Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,742 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Good quick transaction. Anti slip runner underlay. So far so good.”

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Posted 2 years ago

“Excellent website, quick free delivery, excellent product.”

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Posted 2 years ago

“Like the style and pattern of the rug,but thought it would be heavier. Slides and bunches up on top of carpet.”

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Posted 2 years ago

“Quality good, delivery prompt, thank you.”

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Posted 2 years ago

“Bought this to brighten up our kitchen and give us something warm to walk on by the sink, it is lovely we are very pleased with it.”

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Posted 2 years ago

“Very pleased with the runner and the end of the runner was nicely-edged. And a fast delivery”

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Posted 2 years ago

“Left 2 messages with customer service and never received a call back. Carpet came balance due from customs in the amount of 61.00. Expect to pay MORE than your paid receipt for Custom charges.”

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Posted 2 years ago

“Excellent product (Tartan Runner - 6.3m) and delivered quickly with the one day service. I highly recommend this company.”

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Posted 2 years ago

“Great rug, better than it looks on the website and super quick delivery. Oh and great quality too!!!”

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Posted 2 years ago

“Rug as described, very happy with it.”

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Posted 2 years ago

“My friend has 1 of these and I liked it so thought I would order 1 for myself. I think I need something underneath it as I have it on top of a carpet and it walks. Otherwise the rug good quality”

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Posted 2 years ago

“Great product,arrived very quickly.”

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Posted 2 years ago

“Great carpet that arrived quickly.”

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Posted 2 years ago

“We ordered a runner for outhouse. They told us it would be here at the beginning of January. It arrived this week.We are very pleased with it fitted perfectly.”

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Posted 2 years ago

“everything is fine, I recommend it”

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Posted 2 years ago

“Great service, lovely carpet .”

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Posted 2 years ago

“Great shopping experience. Great value for money. Arrived within delivery window. The rug is really good quality nice and thick and looks great. Would buy again.”

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Posted 2 years ago

“Love the way my rug feels! It feels little like velvet and it’s soft. The Color is awesome just want I was looking for a medium grey. Very happy with my purchase,”

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Posted 2 years ago

“Exceptionally pleased with our purchase. Quick delivery. Excellent service and price”

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Posted 2 years ago

“Although the Runrig team were prompt with the order I placed they definitely need to review the courier service providers, leaving open packaging out in the rain is wrong, for me this impacts the scorer for Runrug”

Runrug 3 star review on 14th December 2023

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Posted 2 years ago

Runrug is rated 4.7 based on 7,742 reviews