Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,148 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Excellent service, customer service first class”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your 5/5 review. We’re really glad the service was first class and that you had a great experience. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“I'm very happy with the stair runner, installed it yesterday, my wife is very happy, she picked it out. Went down easy and looks great. Only problem I had was I ordered it in December and got it in April, it was on backorder when I bought but I didn't think it would take that long, but it was well worth it.”

Helpful Report

Posted 2 weeks ago

Hi William, Thank you for your 4/5 review. We’re really glad the stair runner looks great and that it was worth the wait. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Lovely quality rug with true to colour choice and fast delivery . Would thoroughly recommend”

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Posted 2 weeks ago

Hi Janice, Thank you for your review! We’re really glad you’re happy with the lovely quality rug, true to colour, and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Lovely runner arrived on time , would definitely order more”

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Posted 2 weeks ago

Hi Debbie, Thank you for your 5/5 review. We’re really glad the runner arrived on time and that you’d order more. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Just as expected- good quality looks great- thank you”

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Posted 2 weeks ago

Hi Stephen, Thank you for your 5/5 review. We’re really glad the Runrug is of good quality and looks great. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“The rug looks great very pleased thank you very much”

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Posted 2 weeks ago

Hi Bobby, Thank you for your 5/5 review. We’re really glad the rug looks great and that you’re very pleased. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Very happy with my runner , and quick delivery, I would recommend to family and friends”

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Posted 2 weeks ago

Hi Elaine, Thank you for your 5/5 review. We’re really glad you’re happy with the runner and the quick delivery, and that you’d recommend us to family and friends. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Gorgeous runner, exactly as it looked in photo, excellent value for money more than pleased”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your 5/5 review. We’re really glad the runner is exactly as pictured and offers excellent value for money. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Excellent product exactly as described. Great value for price prompt delivery with tracking would recommend two other others.”

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Posted 2 weeks ago

Hi Wayne, Thank you for your review!. We’re really glad the Runrug is exactly as described, great value and prompt delivery with tracking. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Very good customer service”

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Posted 2 weeks ago

Hi Steven, Thank you for your 5/5 review. We’re really glad you’re pleased with how it looks. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Looking lovely. Very pleased.”

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Posted 3 weeks ago

Hi, Thank you for your 5/5 review. We’re really glad you’re pleased with how it looks. We also think it looks wonderful! If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“The rug we purchased is thick and lies flat. Great value for the price. It arrived quickly. We had ordered a different rug originally that was out of stock for 3 months. Great customer service when I needed to switch to a different rug.”

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Posted 3 weeks ago

Hi, Thank you for your 5/5 review. We’re really glad the rug is suitable, with quick delivery. It’s also great to hear the customer service helped when you needed to switch rugs. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Easy ordering process, good communication from Runrug and a prompt delivery. made for a good buying experience.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your 5/5 review. We’re really glad you found the ordering easy, communication good, and delivery prompt. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“5* service all round.”

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Posted 3 weeks ago

Hi Mrs Payne, Thank you for your 5/5 review. We’re really glad you were happy with the service all round. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“the hallway runner was exactly what we needed, good quality and service.”

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Posted 3 weeks ago

Hi Daniel, Thank you for your 5/5 review. We’re really glad the hallway runner was exactly what you needed, with good quality and service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“fast delivery well packaged and good quality”

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Posted 3 weeks ago

Hi Anne, Thank you for your 5/5 review. We’re really glad you’re happy with the fast delivery, secure packaging, and good quality. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Rug was delivered quickly as thought it would take longer. Good quality and fact it has rubber back means it does it slip easily. Very pleased with it.”

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Posted 3 weeks ago

Hi Miss Palmer, Thank you for your 5/5 review. We’re really glad you’re pleased with the rug and that the rubber back helps it stay in place. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Absolutely beautiful quality item with great customer service and updates throughout - highly recommended and I will certainly use again”

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Posted 3 weeks ago

Hi Tracy, Thank you for your 5/5 review. We’re really glad you loved the item and that you appreciated the updates and service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Lovely quality rug and amazing customer service from Adelaide. Will be ordering other rugs soon”

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Posted 3 weeks ago

Hi there, Thank you for your 5/5 review. We’re really glad you loved the rug and that Adelaide provided amazing service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

“Good selection of products, easy ordering, fast delivery, very nice quality, excellent value for money!”

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Posted 3 weeks ago

Hi Jeremy, Thank you for your 5* review. We’re really glad you have found what you were looking for. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 2 weeks ago

Runrug is rated 4.7 based on 8,148 reviews