Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,288 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Communication great, rug arrived a lot earlier than expected, all good”

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Posted 3 years ago

“I received exactly what I wanted in good condition and when you said it would be delivered thank you ?”

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Posted 3 years ago

“Very prompt and efficient service. Highly recommended. Fast delivery.”

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Posted 3 years ago

“After looking around the carpet shops and stores,I gave up and decided to go on line, found Runrun and was amazed at the selection of runners they do, also assortment of sizes. Found the very rug and size I needed for my new kitchen. The rug came within 2 days and I really pleased with it, lovely quality and slip resistant, I would certainly order from them again if needed.”

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Posted 3 years ago

“Excellent service. Communication was good throughout. Rug was delivered promptly.”

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Posted 3 years ago

“My right was delivered very quickly and I am very pleased with it- exactly l described and colour perfect and very hard wearing”

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Posted 3 years ago

“Excellent website. Good information re product and services. Good communication regarding delivery etc. Quick free delivery”

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Posted 3 years ago

“Struggled on payment page. Finally after 5 tries it worked. Very nice rug, exactly the size needed … a little overpriced but so far so good”

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Posted 3 years ago

“I love my new runner. Great quality and fits perfectly in my hall. I recommend this company to anyone needing a rug.”

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Posted 3 years ago

“when i placed the order i was quoted 4 to 6 weeks this suited me as i was going away. I then 2 days later was told the order was dispatched and had to delay my leaving time so i was here when the order arived!!”

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Posted 3 years ago

“Delivery earlier than expected well done”

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Posted 3 years ago

“Great good quality unique runners. I’m in Australia and they arrived within 10 days. Received updates and apologies to say they had heard there had been a hold up with the courier company. Excellent customer service, really impressed”

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Posted 3 years ago

“Fairly easy to search the website. Runners came very quickly seem to be good. Will see how they wear.”

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Posted 3 years ago

“Great service. Easy to order. Order came quickly. The rug runner is perfect. Fabulous quality and fits perfectly. Also purchased the gripper underlay. Amazing stuff, does the job perfectly. Runner is high quality a great price, and value for money. Service was smooth and easy from ordering to delivery.”

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Posted 3 years ago

“Fantastic runner, absolutely love it! Fast delivery too.”

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Posted 3 years ago

“The quality of the Rug is fine, however it does not stay in position on the Carpet it’s intended to protect. Basically it moves greatly as you walk on it.”

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Posted 3 years ago

“Bought this runner to replace a shorter one. Complements my kitchen tiles. Easy to keep clean and comfortable underfoot. Arrived on time. Would use this company again”

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Posted 3 years ago

“Very good and fast service. Would use again.”

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Posted 3 years ago

“good service fast delivery”

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Posted 3 years ago

“Excellent service and delivery. We were given regular updates and were pleased with our rug.”

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Posted 3 years ago

Runrug is rated 4.7 based on 8,288 reviews