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Runrug Reviews

4.7 Rating 8,288 Reviews
94 %
of reviewers recommend Runrug
4.7
Based on 8,288 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Runrug Reviews
Easy to order, quick delivery and good service
Helpful Report
Posted 3 years ago
Hi Stephanie, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
We were advised by Rugrunner that its anti-slip underlay works best on wooden floors but, so far, it is keeping our 3m runner more or less in place on the landing carpet
Helpful Report
Posted 3 years ago
Hi Christopher, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
First time purchase. Easy to order, arrived quickly, good quality and as it appeared on the website. Happy with Purchase.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
Have been looking for a runner for my hallway for some time, and stumbled across this company. The runner I purchased is exactly the same as the runner I have on my stairs, which I bought 15 years ago, so I was delighted. Delivery was estimated at a month (I was happy to wait), but it actually arrived much sooner. Looks lovely in my hallway. Over the moon with it.
Helpful Report
Posted 3 years ago
Hi Jasmine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Lovely hall runner. Looks fab
Helpful Report
Posted 3 years ago
Hi Jacqueline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. The Zebra runner looks fantastic in your hall!! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Our rug arrived very promptly and well packaged. We are very pleased with the rug. It is very good quality, dense, soft pile and very vibrant colours just like the picture on the web site. Overall couldn't be happier.
Helpful Report
Posted 3 years ago
Hi Thomas, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
All good this end, keep up the good standard.
Helpful Report
Posted 3 years ago
Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
I was very pleased with the service and making my rugs to a size I needed, they look great and very happy with quality and price.
Helpful Report
Posted 3 years ago
Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Easy website. Great facility to put own photo in to see the mat effect. Quick delivery.
Helpful Report
Posted 3 years ago
Hi Christine, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
Fabulously easy to use and great product with fast delivery. My only disappointment was the colour was much darker in reality than on the screen, but I've got used to it now.
Helpful Report
Posted 3 years ago
Hi Carol, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We try our best to ensure the images on our website are as accurate as possible, however, sometimes due to lighting or screen resolution, there may be slight differences. However, we're always happy to resolve. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Delivered on time. Exceptional value.
Helpful Report
Posted 3 years ago
Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Excellent service, I ordered a runner in order to prevent " scooby doo" feet at the top of stairs for our new pooch. Works very well, nice colours and excellent price.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you (and you're new pooch!) are happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
The customer service I received from runrug has been top class. Despite some difficult questions, they have been professional, frindleya helpful throughout my dealings with them. I would highly recommend them without hesitation. This is how all business should be done. Thank you
Helpful Report
Posted 3 years ago
Hi Brian, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug.com
Posted 3 years ago
Excellent customer service and product received as expected. Very happy with the purchase.
Runrug 5 star review on 9th November 2022
Helpful Report
Posted 3 years ago
Hi Usman, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Your runner looks amazing! Its so nice to be able to see the end result of the products we ship across the globe, so thank you for sharing! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
What we ordered arrived exactly on time. Good quality and just what we wanted. Thank you
Helpful Report
Posted 3 years ago
Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
The stair runner isn't fitted yet but I love it. Exactly what I was looking for
Helpful Report
Posted 3 years ago
Hi Patricia, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Very impressed with Runrug, plenty of choices - with every legth of runner you might need and best of all, next day delivery!
Helpful Report
Posted 3 years ago
Hi Emilia, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
great service very quick delivery and just what i needed thank you
Helpful Report
Posted 3 years ago
Hi Victor, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
Very satisfied with the prompt delivery and with the quality of the product.
Helpful Report
Posted 3 years ago
Hi Margaret, Thanks for taking the time to review us. I am happy to see the delivery arrived promptly. We appreciate your custom and hope to deal with you again in the future! Runrug
Posted 3 years ago
Excellent range of products, great service, delivered next day. I’ve used Runrug several times and definitely recommend them.
Helpful Report
Posted 3 years ago
Hi, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
Runrug is rated 4.7 based on 8,288 reviews