Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,314 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Very satisfied with quality of carpet and prompt delivery”

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Posted 4 years ago

“I was pleasantly surprised at the quality and the speed at which they arrived. I just received them today so not installed yet. I will post a proper review after installation but so far so good!”

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Posted 4 years ago

“Great rug Great quality Great pr8ice m?”

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Posted 4 years ago

“Very satisfied with delivery and quality of rugs ordered.”

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Posted 4 years ago

“Quickly delivered my new rug is perfect.”

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Posted 4 years ago

“Christmas present for the parents. Easy to order, lovely rug and colour, got exactly the size we needed, quick delivery especially as ordered a couple of days before Xmas ???”

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Posted 4 years ago

“Site is easy to use and a great selection of rugs delivery was quick and the rugs are very good value for money I would recommend rugrun”

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Posted 4 years ago

“Hello! Your products arrived today and they appear to be exactly as ordered. The runner is beautiful and the retaining brass rods look great. My apologies for the early not so nice response. Regards, Howie FInn”

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Posted 4 years ago

“I have ordered from this company several times. They are always a delight to deal with and incredibly helpful. This time they even got a rug to me within 24 hours, two days before Christmas!”

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Posted 4 years ago

“Ordered a runner for hallway. Delivery earlier than expected and was exactly what I wanted and looks gorgeous in my hallway.”

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Posted 4 years ago

“Easy to order on website with brilliant range of carpets. Delivery was hassle free.”

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Posted 4 years ago

“They sent me the wrong one but actually still looks good so I installed it. Quality is great! Quick shipping!”

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Posted 4 years ago

“The rug came to us in a timely fashion beautifully bound to the specifications we asked for. I would highly recommend runrug for anyone looking to get a runner. I also really appreciated that when the design we wanted was out of stock it said so. Great customer service on that! Then I received an email when it was available and it was delivered expeditiously!”

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Posted 4 years ago

“My shipment was delayed and the company promptly advised me of the delay. Upfront and honest imo.”

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Posted 4 years ago

“I’m a repeat customer; extremely fast delivery, quality runner at an excellent price.”

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Posted 4 years ago

“A first class service including delivery time and a rug runner that we are really pleased with We would certainly use them again”

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Posted 4 years ago

“Good runner for hall and I love the mat. I will be ordering another one.”

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Posted 4 years ago

“Thank you so so much! I loooove the new rugs! Joe was really helpfull! He organized the shipments to Hungary and answered all my questions. The shipping took a bit longer than expected, but it was really worth the wait! So thank you again for the beautiful rugs!”

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Posted 4 years ago

“Brilliantly made, perfect fit. Love these. Will buy again after Christmas. Delivered in 2days. Wow!”

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Posted 4 years ago

“Ordered two different sizes of rugs, absolutely delighted with quality, price and the speed of delivery. Would definitely recommend.”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,314 reviews