Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,565 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“It took forever for order to arrive, but you all were really helpful online during the process. Runner is just what we needed. Thanks”

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Posted 2 years ago

“We purchased the stair runner, the quality is lovely, would definitely use runrug for any future purchase”

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Posted 2 years ago

“All round perfect”

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Posted 2 years ago

“Excellent selections, service and sending. Our beautiful runner arrived in good time and excellent condition. Thank you!”

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Posted 2 years ago

“Fast delivery, quality carpet at a great price.”

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Posted 2 years ago

“Efficient ,value for money ,excellent service”

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Posted 2 years ago

“Excellent service and quality for the price”

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Posted 2 years ago

“Got exactly what I wanted and a good price to boot.”

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Posted 2 years ago

“Excellent service and products!”

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Posted 2 years ago

“Well made. Fast delivery”

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Posted 2 years ago

“The lovely runner I purchased arrived in the U.S. speedily. I couldn't be more pleased with Runrug's service.”

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Posted 2 years ago

“Great product and price.”

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Posted 2 years ago

“Very good service and pleased with rug”

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Posted 2 years ago

“Expensive for what you get”

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Posted 2 years ago

Hi Daniel, Thank you for leaving us a review. I can see that you have only purchased two of our 30cm samples. Once you choose the one you like and you come back to order the size you require, we do refund the cost of the sample, that you have chosen. You are welcome to contact us directly if you would like some support or you have any specific questions. We're happy to help! help@runrug.com Thank you.

Posted 2 years ago

“Great - our first order and can`t be better - Fast delivery and great item”

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Posted 2 years ago

“Fun designs nice quality and speedy delivery! Will buy again.”

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Posted 2 years ago

“Absolutely love this rug..”

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Posted 2 years ago

“Very pleased with our runner rug. Just what we wanted so the dog doesnt slip on the wooden floors. Looks lovely also.”

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Posted 2 years ago

“Well to say I’m disappointed is an understatement the picture shows a runner for the hall it was a door size only and that slip mat for £8 was the biggest mistake iv ever made so far from satisfied will not be using you again I fell iv been ripped off”

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Posted 2 years ago

Hi Mandy, Thank you for taking the time to leave us a review. If you take another look at the website, there are two boxes which you have to click on to choose the dimensions that you specifically need, for your space. Naturally, the larger rug you order.. the more the price will increase. The image on the listing is of course just for illustrative purposes, our rugs are not all 'one size'. Please contact us directly and we'll be more than happy to work with you to get you the size that you need for your space! help@runrug.com. Thank you.

Posted 2 years ago

“Great product, good price, very durable , perfect for our dogs Very quick delivery”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,565 reviews