Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery”

Helpful Report

Posted 3 months ago

Hi Mary, thank you for taking the time to leave us a review, i am pleased your goods arrived quickly and you were happy with what we provide. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“What a great company to deal with The bucket's are solid The delivery is very very quick The Staff are amazing 🙂🙂🙂”

Helpful Report

Posted 3 months ago

Hi Gavin, thank you for taking the time to leave us a review. I am pleased you had such a positive experience buying from us, we do pride ourselves on the service we provide, speed in which we deliver and the quality of the products, so it is great to hear you feel we did well on all of those. If there is anything else you need, please do get in touch! Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Excellent service. Prompt delivery.”

Helpful Report

Posted 3 months ago

Hi David, thank you for taking the time to leave us a review. we are always trying to improve our service so always like receiving feedback on the service we provide. I am pleased you feel you received excellent service and that you are also happy with the quality of the products. If there is anything else you need please do get in touch! Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Brilliant service no hassle arrived next working day couldn’t fault anything even came with a pack of haribo.”

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Posted 3 months ago

Hi Olly, thank you for taking the time to leave us a review, i am pleased you found buying from us hassle free and are happy in the speed in which we deliver. If you need anything else please do get in touch - enjoy the sweets! Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Good customer service and communication”

Helpful Report

Posted 3 months ago

Hi Erin, thank you for taking the time to leave us a review. I am pleased you had such a good experience with us, we pride ourselves on the service and quality of products so it is nice to hear our customer are happy with what we offer. If you need anything else please do get in touch. kind Regards Claire - Customer Service Manager

Posted 3 months ago

“Really nice staff , they go the extra mile to help and keep you informed even on small orders. Great engineering too, quality steel well made. Whats not to like? Prices are competitive!”

Helpful Report

Posted 3 months ago

Hi Rob, thanks for taking the time to leave such a lovely review, it is nice to hear you had such a positive experience with us and are happy with the service and quality we offer. If there is anything else you require, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Always good 👍”

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Posted 3 months ago

Hi Gray, thanks for taking the time to leave us a review. I am pleased you are always happy with the service and goods we provide. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Ordered and arrived next day good quality very happy”

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Posted 3 months ago

Hi Philip, thank you for taking the time to leave us a review. I am pleased you are happy with the service and quality we offer, if you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Great staff”

Helpful Report

Posted 3 months ago

Hi Robert, thanks for taking the time to leave us a review, i am pleased you were happy with the staff that dealt with your enquiry. If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“700mm deep Rhinox 75mm wide narrow digging bucket for u17 Kubota.... brought the narrow bucket finger to dig across a tarmac rd & through a hedge.... it worked perfectly & is a good tool to have!... it's a bit quicker to use & dose reduce the amount of soil that's coming out by half.... 63mm ducting goes in easily... the best thing about it was that traffic can still cross the road with no metal plates needed & then carry on working.... Wish I could of brought this 30yrs ago!...”

Helpful Report

Posted 3 months ago

Good morning, thank you for taking the time to leave us a review! We are so pleased to hear you are happy with the item you have purchased. If you require any other assistance, please don't hesitate to get in touch, we look forward to working with you again in the future. kindest regards, Michaela Internal account manager

Posted 3 months ago

“Excellent service from start to finish highly recommend”

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Posted 3 months ago

Hi Jan, thank you for taking the time to leave us a review. I am pleased you feel you received excellent service as we are always looking for ways we can improve our customer experience. If there is anything else you need, please don't hesitate to get in touch. Kind regards,

Posted 3 months ago

“Ordered midday online and arrived next day. Plenty of metal everywhere it needs it, you don’t look anywhere on the bucket and think it’s lacking strength. Unless you’re really abusing it and not using as intended, you won’t bend the tines, there’s plenty of bracing and they’re a good thickness. First job for it was to pull high areas off a garden and drag the material to low spots. Probably around 20t of soil raked up, moved and nicely levelled giving a good tilth for seeding, all with this bucket. Infinitely better than the grading bucket for the job. Was especially useful for dealing with a lot of rubble in the soil as it lifts the lumps out of the soil and a few shakes of the bucket separates them out. Will be useful for levelling gravel and stone upto 2” too. Should’ve got one years ago!”

Helpful Report

Posted 3 months ago

Hello, thank you for taking the time to leave a review. It is nice to hear the bucket is doing the jobs it should do and is strong and durable during the process. If there's anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Brilliant service, almost arrived before I'd ordered it 😀 👍. Good quality and fits a treat. Highly recommended”

Helpful Report

Posted 3 months ago

Hi Paul, thanks for taking the time to leave us a review, I am pleased to hear you had such a positive experience buying from us. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Very helpful”

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Posted 3 months ago

Hi Leo, thanks for taking the time to leave us a review. It is much appreciated after a couple of issues you faced with the order, i am glad we could resolve these for you. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Great customer service for any enquiries. I orders the buckets at 3.30pm and the pallet arrived at about 10am, now that’s what you call Next day delivery! I really appreciated the many videos Rhinox have put on their youtube channel as it greatly help with the selection of the ridler/rake bucket and the type of quick hitch model I chose. The videos on the easy way to attach the quick hitch and shim it was useful and the easy way on how to remove a buckets bearings & put in the new ones was great. Attached to the pallet strap was a hard envelope with a pack of Haribo sweets inside, a nice touch, much appreciated by my son & myself,”

Helpful Report

Posted 4 months ago

Hi Stephen, thank you for taking the time to leave us a review we are always looking for ways to improve our service. Thank you for the lovely comments regarding our videos we do try and put the customer first when making these to ensure we answer any questions the customer may have. I am glad you enjoyed the sweets, just a small gesture of thanks to our customers. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Great service you can rely on, competitive prices, next day delivery, and they have always had the digger attachments/parts I needed in stock. I can't fault Rhinox”

Helpful Report

Posted 4 months ago

Hi Gordon, thank you for taking the time to leave us a review. I am pleased that as a returning customer customer you eel our service/products and prices are competitive. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Absolutely fantastic good quality product, the girls I spoke to answered any queries I had. You are a very professional company. I'm only a small operator with 1 small machine and when I require any other buckets you will be the first company I will contact. Thanks very much David Loades”

Helpful Report

Posted 4 months ago

Hi David, thank you for taking the time to leave us a review. It is always nice to get feedback from our customers as we are always looking for ways we can improve our service and it is equally as nice to hear you are happy with the quality of the products we provide. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“Extremely quick delivery which was important, many thanks.”

Helpful Report

Posted 4 months ago

Hi Ian, thanks for taking the time to leave us a review. I am pleased the items ordered were delivered in a timely manner and that you were happy with the service provided. If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“All delivered on time. Like the bucket. Thank you.”

Helpful Report

Posted 4 months ago

Hello Anonymous, thank you for taking the time to leave us a review. I am please your goods were delivered on time and you are happy with the quality of the bucket. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“Great service Very helpful over the phone Nice quality buckets A++ all the way 👍”

Helpful Report

Posted 4 months ago

Hi Peter, thank you so much for taking the time to leave us a 5 star review. It is always nice to hear you were pleased with the service we offer as we are always trying to improve the customer experience and pride ourselves on the quality of the products we provide. If there is anything else you need please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews