Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,563 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rug is excellent in color and size. I would highly recommend this company.”

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Posted 2 years ago

“First time buying from runrug and I can tell you that I was very pleased. I emailed them with a question and they got back to me quickly. I ordered the runner I wanted and it was delivered very quickly. I am very pleased with the runner. It is excellent quality and value .Will recommend this company.”

Runrug 5 star review on 21st August 2024

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Posted 2 years ago

“Excellent speedy delivery. Beautiful rug. Really pleased with purchase.”

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Posted 2 years ago

“Ordered 2 runners, prompt delivery, pleased with quality both as described. Would use this company again”

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Posted 2 years ago

“Very pleased with hall runner. Description as advertised. Delivery excellent. We recommend.”

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Posted 2 years ago

“Excellent quality at a really competitive price. Quick delivery. I'm 100% happy with my purchase.”

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Posted 2 years ago

“Excellent quality runners, great in front of living room sofas & chair, good value and delivery service. Delighted.”

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Posted 2 years ago

Hi Gary Thank you for your review and we are glad to see that the runners are perfect for your home! We hope to see you again soon! runrug.com

Posted 2 years ago

“Fantastic quality runner. For the price I wasn’t expecting it to be good. But I'm delighted with the result of our little hallway makeover.”

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Posted 2 years ago

Thank you so much, Michael, for your amazing 5-star rating of Runrug! We truly appreciate your kind words and are thrilled that you are delighted with the result - the runner looks great with the lighting! It's great to hear that the runner exceeded your expectations in terms of its fantastic quality. Thank you once again for choosing Runrug, and we hope to serve you even better in the future!

Posted 2 years ago

“Rug was out of stock but got a courtesy call to tell me and say when it was expected in,came in early”

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Posted 2 years ago

“Excellent website, easy to navigate, lots of choice. Fabulous Rug”

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Posted 2 years ago

Hi Michelle Thank you for your review and I am glad to see that the rug is passing your expectations! We hope to see you again soon! runrug.com

Posted 2 years ago

“Original choice ordered but was found to be damaged so not despatched and as is always it was the last one and has been discontinued. Found an alternative but more expensive. Helpful customer service staff.”

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Posted 2 years ago

“Looks good quality haven't put it on stairs yet .”

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Posted 2 years ago

“Looks lovely in my hall. Good quality and true to colour”

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Posted 2 years ago

“Rugs arrived as per order placed , no issues , Runrug very easy to deal with & communication was very good”

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Posted 2 years ago

“Quick delivery very good quality so happy with my purchase and even got a little discount will certainly use this company in future.”

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Posted 2 years ago

“See review.”

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Posted 2 years ago

Good morning, and thank you for your review - although naturally we are sorry to see of the delay with the delivery to yourself. Could I ask you to get in touch with our team using helpuk@runrug.com and let us know your order number or address, so that we can investigate this further for you. Kind regards runrug.com

Posted 2 years ago

“Delighted with the quality and fit of the long hall runner supplied.”

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Posted 2 years ago

“Amazing rug ❤️”

Runrug 5 star review on 15th August 2024

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Posted 2 years ago

“Good quality runners, fast service. A range of designs from which to choose.”

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Posted 2 years ago

“Great job, all good and on time. Many thanks.”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,563 reviews