Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,196 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant rug brilliant service, will highly recommend.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Runrug, Ray! We're thrilled to hear that you're pleased with both the rug and our service. It's great to hear that you'd highly recommend us!

Posted 2 years ago

“Complete satisfaction from ordering to delivery. Packaging excellent unrolled no creases laid flat immediately looks really chic. The underlay is first class a must have. Well done Runrug 👏”

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Posted 2 years ago

Thank you so much for your kind words, Christine! We at Runrug are so pleased to hear that you had such a positive experience with us, from ordering to delivery. We pride ourselves on providing top-notch packaging and products, and are glad to hear that you are satisfied with our services. Thanks again for taking the time to share your 5-star experience with us!

Posted 2 years ago

“Excellent quality!”

Runrug 5 star review on 29th November 2023

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Posted 2 years ago

“A great shopping experience from start to finish, fast delivery and a great product.”

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Posted 2 years ago

“Great company that really delivers.”

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Posted 2 years ago

“Always quick delivery, and quality rugs, my go too for my runners! Thank you”

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Posted 2 years ago

“Have not received my order”

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Posted 2 years ago

“Not the first rug we have bought from Runrug and will not be the last. Good quality, value and service thank you”

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Posted 2 years ago

“Runrug has an extensive selection to choose from. Our rug is great quality and was a brilliant price. Very fast delivery. We have purchased from Runrug before and are 100% happy with them. A truly 5* service. Many thanks.”

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Posted 2 years ago

“Very happy with my purchase. My carpet arrived quickly and well packaged. Would recommend no problem.”

Runrug 5 star review on 28th November 2023

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Posted 2 years ago

“Attractive rug for the hallway that doesn’t slip. Good value and it arrived very promptly - I’m very happy”

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Posted 2 years ago

“Great service, excellent product - love it!”

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Posted 2 years ago

“Very pleased with the rug, it is quite thick and a lovely colour, very good value, it was also delivered earlier than expected. Would use you again and recommend your company to friends and family.”

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Posted 2 years ago

“Excellent runner for our hallway. Doesn’t curl and is very well made.”

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Posted 2 years ago

“This was the only site I could find the size I wanted. The range of sizes in a number of different products was admirable. The rug was good value and delivered within 4 days.”

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Posted 2 years ago

“Very pleased with the item purchased. Plus delivery earlier than expected”

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Posted 2 years ago

“Excellent product Good customer service Unique product offering for a one off customised hallway runner Difficult to purchase this runner for size anywhere else”

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Posted 2 years ago

“Great company,great costumer communication,5 stars from us.”

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Posted 2 years ago

“Fantastic rug, hard waring and looks exactly how it looks on the website - 5 stars *****”

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Posted 2 years ago

“Excellent choice and website easy to follow. My rug turned up in good time and the quality is excellent. The colours are vibrant, just what we needed. Many thanks”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,196 reviews