Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, good sevice, delivery punctual for next day, competively priced. Rhinox will now be our prefered supplier.”

Helpful Report

Posted 5 months ago

Hello Anonymous, thank you for taking the time to leave us such a lovely review. we pride ourselves on the service, quality and speed in which we deliver so i am pleased you has a good experience with us. If there is anything else you need please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 5 months ago

“grate service and hassle free, deliverd quickly and also a good product”

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Posted 5 months ago

Hi Matthew, thank you for taking the time to leave us a review. I am pleased you found the service hassle free and are happy with the product purchased. If you need anything else, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 5 months ago

“The whole system from order to delivery was very easy and smooth, added to the fact that the bucket also works very well has further improved the overall satisfaction with the transaction.”

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Posted 5 months ago

Hi Christopher, thank you for taking the time to leave us a review. I am pleased you are happy with the process from order to delivery and the quality of the products we provide. If you need anything else at all, please get in touch. Kind regrads, Claire - Customer Service Manager

Posted 5 months ago

“Excellent service, next day delivery and an excellent well engineered 900mm rake / riddle bucket.”

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Posted 6 months ago

Hi Mark, thank you for taking the time to leave us a review, i am pleased to hear you are happy with the quality of the product and service you received. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Excellent customer service as usual. I needed to change the delivery address after I placed the order. This was done without fuss or delay. The new bucket arrived as expected, securely packaged and undamaged.”

Helpful Report

Posted 6 months ago

Good Morning Aidan, thank you for taking the time to leave us a review. I am pleased you were happy with the delivery of your bucket, and how it was packaged, we pride ourselves on the qualify of products and speed in which we deliver so it is nice to hear our customers expectations are met. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Fantastic buckets and service... There are few options when it comes to my Neuson mini digger, but the Rhinox website makes clear which attachments I can get for my machine.... I phoned to confirm delivery date and they were very helpful. Some buckets are made to order here in the UK, which was a pleasant surprise. I completed the order online and the shipping date was confirmed shortly after. I'm delighted with the bucket and it's been perfect for my narrow trenches..... 9", demountable teeth, comes with pins and even has a feature to latch onto bigger buggets for transporting, delivered... all for £200..... remarkeable really... many thanks, keep up the good work!”

Helpful Report

Posted 6 months ago

Hi Alf, thank you for taking the time to leave such a nice review. I am so pleased you are happy with the products and service we provide, we are always looking for how to improve and it is nice to hear we met your expectations. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Quite and easy to deal with 👍”

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Posted 6 months ago

Hi Ian, thank you for taking the time to leave us a review. I am pleased you found us to deal with as we pride ourselves on the service we provide. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Good product and quick delivery”

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Posted 6 months ago

Hi Geoff, thanks for taking the time to leave us a review, I am delighted to gear you are happy with the product and delivery received. If you need anything else at all, please get in touch! Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Great product delivered next day - thanks”

Helpful Report

Posted 6 months ago

Good Morning Rachel, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of products and our next day delivery service. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Put an order on line and I have to say very good service on getting the bucket to me on time. Very good quality. Pleased with it 👍”

Helpful Report

Posted 6 months ago

Good Morning, thank you for taking the time to leave us a review. I am pleased that you were pleased with the service you received and the speed in which we deliver. If there is anything else you need please let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“A good strong bucket, which was easily ordered online and delivered quickly”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave us a 5* review. I am pleased you found the order process online easy and that you are pleased with the quality of the bucket provided. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Quick, efficient service. Pleasant, knowledgeable staff. The only downside was the delivery driver (out sourced) who dumped the heavy pallet on our drive. I asked him nicely if he could move it just five feet into our garage. He ignored my request and repeated, "it's behind the van". I'm a fragile female who has had two major spinal operations, but the driver watched me as I dragged the pallet.”

Helpful Report

Posted 6 months ago

Hi Christine, thank you for taking the time to leave us a review. I am pleased you found our staff helpful and knowledgeable. I can only apologise on behalf of the courier, and I am extremely disappointed that this was their attitude towards our customers. If you could email us at sales@rhinox-group.com with your order number so i can feed this back to the account manager at the courier that would be great and again our apologies. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Took a little longer to come than expected, but it's a well made product. Look forward to an ordering another in the future. I would recommend to others.”

Helpful Report

Posted 6 months ago

Hi Callum, thank you for taking the time to leave us a review. We are sorry the item took a little longer to get to you, we will pass this on to our team and courier to improve things going forward. If you require anything else please let me know. many thanks Michaela- Internal account manager

Posted 6 months ago

“Very quick delivery, less than 24 hours! Excellent product.”

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Posted 6 months ago

Hi Charles, thank you for the great review! We are pleased you have had such a positive experience buying from us. Please let us know if we can assist with anything else. Many thanks Michaela- Internal Account Manager

Posted 6 months ago

“Very happy with the bucket i purchased from Rhinox . Ordered at 12 Thursday and delivered 11 Friday very fast very happy”

Helpful Report

Posted 6 months ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of products and the speed in which we deliver. If there is anything else you need please do let me know. Kind regards, Claire - Customer Service Manager

Posted 6 months ago

“Easy to order, good communications and quick delivery. Buckets are fine, have three of them and all have worked well without problems. Very robust. I’m happy.”

Helpful Report

Posted 7 months ago

Hi Philip, thank you for taking the time to leave us a review. As a repeat customer I am happy to hear that you are happy with the quality of products and customer service we provide. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Product as ordered and arrived the following day. Could not fault”

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Posted 7 months ago

Hi Mark, thank you for taking the time to leave us a review. I am pleased you were happy with the service provided and how fast in which we can deliver. If you need anything else at all, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Nice web page very easy to find what i wanted the quality is great and the service is fast all in all value speed quality well done”

Helpful Report

Posted 7 months ago

Hi Eddie, thank you for taking the time to leave us a review. I am pleased you found our website easy to navigate and were pleased with the service and product quality we offer. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Very quick polite and helpful service Very good prices too”

Helpful Report

Posted 7 months ago

Hi Jad, thank you for taking the time to leave us 5* review. I am delighted that you received good service and are pleased with our pricing. If you need anything else please let me know. Kind regards,

Posted 7 months ago

“I ordered tow safety pins and a pack of shims at lunchtime and they were delivered first thing the next morning. Thank you very much for a very quick and efficient service, it is very much appreciated”

Helpful Report

Posted 7 months ago

Hi Lawrence, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provide and how quick we can deliver. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews