Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,936 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great company and fast delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review, Peter! We're delighted to hear that you had a great experience with us and that our fast delivery impressed you. Your satisfaction is our top priority! If you ever need anything else, feel free to get in touch. Enjoy your new rug!

Posted 6 months ago

“unfortunately the rugs I wanted were out of stock, but everything was dealt with promptly and efficiently and my second choice was despatched forthwith. Very happy.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review! We're glad to hear that we could assist you promptly and efficiently, even when your first choice was out of stock. Your satisfaction is our priority, and it’s great to know you are happy with your second choice. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new rug!

Posted 6 months ago

“very happy”

Helpful Report

Posted 6 months ago

Thank you for the amazing 5-star review, Vincent! We're so happy to hear that you're very happy with your experience. Your satisfaction is what we strive for every day. If you need anything further, please don’t hesitate to reach out. Enjoy!

Posted 6 months ago

“Good service”

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Posted 6 months ago

Thank you for the wonderful 5-star review, Carol! We're so glad to hear that you had a positive experience with our service. It's always our goal to provide excellent support to our customers. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!

Posted 6 months ago

“Hassle-free shopping. Value for money”

Helpful Report

Posted 6 months ago

Thank you for the amazing 5-star review! We're so glad to hear that you found your shopping experience hassle-free and felt you received great value for your money. Your satisfaction is our top priority. If you ever have any questions or need assistance, don’t hesitate to reach out. Happy shopping!

Posted 6 months ago

“Lovely rug good colours”

Helpful Report

Posted 6 months ago

Thank you for the lovely 5-star review! We're so glad to hear you love the rug and that the colors are to your liking. It's wonderful to know our products are brightening up your space! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your beautiful new addition!

Posted 6 months ago

“Good quality rugs. Fast delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review, Aleksandrina! We're delighted that you’re happy with the quality of the rugs and that your delivery was speedy. We appreciate your feedback and look forward to serving you again! Enjoy your new rugs!

Posted 6 months ago

“Excellent quality and great service … really easy to do business with”

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Posted 6 months ago

Thank you so much for your amazing 5-star review, Kim! We're thrilled to hear that you found our service easy and the quality to your liking. It's wonderful to know that we could provide you with a hassle-free experience. Should you need anything else in the future, don’t hesitate to reach out. Enjoy your new rug!

Posted 6 months ago

“I ordered the Baroque stair runner,the delivery was fast,communication was good and quality of runner was excellent, I would definitely recommend 👌”

Helpful Report

Posted 6 months ago

“Fabulous runner rug - I was a bit worried about ordering online but am so happy with my runner, the quality is fantastic and the runner is beautifully finished. I'm really pleased with my order and delivery was so fast, ordered on a Monday and it arrived Wednesday.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review! We're so glad to hear that you love your fabulous runner and that the quality exceeded your expectations. It's always great to know that our fast delivery made your experience even better. If you need anything else, don’t hesitate to reach out. Enjoy your beautiful new addition!

Posted 6 months ago

“Amazing love my runner I'm ready to order another one really happy with my item thanks tersa it's comeing along nicely once I've done what me and my husband are doing I will show you ehat wee have done after I send for a bigger runner tersa 😍😍”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Teresa! We're delighted to hear that you love your runner and are excited about getting another one. Your enthusiasm is contagious! We can’t wait to see what you and your husband create together. If you need anything at all, just let us know. Enjoy your beautiful runner! 😍

Posted 6 months ago

“Easy to deal with great quality and exceptional prices and a very reliable speedy service”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, Susan! We’re thrilled to hear that you found our service easy to deal with and appreciate the quality and value we offer. Your kind words about our speedy service mean a lot to us! We look forward to assisting you again in the future. Enjoy your new rug!

Posted 6 months ago

“Excellent quality at an exceptional price. Highly recommended”

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Posted 6 months ago

“Rug is fabulous quality and very fast delivery. Will def purchase again.”

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Posted 6 months ago

Thank you so much for your incredible 5-star review, Averil! We're thrilled to hear that you love the quality of the rug and that your delivery was fast. Your support means everything to us! We can't wait to welcome you back for your next purchase! Enjoy your fabulous rug!

Posted 6 months ago

“Well pleased, good product,delivery and price”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review, Anthony! We’re very happy to hear that you’re pleased with the product, delivery, and price. Your feedback means a lot to us! If you ever need assistance in the future, just reach out. Enjoy your new rug!

Posted 6 months ago

“Nice design, color more of a taupe, lays flat on the floor and doesn't slip. Better than hardwood floor, but small dog still skids to a stop after running.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you love the design and color of the rug, and that it lays flat without slipping. It's great that it enhances your space! We appreciate your feedback about your dog; we always aim for the best experience. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new rug!

Posted 6 months ago

“Great purple hall runner Arrived on time Looks exciting.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Anthony! We're thrilled to hear that your purple hall runner arrived on time and that it adds excitement to your space. Your satisfaction is our ultimate goal! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new rug!

Posted 6 months ago

“Excellent arrived as said , good quality thank you”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Monica! We're delighted to hear that your order arrived promptly and that you're pleased with the quality. Your satisfaction is our top priority! If you need anything else, just let us know. Enjoy your new rug!

Posted 6 months ago

“Customer service was excellent with helping me out with an issue that I encountered. It was sorted out immediately and with minimal fuss. I have received my new runner and am very happy with my purchase. I highly recommend Runrug and will most definitely be using them again.”

Helpful Report

Posted 6 months ago

Thank you so much for your glowing 5-star review, Nirmal! We’re thrilled to hear that our customer service was able to assist you promptly and that you’re happy with your new runner. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to get in touch. Enjoy your beautiful purchase!

Posted 6 months ago

“As described. Good service”

Helpful Report

Posted 6 months ago

Thank you for the wonderful 5-star review! We're thrilled to hear that everything was as described and that you enjoyed our service. Your support means a lot to us! If you need anything in the future, don’t hesitate to reach out. Enjoy your new rug!

Posted 6 months ago

Runrug is rated 4.8 based on 6,936 reviews