Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 836 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 13th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, knowledgeable and accurate. Excellent communications throughout sales process; time to manufacture and delivery”

Helpful Report

Posted 1 month ago

Hi Dan, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service, communication and delivery times that we provide. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Perfect, very fast and efficient delivery services.”

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Posted 1 month ago

Hi Edward, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver. If you need anything else at all, please do get in touch. Kind regards, Claire -Customer Service Manager

Posted 1 month ago

“Needed a 6" bucket for my JCB and this Rhinox bucket is perfect. Very well made, top quality material and design. Also supplied with free pins. I viewed cheaper competitors' buckets but I'm glad I chose this one.”

Helpful Report

Posted 1 month ago

Hi John, thank you for taking the time to leave us a review. I am pleased you are happy with quality and price of our items as we do pride ourselves on this. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great quality product reasonable price and came next day as stated I have used Rhinox before and will continue to do so.”

Helpful Report

Posted 1 month ago

Hi Matt, thank you for taking the time to leave us a review and thank you for your continued business. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Spring quick hitch rod was very expensive”

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Posted 1 month ago

Hi Tony, thank you for taking the time to leave us a review. I am sorry if you found our pricing expensive, we do research in the market and price accordingly within the market. Sorry on this occasion you found us too expensive, i hope this doesn't put you off ordering from us in the future. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Spoke to Sales for some techincial advice and they emailed me the link to go ahead and place the order. Once ordered, received confirmation and the digger bucket was delivered the next day. Excellent, speedy service.”

Helpful Report

Posted 1 month ago

Hi Karen, thank you for taking the time to leave us a review. I am delighted you found our technical advice, service and speed excellent. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“always great products and well made delivery is 2nd to none 100% reliable no waiting about for delivery of items wouldnt bother with anyone else with such great service”

Helpful Report

Posted 1 month ago

Hi Andrew, thank you taking the time to leave us a review. We are happy you had such a great experience with us, and we look forward to helping you again in the future. many thanks Michaela- internal account manager

Posted 1 month ago

“Excellent service as always will keep buying from you”

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Posted 1 month ago

Hi Mark, thanks for taking the time to leave us a review. We are pleased to hear you have had another positive experience buying from us. We look forward to assisting you again soon. many thanks Michaela- internal account manager

Posted 1 month ago

“Excellent service and product ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

Thanks Richard for the great review! We are so glad you had such a positive experience with us, and we look forward to assisting you in the future. many thanks Michaela- internal account manager

Posted 1 month ago

“A very friendly and helpfull service and the quality of the attachment i purchased is excelllent”

Helpful Report

Posted 1 month ago

Hi Gavin, thank you for the wonderful review. We are so pleased you are happy with your bucket. If you require anything else, please let us know. We look forward to assisting you again in the future. many thanks Michaela- Internal account manager

Posted 1 month ago

“Fantastic service, next day delivery to north of Scotland. Bucket is excellent quality, and fit is perfect. Highly recommend this company.”

Helpful Report

Posted 1 month ago

Hi Angus, thank you for taking the time to leave us a 5* review. I am delighted to hear you are happy with the service, quality and speed in which we deliver. If there is anything else you need please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“First time using Rhinox as I have always gone to another manufacturer for buckets attachments etc due to ease of having an account. I had a 10day lead time for the bucket require from the other company so gave rhinox a go .. couldn’t be happier ordered on line and was at my door under 24hrs .. rhinox all the way from now on for me ..”

Helpful Report

Posted 1 month ago

Hi CJ, Thank you for taking the time to leave us 5* review. I am delighted that on your first order we exceeded your expectations. We also offer credit accounts should this be of interest to you. If you need anything else please don't hesitate to get in touch. Kind regards,

Posted 1 month ago

“Oder placed and paid for at end of financial year and yet invoice is still dated 10th April !!”

Helpful Report

Posted 1 month ago

Hi David, thanks for taking the time to leave us a review. Unfortunate how our system works, is that the invoice is generated when the goods depart us, as this was made to order the invoice date is the date it left us. Our system doesn't let us change or over ride dates so unfortunately cannot amend this. I hope this doesn't put you off ordering from us in the future. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“great thanks”

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Posted 1 month ago

Hi Adrian, thank you for taking the time to leave us a 5* review, i am pleased you are happy with your purchase. If you need anything else please let us know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Really good product, prompt delivery service would definitely use them again.”

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Posted 1 month ago

Hi Diana, thank you for taking the time to leave us a 5* review. I am pleased you would use us again and feel you received good service and great products. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent delivery and product”

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Posted 1 month ago

Hi Mark, thank you for the 5* review, i am please you were happy with our delivery speeds and the quality of our products. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Easy to purchase, difficult delivery!! Poor communication from delivery company led to 3 day delivery not 1. Exceptional customer service by Rhinox and promptly resolved with reimbursement of next day shipping fee.”

Helpful Report

Posted 1 month ago

Hello, thank you for taking the time to leave us 5* review. I can only apologise for the delivery issues, our parcel courier hasn't been the best of late and can only apologise. I am glad our team rectified this for you quickly and that you are happy with the resolution offered. I do hope this doesn't put you off buying from us in the future. Kind regards, Claire - Customer Service Managaer

Posted 1 month ago

“Fantastic service, quality new bucket”

Helpful Report

Posted 1 month ago

Hi Stuart, thanks for taking the time to leave us a 5* review. I am pleased you are happy with the service and quality of the bucket we provide. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great product and great service”

Helpful Report

Posted 1 month ago

Hi David, thank you for taking the time to leave us a review. We pride ourselves on our customer service and the quality of our products so i am pleased you had such a positive experience with us. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Still awaiting them to sort my buccket.”

Helpful Report

Posted 1 month ago

Hi Russell, we did email you on the 23/3/25 asking for a video of where it has been fitted, so we can forward on to our engineer but as of yet we have not received this from you? If you can reply back to us we can get our engineer to get in touch with you today about it? kind regards Michaela- Internal Account Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 836 reviews