Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,563 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service great guality rug Could not be more pleased Thank you”

Helpful Report

Posted 2 years ago

“Pleased with the purchase and quality. Arrived quickly”

Helpful Report

Posted 2 years ago

“Good quality thick runner . Very soft on the foot . Would certainly recommend”

Helpful Report

Posted 2 years ago

“Great quality”

Helpful Report

Posted 2 years ago

“Very pleased with our lovely stair runner & hall carpet runner , quick delivery & helpful staff . Would recommend”

Helpful Report

Posted 2 years ago

“I originally ordered a grey runner for our motorhome, but accidentally ordered the wrong size. Then even though I amended it, they accidentally sent the original order. Also, my husband wanted to change it for a different one as he thought it was too plain. I contacted the company, and they were excellent, nothing was too much trouble. The wrong carpet returned & replaced with alternative within a week. Excellent, polite & friendly service & the runner perfect!”

Runrug 5 star review on 10th September 2024

Helpful Report

Posted 2 years ago

“Absolutely delighted with our runner. Excellent quality.”

Helpful Report

Posted 2 years ago

“The delivery was extremly quick. The rugs look great and are of high quality.”

Helpful Report

Posted 2 years ago

“What a great experience from start to finish! Exactly what was shown, delivered right to my doorstep in a couple of days!”

Runrug 5 star review on 9th September 2024

Helpful Report

Posted 2 years ago

“delighted with my carpet runner. looks great and is good quality. thank you”

Helpful Report

Posted 2 years ago

“Finally after trying to order on-line many times, I contacted the Company direct to complete my order. When delivered, which was within stated time, I received my 2x runners. Very pleased with quality. Thank you Runrug.”

Helpful Report

Posted 2 years ago

“Delivered on time, lovely rug”

Helpful Report

Posted 2 years ago

“I’m really pleased with the rug runner it’s made a big difference in my hallway and so soft on your feet I would highly recommend to family and friends. Regards”

Helpful Report

Posted 2 years ago

“Excellent experience buying from RunRug. Love the quality of the rug and ease of purchase. Just what we needed at the size we wanted.”

Helpful Report

Posted 2 years ago

“Look good and do not slip like other rugs I have tried. Seem easy to kemp clean so very satisfied”

Helpful Report

Posted 2 years ago

“Amazing service. It’s so difficult to find longer runners so to have a range of sizes to choose from was incredible. Maybe not top quality but a fabulous price and it looks really great on the carpet. Absolutely thrilled with it”

Helpful Report

Posted 2 years ago

“Great rug. Very bold and high quality. Very fast delivery.”

Runrug 5 star review on 8th September 2024

Helpful Report

Posted 2 years ago

“Fast and efficient service.”

Helpful Report

Posted 2 years ago

“I was happy with my first order, but when I tried to order a stair runnner you web pages were not customer friendly. I could not complete the order because it kept wiping out information already entered.”

Helpful Report

Posted 2 years ago

“exactly as described, delivered on time”

Helpful Report

Posted 2 years ago

Runrug is rated 4.7 based on 8,563 reviews