pictured”

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Posted 1 year ago

“The product that I ordered is good. As I ordered 5.40m x 80cm , due the long length, it was not cut properly , shape of the cut is very odd. The runner rolls up leaving lumps along the length .”

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Posted 1 year ago

Hi Sreedevi, Thank you for taking the time to leave us a review. I am very sorry to hear you are experiencing some issues with your new rug. Looking at the image you've provided, it appears to be too big for where it has been placed. Is this the case? We'd be more than happy to look to correct this for you. Could you please contact us directly with some additional images and we'll do everything we can to help you. help@runrug.com Thank you.

Posted 1 year ago

“Fantistic price and quaility well worth it and normal delivery very quick.”

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Posted 1 year ago

“Fits perfectly and looks awesome”

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Posted 1 year ago

“lovely and thick pile fits lovely looks classy .thankyou.”

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Posted 1 year ago

“Loved ittt! Thanks!”

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Posted 1 year ago

“No problems”

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Posted 1 year ago

“Excellent service fast delivery”

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Posted 1 year ago

“Very good quality and value for money”

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Posted 1 year ago

“Love my rug it looks great. Easy to order and delivery was fast xx”

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Posted 1 year ago

“Excellent rug quick delivery very happy!”

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Posted 1 year ago

“Nice quality runner. Very happy with it.”

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Posted 1 year ago

“Brilliant company to deal with. Quality products quick deli very. Our new hall rugs are xcatly what i was looking for. Thank you.”

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Posted 1 year ago

“Arrived quite quickly, looks nice. Tends to travel around a lot on my carpet and also crease so will get some underlay or something to help keep it in place, But it looks nice”

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Posted 1 year ago

“Very pleased with rug colours good and prompt with delivery.”

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Posted 1 year ago

“The only thing we were disappointed with was the runner had not been cut straight. We had to level it up before we could begin. Otherwise the ordering and shipping were excellent.”

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Posted 1 year ago

“Really pleased with the quality of the runner mat, quick next day delivery and a reasonable price. Thank you”

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Posted 1 year ago

Runrug is rated 4.7 based on 8,167 reviews