Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,314 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Fantastic quality at a great price”

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Posted 4 years ago

“Brilliant service great rug at a great price”

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Posted 4 years ago

“Phenomenal delivery time, excellent product, no more I can say !”

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Posted 4 years ago

“Good quality product and there was a great selection to choose from, easy payment and delivery options. Delivered on time with minimal packaging. Longevity of product unknown as only just received but by the looks of it- it should last a long time. I would purchase from this company again.”

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Posted 4 years ago

“Ordered rug for hall and stairs including stair rods. Great selection been looking for some time for right stair rugDelivery prompt. Customer service kept us informed of order. Love carpet and can't wait to see it laud.”

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Posted 4 years ago

“I am really pleased with these runners. They look good, stay in place well and they're great quality. They're so comfortable underfoot that we're fighting over standing on them! Very good delivery time on them too.”

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Posted 4 years ago

“Easy to use website, quick delivery and great product. Thank you!”

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Posted 4 years ago

“Quality product. Great Service. Terrific array of products to choose from.”

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Posted 4 years ago

“Absaloutley gorgouse it slides on my laminate flooring had to buy none slip matting it did state none slip but its not”

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Posted 4 years ago

“Fast and very efficient service. Good value, good quality runners. Highly recommended.”

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Posted 4 years ago

“I purchased a runner and a mat. Initially the wrong size mat was sent out to me but managed to get it changed. The carpet quality is excellent and appears to be very hard wearing. Very pleased with my purchase.”

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Posted 4 years ago

“A very good price and a good quality runner”

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Posted 4 years ago

“Very impressed, looks very hardwearing.”

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Posted 4 years ago

“Ordered a sample stair runner via their website, it was very easy to navigate. They also take the charge off from the sample if you decide to place an order, which is fantastic. Very prompt delivery. Well done Runrug.”

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Posted 4 years ago

“Excellent product and communication from the company!”

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Posted 4 years ago

“Couldn't be more pleased with our rugrun, from chooosing the length and width and to the price, very affordable and the quality of the carpet is so good, we will be ordering from you again in the near future, thank you for being so swift with the delivery as well, well impressed with the whole process.”

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Posted 4 years ago

“Excellent rug and great service”

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Posted 4 years ago

“It's so stunning! Everyone who walks in comments on how great it looks. Even my carpet installer was impressed.”

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Posted 4 years ago

“Lovely products. I have a long hall so bought the stair runner and it is fabulous. Also very good customer service - I had a question about the non-slip rug and the man was really helpful and didn’t try to sell me it when it wasn’t needed. Would recommend and use again.”

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Posted 4 years ago

“Lovely tartan hall runner Great price and surely lovely to walk on.....Thank you all at runrug. Mrs Goldsmith”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,314 reviews