Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to action queries raised”

Helpful Report

Posted 11 hours ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you feel we act quickly on any issues raised, we always try and put the customer at the heart of everything we do so it is nice to read you feel we resolve queries well. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 9 hours ago

“Great product great communication Great delivery thanks”

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Posted 3 days ago

Hi Anonymous, thank you for taking the time to leave us a review, I am please you are happy with the speed in which we deliver our products and the customer service we provide our customers. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 day ago

“Great products fantastic quality and very good service very good and helpful to deal with and I think the best buckets on the market.”

Helpful Report

Posted 3 days ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the products we provide and the customer service we offer our customers. If you need anything else please don't hesitate to get in touch with us. Kind regards, Claire - Customer Service Manager

Posted 1 day ago

“I was very happy with the help i received I Was call, after leaving a watts app message Being unable to find the part i wonted The lady find it and arrange shipment Many thanks Justin”

Helpful Report

Posted 1 week ago

Hi Justin, thank you for taking the time to leave us a review. It is nice to hear you are happy with the customer service we provided, we always strive to put the customer first so it is nice to receive the positive feedback. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Great 👍 job Rhinox, Thank you from Corfu Greece 🇬🇷”

Helpful Report

Posted 1 week ago

Hi Alexandros, thank you for taking the time to leave us a review, i am pleased you are happy with the products and service we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Excellent service. Would highly recommend”

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Posted 1 week ago

Hi James, Thank you for taking the time to leave us a review. We are pleased to hear you had a great experience using us and we look forward to assisting you again in the future. kind regards, Michaela- Internal accounts manager

Posted 1 week ago

“I ordered first time with this company, a bucket for our digger. Delivered 2 days later ! Great firm top notch 👍”

Helpful Report

Posted 1 week ago

Hi Martin, thank you for the taking the time to leave us a review. I am pleased you are happy with the products and delivery. if you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Hope product is better than delivery service”

Helpful Report

Posted 1 week ago

Hi Allan, I'm sorry you felt the delivery was not what you expected, we have spoken with our 3rd party courier on this to help improve the service going forward. Due to the time of year there has been a lot of freight going through their system which has caused some delays. We hope the bucket does live up to expectations and we hope the courier service won't put you off using us again. If we can assist with anything else, please do get in touch and we will be happy to help! Kindest regards, Michaela Internal Accounts Manager

Posted 1 week ago

“Very pleased with it”

Helpful Report

Posted 2 weeks ago

Hi Dean, thank you for taking the time to leave us a review. I am pleased you are happy with the product you purchased, if you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“I ordered a grading beam which took about 2 months to come which turned into a grading bucket which is completely different, and it doesn't even fit my machine.”

Helpful Report

Posted 2 weeks ago

Hi Anonymous, thanks for taking the time to leave us a review. Our customer service team have reached out to you to rectify this asap for you, please accept our apologies on this. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“I was unable to remove the bucket from the quick hitch,I explained the problem to customer service and they sent me a replacement straight away”

Helpful Report

Posted 2 weeks ago

Hi John, thank you for the review, i am happy we could rectify the problem straight away for you and get a new hitch to you, we understand machine down time can be costly and always strive to resolve problems straight away. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Fantastic customer service! We ordered a new 1m grading bucket for our Kubota U17-3 and there was an issue with the alignment an attaching it to our Rhinox quick hitch, one phone call and a brand new one was on its way to us with the faulty one being collected at the same time! Problems can happen to any of us at any time but when the problem was dealt with as efficiently as this we can’t complain. We use Rhinox quick hitches and buckets on both our excavators and will continue to use them in the future”

Helpful Report

Posted 2 weeks ago

Hi Matt, thank you for taking the time to leave us a review. i am pleased you are happy with the service we provide as we try and put the customer at the heart of everything we do. I am glad we could resolve the issue quickly and that you would continue to use us in future. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Can't fault the team at Rhinox and their products. They offer a great service and competitive pricing and great products.”

Helpful Report

Posted 3 weeks ago

Hi Laura, thanks for taking the time to leave us a review. I am pleased you are happy with the service, price and products we provide, We always strive to put the customer at the heart of everything we do and pride ourselves on the service we provide. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“The best one all the time”

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Posted 3 weeks ago

Good Morning Titi, thank you for taking the time to leave us a review, I am pleased to hear you are happy with the quality of the products we provide. If you need anything else, please let do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Very good product and excellent service”

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Posted 3 weeks ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide and the quality of our products. If you need anything else please don't hesitate to get in touch. Kind regards, Claire -Customer Service Manager

Posted 3 weeks ago

“Hi, It was refreshing to speak to a company who actually know what they are talking about, your staff were very curtious. The product was first class, the dipper gap was square and the size constant 3mm which luckily was the size of available shims which resulted in no side ways movement. Thank you Jill”

Helpful Report

Posted 4 weeks ago

Hi Jillian, thank you for taking the time to leave us a review. I am pleased you are happy with the service and products we provide, as we strive to give good service and are constantly updating our skills and knowledge to offer the customers the best service we can. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Excellent service and immediate delivery. Would recommend or use again.”

Helpful Report

Posted 4 weeks ago

Hi Karen, thanks for taking the time to leave us a review. I am pleased you are happy with the service we provide and speed in which we deliver, we always strive for every customer to receive great service so it is always nice to receive reviews like this. If you need anything else please let me know. Kind regards, Claire- Customer Service Manager

Posted 4 weeks ago

“Easy to order product specs are clear. Delivery was fast. Instead of next working day the delivery arrived on a Saturday at 7.38am by FedEx. Product seems good quality. Only used once briefly so far.”

Helpful Report

Posted 4 weeks ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you are happy with the products ordered and the speed in which we deliver. we like our customers to have an easy ordering process with us so it is nice to hear that you found the ordering process easy. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Very good to deal with item arrived in less than 24hr. The item is very well made and more heavy duty than it showed on the picture also very well packaged. Will definitely deal with this firm again”

Helpful Report

Posted 4 weeks ago

Hi Brian, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of the products received, we pride ourselves on the quality and strength of the buckets. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Dry good quality and very quick delivery”

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Posted 1 month ago

Hi Bogdan, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of our products and the speed in which we can deliver. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews