Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,278 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“The quality of the rug was very good, the service was excellent it arrived on time.”

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Posted 3 years ago

Hi Mary, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. Thanks again! Runrug

Posted 3 years ago

“Excellent quality and service. would definitely recommend.”

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Posted 3 years ago

Hi Denis, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! At Runrug, we understand that our success depends on your satisfaction, and we always strive to exceed your expectations. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Loved the rug so much i bought another one only this time 200mm bigger in length and width. I'm expecting it today or tomorrow 👍”

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Posted 3 years ago

Hi David, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. Thanks again! Runrug

Posted 3 years ago

“Swift delivery well packaged and great quality really happy and will definitely use again”

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Posted 3 years ago

Hi Deanna, Thank you for your positive review and we're happy to see you're happy with your order. We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Hi Rita, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 3 years ago

“Good service product fine”

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Posted 3 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Good Website Order arrived on time Previous order error on my part exchanged with no fuss”

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Posted 3 years ago

Hi Kevin, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring high customer satisfaction and appreciate the comments! We'd love to hear how we could've taken your experience from 4 to 5 stars on this occasion. Thanks again and we hope to see you again soon! Runrug

Posted 3 years ago

“Looks great. Takes a few weeks for the ripples to disappear from where it's been rolled up, and corner curl up to start with but it all flattens out eventually.”

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Posted 3 years ago

Hi Anton, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! It can take a little time for the runners to settle after being rolled, but you should see it fully settle fairly quickly. The process can be sped up by rolling the runner in the opposite direction and placing it somewhere warm for a day or two. We look forward to seeing you again soon!

Posted 3 years ago

“Great service great runner , does not slip around”

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Posted 3 years ago

Hi Carl, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Efficient and quick”

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Posted 3 years ago

Hi Roddy, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 3 years ago

“Colis réceptionné dans les temps et en bon état.”

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Posted 3 years ago

Bonjour Claude, Merci d'avoir pris le temps d'évaluer notre entreprise! Nous sommes ravis de voir que vous êtes satisfait de votre commande. Nous travaillons dur pour nous assurer d'offrir les meilleurs produits de qualité aux meilleurs prix! Nous avons hâte de vous revoir bientôt! Runrug

Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

Hi Jenni, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 3 years ago

“Brilliantly quality ' and price. .”

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Posted 3 years ago

Hi Albert, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 3 years ago

“The rug arrived slightly delayed, but it looks great and fits our needs!”

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Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Bit unsure to begin as I hadn't heard of the company. Great reviews. So I placed an order from that time to receiving my Rug the Service and quality were amazing. Keep up the good work guys. Really impressed”

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Posted 3 years ago

Hi Andrew, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 3 years ago

“Large selection of rugs and carpets and runners, spoilt for choice. Prices reasonable. Our two runners arrived via DHL quicker than expected, and in perfect condition. Look good on the floor also. Would definitely use Runrug again.”

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Posted 3 years ago

“Joe B who I dealt with was very professional, friendly and happy to help so full marks go to his service and Runrug for their prompt delivery. My hallway runner looks very nice.”

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Posted 3 years ago

Hi Annie, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 3 years ago

“Runner just as described and delivery was very quick, I would order from this firm again.”

Helpful Report

Posted 3 years ago

Hello, Thanks for the review! Your positive comments are appreciated and we're happy to see the delivery was prompt and you're pleased with your order. Thanks again! Runrug

Posted 3 years ago

“Excellent customer service & product”

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Posted 3 years ago

Hi There, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 3 years ago

“Looks exactly like I expected- live the tunner”

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Posted 3 years ago

Hi There, Thank you for your positive review and we're happy to see you're pleased with your order. We hope to see you again soon! Thanks again! Runrug

Posted 3 years ago

Runrug is rated 4.7 based on 8,278 reviews