Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,630 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Trying to reach customer service for 4 days and still no response”

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Posted 3 years ago

“Great quality, fit perfectly... BTW, very timely shipping and delivery!”

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Posted 3 years ago

“has made our kitchen floor what we have wanted it to be for years. 100% satisifed thank you”

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Posted 3 years ago

“Bought a long kitchen runner and a Persian style very large rug for the living room. Both items arrived before the expected date. Really pleased with the quality and service from Runrug. Will definitely be buying from them again.”

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Posted 3 years ago

“Pleased with my kitchen mat, love the stripes and warm colours”

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Posted 3 years ago

“Was delivered earlier than expected. The colour was a little darker than expected.”

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Posted 3 years ago

“Good choice of runners in loads of different lengths. Delivery was extremely swift. Very happy overall.”

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Posted 3 years ago

“As described and looks just like the pictures good value Thank you”

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Posted 3 years ago

“Super quality hard wearing rug and fast delivery. Thank you!”

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Posted 3 years ago

“I like the rugs, they look durable, time will yell”

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Posted 3 years ago

“Excellent service, quick and easy ordering. Quick delivery very happy with the quality of the carpets.”

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Posted 3 years ago

“Great delivery - rug was a different colour to the screen but I guess that is a downside to ordering online.”

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Posted 3 years ago

“Great products and service thanks”

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Posted 3 years ago

“Good value but I would have liked it better if edge's had been bound”

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Posted 3 years ago

“Great , really pleased!”

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Posted 3 years ago

“lovely runner fits perfect”

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Posted 3 years ago

“Fantastic rug, easy to order and delivered very quickly will definitely use this company again”

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Posted 3 years ago

“I ordered a runner from you that i needed to return as ordered wrong size. I have tried to call your customer service twice and left a message and still no response from you”

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Posted 3 years ago

“Very impressed with this rug company, shipping was fast and quality is good”

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Posted 3 years ago

“Runner arrived quickly and was just perfect for our requirements! Love the colours. Recommended company”

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Posted 3 years ago

Runrug is rated 4.7 based on 8,630 reviews