Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.73

4.7 Rating 595 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 595 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service pushed me to order on the website”

Helpful Report

Posted 2 weeks ago

Hello, thank you for your review. I apologize that our customer service did not meet your expectations, as we pride ourselves on our customer service here at Rhinox. If a customer calls in we would always want them to feel satisfied with our service and we as a team look to take the orders there and then, I am so sorry that this wasn't the case for you and i would like to hear more about your experience with us. If you want to email me on claire.wilson@rhinox-group.com and i will look into this. Many thanks Claire - Customer Service Manager.

Posted 2 weeks ago

“prompt service and easy to navigate web - site”

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Posted 1 month ago

Dear John,Thank you so much for your 4-star rating of Rhinox Group Ltd! We truly appreciate your feedback and are glad to hear that you found our services helpful. We take pride in providing prompt service and maintaining an easy-to-navigate website for our valued customers like yourself. If you have any further suggestions or inquiries, please don't hesitate to reach out. Thank you again for your support! Best regards, David

Posted 1 month ago

“Great product and fast delivery”

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Posted 2 months ago

Thank you so much for your fantastic 4-star rating and review of Rhinox Group Ltd! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing great products and ensuring fast delivery, so your kind words about our service mean the world to us. Thank you for choosing Rhinox Group Ltd, and we look forward to continuing to serve you in the future! Regards David

Posted 1 month ago

“The product was as described and was delivered in a timley manor.”

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Posted 2 months ago

Thank you so much for taking the time to share your positive experience and for awarding Rhinox Group Ltd. with a stellar 4-star rating! We highly value your feedback and are delighted that our product met your expectations. We are thrilled to hear that our product was as described and delivered in a timely manner. Providing accurate descriptions and ensuring prompt delivery to our customers are top priorities for us. Your loyalty as a customer means the world to us, and we cannot thank you enough for your continued support. We are always here to provide you with excellent products and exceptional service. Once again, thank you for choosing Rhinox Group Ltd. We look forward to serving you again in the future. Warm regards, David

Posted 1 month ago

“Very good service fast delivery of rake riddle bucket which I am very pleased with wish I'd bought one sooner!”

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Posted 3 months ago

Thanks for the review, we have had good take up with rake riddle bucket a lot of happy customers.

Posted 3 months ago

“Yes happy with the goods and service”

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Posted 5 months ago

Glad you were pleased with the product and service

Posted 5 months ago

“So far so good...wait for delivery before the final analysis.”

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Posted 6 months ago

Thanks Alistair hope it turned up in time , any problems let me know.

Posted 6 months ago

“Very good prodoct”

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Posted 7 months ago

Hello Ervin, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 7 months ago

“Strong looking Bucket.”

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Posted 9 months ago

Hello, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and with us. We look forward to the next time we're able to serve you again. Have a wonderful day. Rene

Posted 9 months ago

“Great product was delivered next day as promised .”

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Posted 10 months ago

Hi Shaun, Thank you so much for taking the time to share your Rhinox experience. We take delight in knowing that our clients are pleased with their purchase. We can't wait to see you again! Rene

Posted 10 months ago

“Arrived a day late!”

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Posted 10 months ago

Hi David, We apologize for the certain delay, and we will make sure that this won't happen again. I hope to do business with you soon. Jay

Posted 10 months ago

“Bucket is great and came with extra pins too.. Communication could be better ...”

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Posted 10 months ago

Hi Andrew, We are overjoyed to learn that your time with us was wonderful. When we get the chance to help you again, we eagerly await it. Enjoy your fantastic day. Jay

Posted 10 months ago

“Good and quick service. Only disappointing thing was that the Delivery was much more than the website specified.”

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Posted 1 year ago

Hi Jonathan, Thanks for letting us know, we apologies for the little delay. we were not expecting for that too. We cant wait to have you back! Jay

Posted 1 year ago

“Office based customer service was excellent and the delivery itself was punctual and seamless. The only adverse criticism I have is that when attempting to track the consignment, the system would not accept the combination of post code and tracking number, hence the need to contact the office where I was dealt with courteously and efficiently.”

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Posted 1 year ago

“Item as Described, Item was made to order so took a few more days. but pleased with product”

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Posted 1 year ago

Hi Andy, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

Hi Robert, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We can’t wait to have you back! Jay

Posted 1 year ago

“1st class service and good equipment”

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Posted 1 year ago

Hi, Thanks so much for your feedback! We’re really glad you received your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Best Jay

Posted 1 year ago

“Fast to resolve any issues. Thank you”

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Posted 1 year ago

Thanks, we value feedback. Thank you for trusting Rhinox with your order, we treat every order as an only order. We look forward to helping you again soon. Regards, Terry.

Posted 1 year ago

“Got my quick change.Looks great .Maybeship in better heavier box because washers almost fell out of hole in bottom of box.from ruff handling.”

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Posted 1 year ago

“Simple to use web site. It would have been nice to know when to expect delivery.”

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Posted 2 years ago

Rhinox Group Ltd is rated 4.7 based on 595 reviews