Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,288 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Ordering online was easy and straightforward. Delivery to our home was timely and without any hassle. The rug looks great in our hallway and makes the space more cosy and inviting. My only suggestion would be to have the border on the ends match the borders on the sides as the end borders are thinner than the sides but overall we are very happy with our purchase.”

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Posted 3 years ago

“Good website, fast delivery, very happy with product”

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Posted 3 years ago

“Although 2 of the doormats were no longer in stock, after ordering. I received an email advising on no stock levels and reason why. I telephoned and we easily sorted alternatives that were in stock.”

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Posted 3 years ago

“Absolutely love our hall runners, they are exactly as described and look wonderful. Delivered on time, would definitely recommend to friends and family and will use again.”

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Posted 3 years ago

“Run rug were absolutely marvellous. I mistakenly ordered the wrong width and getting in touch with them was very easy. The gentleman who answered the phone was very helpful and I now have my rug in the correct size. Thank you.”

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Posted 3 years ago

“After purchasing a stair runner, I was so impressed with the quality I ordered a smaller version. It matches the stair runner exactly. Sometimes even though the same pattern, the colors can be a bit off. This was certainly not the case. The 4 foot version of the runner is equally impressive. I love the backing! It actually stays on my hardwood floor with no slipping. Once again, I highly recommend ordering from this site. My order was filled and received item within three days. I even told the carpet installer that installed my stair runner about this site since he said many customers ask about where they can find runners!”

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Posted 3 years ago

“As always extremely easy and wonderful qualities and quantity. Thanks Again”

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Posted 3 years ago

“Excellent product and highly recommended to family and friends Will definitely be using again”

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Posted 3 years ago

“Received the stair runner & looks great”

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Posted 3 years ago

“Fast delivery, good quality, I only ordered a sample size, although I will be ordering the full stair length.”

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Posted 3 years ago

“So easy to order, and order sent quickly. We have ordered from you a few times now, and we have been very pleased with all our runners. Thank you.”

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Posted 3 years ago

“Quickiest shipping ever, within 2 days from UK to Germany! My questions has been answered within 30 minutes. The photos of the carpets are representing the reality very well. Absolutely recommended ?”

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Posted 3 years ago

“First time I have used this site and I would use again. Easy to order and delivery was very quick.”

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Posted 3 years ago

“Ordered a kitchen runner. It was very easy to navigate the website and the ordering process was good. The mat arrived on time and is perfect.”

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Posted 3 years ago

“Rug arrived in good time. Efficient delivery. Pleased with the rug as it is 200cm long and fits along the width of kitchen under sink area. OThers I researched were either 186cm or 213cm-tooshort or too long. It is easy to vacuum and to spot wipe. So far pleased.”

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Posted 3 years ago

“Ordering was easy, product arrived quickly and was of a good quality. Would definitely use them again. Highly recommended.”

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Posted 3 years ago

“We are very happy with the product and service. We were amazed by the speed of delivery - the carpet runners arrived 4 days after we placed the order. This was great, considering that they came from the UK. My only complaint is that we thought that the items were coming from an Australian store.”

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Posted 3 years ago

“This was my second purchase from RunRugs...and this time I bought two runners! The quality is great and there's a wide selection to choose from. Dispatch is very fast.”

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Posted 3 years ago

“Easy to order and very fast delivery”

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Posted 3 years ago

“Excellent service, easy ordering and goods were delivered 3 days later. Ten out of ten.”

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Posted 3 years ago

Runrug is rated 4.7 based on 8,288 reviews