Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,586 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“The runners look beautiful and stay put! Very happy with the purchase.”

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Posted 2 years ago

“So pleased with the rug good quality and customer service so good.”

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Posted 2 years ago

“Great hardworking runners. Look good.”

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Posted 2 years ago

“Really pleased with rugs we bought Great quality and will defo buy from you again”

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Posted 2 years ago

“Excellent quality product, fast delivery , looks amazing on my upstairs corridor , will definately shop with you again .Thankyou !”

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Posted 2 years ago

“Absolute qaulity products .good prices and very quick delivery .informed with delivery dates .tracking will use again all sizes are true to spec”

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Posted 2 years ago

“Excellent service, good value and fast delivery. There is only one small criticism which is the underlay which is the same witdth as the rug, and tends to show slightly on a long rug. Having said that, the quality of the rug is Excellent.”

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Posted 2 years ago

“The courrier was so friendly and funny lovely man”

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Posted 2 years ago

“I was pleasantly surprised at the quality and look of the runners I purchased. The products looked exactly as advertised. They arrived quickly. I highly recommend Runrug”

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Posted 2 years ago

“Quite surprised at quality of rug Very pleased”

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Posted 2 years ago

“It is not fit for purpose and will not lay flat. I was led to believe it would be ok on a carpet. Definitely not. Lot of bulges. Unsightly & hazardous. Waste of money.”

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Posted 2 years ago

Hello, I am very sorry to hear you are unhappy with your purchase. The Aztec range can take a bit of time to lay flat and acclimatise due to the material used and the fact that it has to be rolled up tightly to be transported. As stated within the product description it is also anti slip on carpet but the effectiveness depends on the thickness of the carpet it is sat on. The thicker the carpet, the less effective it will be. If you would like to contact us directly, we'll be more than happy to work with you on finding you something more suited to your needs. help@runrug.com Thank you.

Posted 2 years ago

“Runner to hold carpet on wood floor”

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Posted 2 years ago

“arrived when said it would and finding what i want very easy”

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Posted 2 years ago

“Easy to use online ordering,, excellent product, speedy delivery - brilliant service all round”

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Posted 2 years ago

“Both the Quality and the colour of the rug was excellent.”

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Posted 2 years ago

“Straightforward ordering process, quick delivery and great product”

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Posted 2 years ago

“Super Qualität Schnelle Lieferung Bei Fragen sehr schnelle Antworten”

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Posted 2 years ago

“Great experience from start to finish. Delivery was quick. Will definitely order something in the future.”

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Posted 2 years ago

“Clear website nice products very fast delivery. Very happy”

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Posted 2 years ago

“The rug looks great and I would definitely buy from Runrug again”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,586 reviews