Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,185 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Very pleased, quick delivery, excellent value, what more can I say? Would highly recommend.”

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Posted 2 years ago

“Very reasonable price. Next day delivery went perfectly.”

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Posted 2 years ago

“Fast service and great value for money. This is the second time I have used them. Very pleased”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Picked what we wanted online excellent choices and prices it was a really speedy delivery and the rug looks great now it's down”

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Posted 2 years ago

“Quick delivery, great quality and looks great.”

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Posted 2 years ago

“web site was userfriendly, filters and search helpful”

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Posted 2 years ago

“Very impressed. Packaged well and good quality runner. Decently priced.”

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Posted 2 years ago

“I have not received my rug as yet, please can you look into this”

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Posted 2 years ago

Hi Wendy, Thank you for taking the time to leave us a review. I have reached out to you, in response to your email. I am very sorry to hear you haven't received your order, yet. I have looked into this with the courier, however I fear that it may be lost. I do apologise for this and I have now arranged for a replacement to be dispatched from our warehouse urgently, today for you. I hope this is okay. Thank you.

Posted 2 years ago

“Absolutely fantastic carpet runners. I ordered 3 carpet runners to protect our new carpet install and I am very happy with these items. Great variety of patterns, widths and lengths.”

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Posted 2 years ago

“Love my rug. Looks better than the photos! Very quick delivery and I consider it a real bargain . Thank you 😊”

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Posted 2 years ago

“We ordered the rug to help our new dog as she was slipping on the hard flooring. It is a really good quality and doesn't slip. Brilliant rug and quality product”

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Posted 2 years ago

“Excellent website pictures, easy checkout, very fast delivery. Love my new runner!”

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Posted 2 years ago

“Very happy with our new kitchen runner. Easy ordering process and delivery faster than expected.”

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Posted 2 years ago

“Very pleased with quality and delivery.. just about to order another rug!”

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Posted 2 years ago

“Excellent choice - mums hall is 22ft long but no problem given Runrug offer various widths and lengths. Ordered with next day delivery, arrived by 1230. Found a cheeky discount code. Fantastic. Mum loves it ❤️”

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Posted 2 years ago

“All as expected The anti slip underlay was creased and difficult to lay straight All doable though”

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Posted 2 years ago

“stair runner was excellent, the underlay was cut in all different very untidy pieces.”

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Posted 2 years ago

“So pleased with the runner,will certainly be buying again from Runrug .”

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Posted 2 years ago

“Really pleased with the hall mat it's great”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,185 reviews