Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,793 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Good selection to choose from, and I am very pleased with my purchase,just what I wanted. Time from ordering and delivery was excellent. Thank you.”

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Posted 3 years ago

“These are a beautiful addition to the look of our new staircase with a runner rug at a reasonable price! So glad we chose this company!”

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Posted 3 years ago

“Great rug, as described and efficient delivery. We live in a very isolated spot and I was impressed that delivery was so prompt. Thoroughly recommend”

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Posted 3 years ago

“Runner is perfect. Good quality looks amazing. Had to phone shop as had a problem with Internet and were so helpful. Runner arrived quickly and I am really pleased. Will use them again. Great service and quality”

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Posted 3 years ago

“Always prompt delivery, no messing about. quality product for excellent price.”

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Posted 3 years ago

“great supplier”

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Posted 3 years ago

“Was amazed at quality of rug for the price. Really pleased with rug and wouldn't hesitate to buy from here again.”

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Posted 3 years ago

“Looks good. Am pleased. Arrived just a day or two after being ordered.”

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Posted 3 years ago

“Received exactly as expected. Delivery was as expected as well. Initially didn't like the idea of having to order a full 1 foot piece as a sample, but that worked out well. Would order from them again.”

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Posted 3 years ago

“Very happy with our stair runner fitted myself with underlay and gripper kit”

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Posted 3 years ago

“Delivered on time”

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Posted 3 years ago

“Great choice, easy ordering. Delivered within a couple of days. What more can you ask for.”

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Posted 3 years ago

“Lovely rug but it does have a hump in the middle where it was folded so it doesn't lie flat on the floor.”

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Posted 3 years ago

“Very speedy service”

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Posted 3 years ago

“Very pleased with the goods purchased ! And prompt delivery also ****”

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Posted 3 years ago

“Love my new runners - one for my kitchen & one for my entry hallway. The colors are vibrant & the perfect shades. They don't slide on my vinyl laminate floors. And they were delivered so quickly! Very pleased - thank you!!”

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Posted 3 years ago

“Very quick and efficient service. Would definitely use again”

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Posted 3 years ago

“Carpet runner bought. Purchase straightforward; delivery prompt. Carpet was of quality hoped for and met expectations. Like all carpet runners it appears to walk a bit when laid on an existing fitted carpet, but does this less than previous ones we have had with rubber backing (this is hessian). If anyone knows a solution to that problem I'd like to see it.”

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Posted 3 years ago

“Lovely rug. Thick and perfect as a runner. Stays in place and does the job. Delivered on time too. Very good service and honest description. Thank you x”

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Posted 3 years ago

“Thank you for ur prompt reply but I thought the price was to high for the size I ordered thank you for u'r offer but I will not be returning the item”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,793 reviews