Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,314 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug we received for our hallway is beautiful! Very well made. Buyer be aware that the bottom of the rug does need to be secured to the floor. There is no rubber/silicone backing to prevent it from sliding. We used Velcro strips to secure the 16-foot rug to our vinyl plank flooring, so it worked out very well for us.”

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Posted 4 years ago

“Next day delivery as requested and it was a custom length”

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Posted 4 years ago

“Great choice in colours and sizes, simple to order and speedy delivery.”

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Posted 4 years ago

“Excellent product made of good quality delivered on time”

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Posted 4 years ago

“Excellent As advertised”

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Posted 4 years ago

“Ordered a 9m hallway runner for delivery to Tasmania. It arrived quickly and fits perfectly. Great quality and feels so good to walk on.”

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Posted 4 years ago

“Very pleased with the service from runrug, quick delivery and well finished good quality runners. Fitted them to stairs yesterday and they look great. Would definitely recommend them.”

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Posted 4 years ago

“Runner arrived when promised and quickly although it was over New Year. Runner looks great in my hall and is excellent for my dog who comes in with muddy paws. Looks like it will last a long time.”

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Posted 4 years ago

“very quick and prompt delivery... I'm regular customer”

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Posted 4 years ago

“Fast and accurate service/delivery”

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Posted 4 years ago

“Nice rug very pleased fast delivery,great website allows you to show rug in situ”

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Posted 4 years ago

“Fantastic service. Easy to order. Hall runner and utility rug delivered a day before scheduled.”

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Posted 4 years ago

“The rug was exactly as shown online no surprises...looks lovely in my hallway ...”

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Posted 4 years ago

“We ordered next day delivery knowing it was a bank holiday. Our runner was delivered early morning this morning and wow it looks and feels amazing. Absolutely love it.”

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Posted 4 years ago

“very good and prompt”

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Posted 4 years ago

“Excellent service. Thank you so much.”

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Posted 4 years ago

“Excellent product. Arrived 4 days earlier than expected.”

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Posted 4 years ago

“Great value and prompt delivery”

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Posted 4 years ago

“2nd purchase from this company. Great carpets No issues with delivery even over the festive period. Would buy again with confidence”

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Posted 4 years ago

“Good service - really impressed”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,314 reviews