Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,295 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Rug was excellent value for money and arrived promptly!”

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Posted 4 years ago

“Very pleased with my new rug and very good value .”

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Posted 4 years ago

“Super Happy with the stair runner. Easy to order the website is definitely user-friendly. I received it the next day with a £5 next day delivery charge, well worth it. With regular updates regarding delivery. I would definitely use again. Highly recommend.”

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Posted 4 years ago

“Really good value”

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Posted 4 years ago

“I love love love my carpet, and to top it off it came so quickly I will surely but from runrug again highly recommend “”

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Posted 4 years ago

“Beauitful rug - well made - looks fab in my hall - thank you.”

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Posted 4 years ago

“The lovely zebra runner arrived on time,and it is just beautiful. I will definitely be buying again.”

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Posted 4 years ago

“Excellent. The items were exactly as ordered and arrived within 2 days. I was pleasantly surprised that the colours were as seen in the online store (sometimes the colours are different when you order things on line) and very good quality for the price.”

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Posted 4 years ago

“Although I had to return my rug on this occasion I would still consider this company in the future.. My refund was quickly processed”

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Posted 4 years ago

“Excellent high quality products and excellent service, we are so pleased with our new runner and have now bought several from this company.”

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Posted 4 years ago

“Excellent service. Website not up to date on stock but very swift contact from company and an alternative arranged. Swift delivery. Product description and photos accurate. Only reason for 4 rather than 5 stars is inaccuracy of stock on website.”

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Posted 4 years ago

“Excellent have used them 3 times now. Impressed everytime. Really good value for money. High quality product. Very happy with my purchase.”

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Posted 4 years ago

“Ordered a mat for the hall of my home. Looks just like the picture, is clearly great quality and looks superb in front of the main door into the home. Paid for named day delivery and arrived on that day without issue. Could not be happier with service given.”

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Posted 4 years ago

“Such an efficient service!! Great selection of runners and the quality of the runner is excellent. Looks beautiful in my newly decorated hallway. Really impressed with your company and will definitely recommend and use again. Thank you”

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Posted 4 years ago

“Good quality and hard wearing rug”

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Posted 4 years ago

“Excellent service, good quality carpet runner”

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Posted 4 years ago

“Nice carpet. Very quick delivery. Well please”

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Posted 4 years ago

“What I wanted, when I wanted it. Brilliant.”

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Posted 4 years ago

“Would have given 5stars only the rugs didn’t arrive at the time stated on point of ordering. However customer service was quick to reply to my message and when the rugs did arrive they were exactly as depicted on the website”

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Posted 4 years ago

“This is the first time I have purchased from runrug and I would just like to say I am over the moon with my purchase, the colour matches my colour scheme, the quality is very good. Delivery was fast and was left in a safe place of my choice if I was out. I would highly recommend runrug to all, I will be back for more in the near future !!”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,295 reviews