Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 1,109 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 16th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great product, I purchased a 24” bucket for a Kubota KX085. Will be back soon for a 12” trenching bucket. Thanks team Rhinox”

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Posted 1 month ago

Hello, thank you for taking the time to leave us such a lovely review. I am please you are happy with the customer service we offer and the quality of the products we provide as we always try to give every customer a great experience with us. I am pleased to hear you will be ordering from us again so please do get in touch when you are ready to proceed. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very pleased with the new bucket Quick delivery Delivery drive was very helpful unloading the item on to my trailer , because the lorry couldn’t reach my property.”

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Posted 1 month ago

Hi Gary, thank you for taking the time to leave such a nice review. I am pleased you are happy with our service and the speed in which we deliver, i will be sure to pass your good feedback on to our courier as well. If you need anything else please get in touch. Kind regards, Claire -Customer Service Manager

Posted 1 month ago

“Very responsive and great delivery service”

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Posted 1 month ago

Hi Paddy, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we can deliver and how responsive our team is, we always try to be rapid in our responses to all customers and give the best service we can. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Everything went well,excellent delivery, quality product”

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Posted 1 month ago

Hi Stella, thank you for taking the time to leave us a review, I am pleased you are happy with the product and service we provide, we like to make buying from us stress free and straight forward so it is nice to receive reviews where this has happened. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very efficient everything worked as promised”

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Posted 1 month ago

Hi William, thank you for taking the time to leave us a review. I am pleased you are happy with the products and service we provide, if you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great customer service, rang back within 5 minutes to confirm stock availability. Product quality is really good and delivery was fast.”

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Posted 1 month ago

Hi Matt, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the quality of the product and the speed in which we deliver. It is also nice to hear you received good customer service, we always try to give every customer an excellent experience with us so it is nice to know your expectations were met. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Rake riddle bucket ordered delivery excellent fitted perfectly and works well. Very happy.”

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Posted 1 month ago

Hello Anonymous, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the quality of the product and it fits well, we offer a machine fitment guarantee on all our products. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Freindly helpful staff, bucket delivered on time and really pleased with the quality of build.”

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Posted 1 month ago

Hi Stephen, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of our products and the speed in which we can deliver. We always strive to give every customer a great experience with us, from ordering to delivery and I am pleased we did this for you. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Better communication in sales would have helped us receive our bucket so much sooner When I order it was next day then I had a call to say out of stock and a twenty day wait. I chased after eighteen days to be told they had one sitting in the warehouse.”

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Posted 1 month ago

Hi Jennifer, thank you for taking the time to leave us a review. I am sorry that you feel our communication wasn't good enough as we always try to give every customer a great experience with us and always try to inform our customers when something changes. At the time the order was placed it was on a 20 day lead time, our manufacturing was extremely busy and this was the best lead time we could offer at the time, from the order being placed we had some more arrive in stock which we sent out to you but this was later than it should have been. I apologise for the delay and will certainly take your feedback on board for further improvements to be made in our team, I hope it doesn't put you off using us again as i know we can do better. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“I find the steel very poor quality wears really quick”

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Posted 1 month ago

Hi Gareth, thank you for taking the time to leave us a review. I am sorry you feel that was about our products, if you have any issues or concerns with our products then please email our customer service team on sales@rhinox-group.com with images of the issues and we can look in to this further. Kind Regards, Claire - Customer Service Manager

Posted 1 month ago

“From start to finish RHINOX delivers. The quality on the bucket is brilliant and will keep going there for everything”

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Posted 2 months ago

Good morning, thank you for taking the time to leave us a review. I am pleased you are happy with everything we offer as we always try to deliver the best customer service we can with top quality products. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent products and service, I will definitely be using them a gain 👍”

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Posted 2 months ago

Good morning Turner Hire, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of products and the service we provide. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent service from start to delivery and the wee coodie bag that came with my grading bucket was the icing on the cake. Big thank you.”

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Posted 2 months ago

Hi Alan, thank you for taking the time to leave us a review, i am pleased you are happy with the full service we provide form order point to delivery. We always try and offer the best customer experience so it nice to receive reviews in which we have done that. Enjoy the sweets. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Rate your product? What the product that didn't arrive.... yeah great... due today 8:10-12:10, then by 18:00, then by end of trade.... now torrow by 18:00.... now it's costing me the days work planned, unless it arrives early on the day, due to person availability it will put things back 3 day and cost 3 people's wages on the next job.... no a voucher off next purchase will not help!!!!”

Helpful Report

Posted 2 months ago

Hi Steve, Thank you for the email. I am very sorry the bucket has not arrived on time, I can see it left us on time and was put on a next day delivery for you unfortunately on the FedEx tracking it says they were local delivery restrictions. We have contacted Fedex who have advised this will be delivered today, the delivery time frame on the confirmation email sent was 1-2 days which is what we advise for parcels. If Fedex have restrictions then they are out of our control. We have refunded the delivery charges for you and this should be delivered today. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent service thank you 😊”

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Posted 2 months ago

Hi Robert, thank you for the lovely review! We are so pleased you had a great customer experience purchasing from us and we look forward to assisting you again in the future. many thanks Michaela Internal Accounts

Posted 2 months ago

“Service is terrible. We have ordered from Rhinox a few times now and the products always take longer to arrive than they say. We have currently been waiting many weeks for an order.”

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Posted 2 months ago

Hello, I am sorry there has been a delay with your order with us, please can you call our office on 01430 259259 or email our customer service team on Sales@rhinox-group.com with your name and order number, so we can look into this for you. kind regards, Michaela Internal Accounts

Posted 2 months ago

“Great product, strong and well built. A few issues with delivery but their team corresponded well and resolved this straight away. Will definitely deal with them in the future. Well Done Rhinox 10/10”

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Posted 2 months ago

Hi Steven, thank you for taking the time to leave us a review. We are sorry again for the delivery issues and we are glad the quick resolution was appreciated. We look forward to assisting you again in the future for any future purchases. Kind regards, Michaela Internal Accounts

Posted 2 months ago

“Second digger bucket I’ve bought fits perfectly comes with pins . Very easy purchase and speedy no fuss delivery. Thank you”

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Posted 2 months ago

Hi Martin, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us again, and we look forward to assisting you with future projects. Many thanks Michaela Internal Accounts

Posted 2 months ago

“great service”

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Posted 2 months ago

Hi Alex, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us, and we look forward to assisting you again soon. many thanks Michaela Internal Accounts

Posted 2 months ago

“Ordered a riddle bucket 3cx very happy Excellent service”

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Posted 3 months ago

Hi Mark, thank you for taking the time to leave us a review. :) We are pleased you had such an excellent service and experience with us and we look forward to assisting you again in the future. Kind regards, Michaela- Internal Accounts

Posted 2 months ago

Rhinox Group Ltd is rated 4.7 based on 1,109 reviews