Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,295 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Service ease of use and speed of delivery were all great.”

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Posted 4 years ago

“I saw exactly the mat I wanted, the size I could choose, the price was a real bargain, and the free p and p was much appreciated, as was the speedy delivery..”

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Posted 4 years ago

“Easy to order. Great delivery time and contact tracking available. Excellent quality carpet and really good value. I would recommend this company and use again.”

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Posted 4 years ago

“Two runners for the hall wooden floor. Good quality for the money and gel backing non-slip. Good service. Pleased and would use again.”

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Posted 4 years ago

“Lovely runner excellent service”

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Posted 4 years ago

“Quick service good quality and customer service is excellent .”

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Posted 4 years ago

“Great !! Excellent customer service well worth the price 2nd time we've ordered from this company”

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Posted 4 years ago

“The quality of the runner is very good ,nice and deep when you walk on it the price was great easy to order online would recommend runrug to anyone.”

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Posted 4 years ago

“Really love the rug. Arrived promptly. Great value.”

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Posted 4 years ago

“The rug is perfect. The color is a little darker than the picture, but It works fantastic. I am very happy with the material.”

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Posted 4 years ago

“Good service, good product, good price.”

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Posted 4 years ago

“Very good service, we have used Runrug several times.”

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Posted 4 years ago

“Overall, very happy with this seller. All but one aspect of my experience using this seller totally fulfilled. The one loss of one star is for receiving our items with the covering torn which initially was a cause for concern; not knowing whether the contents had been damaged in transit. Fortunately, they were not, but nonetheless, it is disconcerting receiving with damaged wrapping.”

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Posted 4 years ago

“Very good service and quality rug”

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Posted 4 years ago

“Very happy free delivery and came very quick thanku so much my mummy is delighted with her stairs x”

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Posted 4 years ago

“Delivered very quickly, stair runner good quality and as described”

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Posted 4 years ago

“Very good service and good quality items”

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Posted 4 years ago

“Great service and great rugs, highly recommend”

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Posted 4 years ago

“Excellent in all respects. Ordering, delivery, price very good. The quality seems good also.”

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Posted 4 years ago

“Superb service all round Thank you The runner exceeded our expectations”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,295 reviews