Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,563 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quality, colour and fit of hall runner. Colour true to picture online.”

Helpful Report

Posted 2 years ago

“Spot on. Would use again no problem”

Helpful Report

Posted 2 years ago

“Fast delivery but poor product”

Helpful Report

Posted 2 years ago

Hi Michelle, Thank you for leaving us a review. I am extremely sorry to hear you are unhappy with the quality of your door mat. Please do contact us directly if you would like to discuss this in detail and perhaps return/exchange it. We'll be more than happy to speak with you regarding this. We welcome all comments and feedback, so that we can grow and develop. Help@runrug.com Thank you.

Posted 2 years ago

“Looks good just what we wanted.”

Helpful Report

Posted 2 years ago

“Your service is timely and runner excellent”

Helpful Report

Posted 2 years ago

“Really pleased with my first purchase. Will definitely use again.”

Helpful Report

Posted 2 years ago

“Quick delivery and excellent quality. Really happy with the rug. Not many companies could provide a rug so long at such a good price too.”

Helpful Report

Posted 2 years ago

“I'm very happy with our two purchases from this company both runners Quick delivery and great quality runners I highly recommend Runrug”

Helpful Report

Posted 2 years ago

“Rug arrived with a stain in it..?”

Helpful Report

Posted 2 years ago

“Value for money, easy order.”

Helpful Report

Posted 2 years ago

“Excellent service. There was a problem with my order and it was solved very quickly and the customer service was excellent. Thoroughly recommend.”

Helpful Report

Posted 2 years ago

“Great service, very efficient”

Helpful Report

Posted 2 years ago

“Arrived on time. Item was as expected and looked great.”

Helpful Report

Posted 2 years ago

“Quick delivery. Just what I wanted for a good price.”

Helpful Report

Posted 2 years ago

“Lovely quality stair runner, excellent customer service, looks great on stairs.”

Runrug 5 star review on 24th September 2024

Helpful Report

Posted 2 years ago

“Brilliant well done Runrugs ordered on a Monday delivered by Thursday can't complain about that, will definitely use them again”

Helpful Report

Posted 2 years ago

“Really pleased. Good value customised runner, quick delivery! Will be ordering another- thank you!”

Helpful Report

Posted 2 years ago

“Fast reliable company, brilliant quality”

Helpful Report

Posted 2 years ago

“Very happy with the 30' runner we just purchased! Ordering samples was fast! Asking questions thru their email system was VERY fast and shipping was less than a week. We would definitely recommend this company!”

Helpful Report

Posted 2 years ago

“Good company, excellent choice of rugs,at very reasonable prices,with quick delivery”

Helpful Report

Posted 2 years ago

Runrug is rated 4.7 based on 8,563 reviews