Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,185 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Quality runner, delivered quickly. A bit pricey, but looks great! Perfect finishing touch to our newly renovated basement”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re glad the quality runner arrived quickly and that it looks great for your renovated basement. We appreciate your note on the price as well. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Item delivered in time and as described. No issues encountered. Will use supplier again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled to hear that your item arrived on time and as described, with no issues, and that you’ll be using us again. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“The runner mat that I purchased from Runrug fits nicely in the hall of my bungalow and I am very satisfied with it. Now in place, it looks exactly as it does in the advertisement and is very comfortable to walk on. The mat was delivered on time and left where I requested. I am a satisfied customer. Thank you.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled the runner mat fits nicely in your hall and that you’re very satisfied. Great to hear it matches the advertisement and is comfortable to walk on, and that delivery was on time and left as requested. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Fantastic just bought a caravan it had no carpets ordered some from runrug they came exactly what I ordered made it so much easier to fit and they were fast delivery nd very affordable would recommend to anyone 10 out of 10”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled that the carpets from Runrug were exactly what you ordered, easy to fit, fast delivery, and affordable. We really appreciate your recommendation. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Lovely quality rug came within a couple of days would definitely recommend”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We're thrilled you’re happy with the lovely quality rug and that it arrived within a couple of days. We really appreciate your recommendation. If you need anything else, we're here to help. Kind regards, Team Runrug

Posted 3 months ago

“Exactly what it was in the photo.”

Helpful Report

Posted 3 months ago

Hi Kenneth, Thank you for your review. We’re thrilled it was exactly what you expected from the photo. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“The runner rug has rich colors, doesn’t slide, and is truly stain resistant. It arrived within a week of being ordered. I’m very pleased with how easy it was to order and the excellent quality”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled the runner rug has rich colors, doesn’t slide, and is stain resistant, and that it arrived within a week. We’re glad you found ordering easy and are pleased with the quality. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“We needed a huge rug to cover our newly laid gorgeous but very slippy floor which proved quite dangerous for our 2 pooches. We managed to find the perfect one on the Runrug website. It arrived way before the stated date and we are more than pleased with the quality. I contacted their customer service dept over a minor issue and it was sorted out quickly & in a courteous & professional manner. The products & the service they give is tip top! The rug is of high quality & long lasting. We love it, the pooches love it! Thanks Runrug I will be highly recommending your company.”

Helpful Report

Posted 3 months ago

Hi Kay, Thank you for your fantastic review. We’re thrilled the rug fits perfectly, helps keep your floor safe for your pups, and that you’re pleased with the quality and quick, courteous service. We really appreciate your recommendation and are here if you need anything else. Kind regards, Team Runrug

Posted 3 months ago

“Beautiful kitchen floor rug. Glad I chose this. It has brought my kitchen to life. Quality as well. Easy to clean or wash. I love it.”

Helpful Report

Posted 3 months ago

Hi Suzi, Thank you for your review. We’re thrilled the kitchen floor rug brought your space to life and that you’re happy with the quality and easy cleaning. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Fits brilliantly nice quality fast delivery.”

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Posted 3 months ago

Hi Margaret, Thank you for your review. We’re delighted the rug fits brilliantly, with nice quality and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Price and delivery speed are both excellent. The rug is of good quality and prettier than in the photo. I gave only 4 stars because it's a little slippery, so we are going to I have to buy a pad, even though it's only for a kitchen runner.”

Helpful Report

Posted 3 months ago

Hi Joan, Thank you for your review. We’re glad price and delivery speed met your expectations and that you find the rug of good quality and prettier than the photo. Sorry about the slipperiness—adding a rug pad is a good fix. If you’d like any recommendations, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Our new hallway rug looks fantastic. At first I was scared ordering such a long rug but it looks fantastic and quality is soo good.”

Helpful Report

Posted 3 months ago

Hi Weronika, Thank you for your review. We’re thrilled you love the hallway rug and that the length works beautifully for you. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Absolutely love the runner. It was perfect thank you so much.❤️”

Helpful Report

Posted 3 months ago

Hi Cynthia, Thank you for your review. We’re thrilled you love the runner and that it was perfect for you. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

Hi Cynthia, Thank you for your review. We’re thrilled you love the runner and that it was perfect for you. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 3 months ago

“Very pleased to have found this company, good choice of sizes for a hall runner and good quality in my opinion for the purpose of it's use. Quick delivery too. Has changed my hallway from cold looking to cosy and welcoming . Definitely pleased with my purchase and the value for money. Would recommend.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled you’re pleased with the runner, the size options, and the quick delivery, and that it made your hallway feel cosy. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Shipping was delayed with a storm. No issues with anything. Rods are beautiful and high quality. Will order again when needed.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re glad the rods are beautiful and high quality, and that you’re happy despite the storm-related delay. We appreciate your intention to order again when needed. Kind regards, Team Runrug

Posted 3 months ago

“Lovely rugs and excellent service and quality”

Helpful Report

Posted 3 months ago

Hi Thomas, Thank you for your review. We’re thrilled you’re happy with the rugs, service, and quality. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Excellent service including good packaging, prompt delivery, and a decent website.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We're thrilled you found the service excellent, with good packaging, prompt delivery, and a decent website. If you need anything else, we're here to help. Kind regards, Team Runrug

Posted 3 months ago

“I love this rug, it is just what my hallway needed. I bought a smaller one a few years ago for a smaller hallway. I'm so glad I went back for a longer one.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re thrilled you love the runner and that it’s just what your hallway needed. It’s great to hear you returned for a longer one and are happy with the fit. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“I bought 3! Very easy to clean and vacuum. They look great!”

Helpful Report

Posted 3 months ago

Hi Rachel, Thank you for your review. We’re glad you’re happy with the Runrugs and that they’re easy to clean and look great. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

“Runner mat came quick well packaged and looks great in situ. It was easy to order and there were plenty of sizes to choose from.”

Helpful Report

Posted 3 months ago

Hi Stuart, Thanks for your review. We’re glad the runner mat arrived quickly, was well packaged and easy to order with plenty of sizes to choose from. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 3 months ago

Runrug is rated 4.7 based on 8,185 reviews