Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 983 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 13th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered at 3pm delivered next morning. Excellent service”

Helpful Report

Posted 1 month ago

Hi Garry, thank you for taking the time to leave us a review, I am please you are happy with the service we provide and the speed we deliver, we know how important it is to have the buckets as quickly as possible with little down time so i am pleased we could deliver this for you. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Many thanks for the bucket,excellent quality 👌 And loved the goodies supplied,yum yum 😁”

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Posted 1 month ago

Hi Brian, thank you for taking the time to leave us a review, I am pleased you are happy with the quality of the product you ordered and I am glad you enjoyed the sweets, We always like to add little extra's on our orders for our customers to enjoy. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great service, fast delivery.”

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Posted 1 month ago

Hi Anonymous, thank you for taking the time to leave us a review. It is nice to hear you received great service and the items were delivered quickly as we do pride ourselves on the speed in which we deliver and customer service we provide. If you have any other requirements please get in touch. Kind Regards, Claire - Customer Service Manager

Posted 1 month ago

“Great service very helpful”

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Posted 1 month ago

Hi John, thank you for taking the time to leave us a review, I am pleased you feel you received great service form us, we do pride our selves on our customer service and put the customer at the heart of everything we do, so it's nice to hear you feel we delivered. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“I thought it was a really good price for a 9inch bucket blade and the delivery was really quite quick too.”

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Posted 1 month ago

Hi Darren, thank you for taking the time to leave us a review, I am pleased you are happy with the price of our products and the speed in which we deliver them. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“The young girl I spoke to Michelle was very helpful and very accommodating. If I rang up to buy more stuff I would ask to speak to the same young lady.”

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Posted 1 month ago

Hello Anonymous, thank you for taking the time to leave us a review, i am pleased you were happy with the customer we provide as we always strive to put the customer at the heart of everything we do. If you need anything please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Delivered when they said very please driver nice and polite”

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Posted 1 month ago

Hi Julie, thanks for taking the time to leave us a review, i am pleased you are happy with the service we provide as we do strive to deliver great service to every customer. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Top class 👍”

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Posted 1 month ago

Hi Colin, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provide and products we sell. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“When I receive the bucket, two of the prongs were bent and some rust, but the service was good, thank you”

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Posted 1 month ago

Hi Mark, thank you for taking the time to leave us a review, i am sorry if the bucket arrived to you damaged, we will get in touch to discuss this further with you to resolve the issue. If you need anything else please do get in touch. Kind regards Claire - Customer Service Manager

Posted 1 month ago

“Item arrives in 2 days so I am very pleased with that response to my order. I cannot rate the product as yet as I am busy buidling an ark!”

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Posted 1 month ago

“Great company to deal with, straight forward ordering , good web site that works. A pleasure to talk to and do what they say! Oh and great products too!”

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Posted 2 months ago

Hi Robert, thank you for taking the time to leave us a review, I am pleased you are happy with the products provided and the service we provided, if you need anything else please do get in touch. Kind regards, Claire-Customer Service Manager

Posted 2 months ago

“Very quick service and quality item great customer service”

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Posted 2 months ago

Hi Gary, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us and we look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 2 months ago

“Rhinox was absolutely spot on and the product is quality will definitely by from them again, but only problem was haulage was poor very hard work”

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Posted 2 months ago

Hi Edward, thank you for taking the time to leave us a review, We are sorry to hear that the third party courier service was an issue for you, if there is anything we can help with on this please let us know. We look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 2 months ago

“To quote the website directly; “ Supplied complete with the necessary hydraulics to fit straight onto your mini digger.” However my tilt bucket arrived with 3/4 inch couplers and my machine had 1/2 inch. This means I’ve got to modify the hoses and buy more couplers. I think if you pick the model of your excavator it should come ready to use. Not me faff around modifying it. Customer service were very helpful in fairness but doesn’t change I have to sort this now before using my attachment.”

Helpful Report

Posted 2 months ago

Hi Benjamin, thank you for taking the time to leave us a quote. We are sorry for the fitment issues you have had with the bucket and have fed this back to our team to review and look at how best we can resolve this going forward. We hope we can assist you again in the future. kind regards, Michaela- Internal Accounts

Posted 2 months ago

“very satisfied with pruduct and service”

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Posted 2 months ago

Hi Norris, thanks for taking the time to leave us a review. I am pleased you are happy with service and products we provide. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Quick to action queries raised”

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Posted 2 months ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you feel we act quickly on any issues raised, we always try and put the customer at the heart of everything we do so it is nice to read you feel we resolve queries well. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great product great communication Great delivery thanks”

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Posted 2 months ago

Hi Anonymous, thank you for taking the time to leave us a review, I am please you are happy with the speed in which we deliver our products and the customer service we provide our customers. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great products fantastic quality and very good service very good and helpful to deal with and I think the best buckets on the market.”

Helpful Report

Posted 2 months ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the products we provide and the customer service we offer our customers. If you need anything else please don't hesitate to get in touch with us. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“I was very happy with the help i received I Was call, after leaving a watts app message Being unable to find the part i wonted The lady find it and arrange shipment Many thanks Justin”

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Posted 2 months ago

Hi Justin, thank you for taking the time to leave us a review. It is nice to hear you are happy with the customer service we provided, we always strive to put the customer first so it is nice to receive the positive feedback. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great 👍 job Rhinox, Thank you from Corfu Greece 🇬🇷”

Helpful Report

Posted 2 months ago

Hi Alexandros, thank you for taking the time to leave us a review, i am pleased you are happy with the products and service we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

Rhinox Group Ltd is rated 4.8 based on 983 reviews