Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 1,109 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 16th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for a 600mm toothed bucket. The customer service was fantastic also.”

Helpful Report

Posted 8 months ago

Hi Pat, thank you for taking the time to leave us a review. I am pleased you are happy with the prices we charge for our products and that you were happy with the customer service provided. We always strive to put the customer at the heart of everything we do, so I am delighted you are happy with what we provide. If you need anything else, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Simple straightforward ordering.”

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Posted 8 months ago

Hello High bridge Civils, thank you for taking the time to leave us a review, I am pleased you found ordering straight forward as we like to make things easy for our customers. If you need anything else please do get in touch. Kind regards, Claire Customer Service Manager

Posted 8 months ago

“Supper fast delivery. Thanks”

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Posted 8 months ago

Hi Clifford, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver, if you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Poor welding on grading beam .also was told its made to order looks like this product had been stored a long time”

Helpful Report

Posted 8 months ago

Hi Brian, thank you for taking the time to leave us a review. I am sorry that you feel the welding and standard of the product aren't up to standard. I have tried to call you and also sent an email over hoping to rectify this for you asap. Please can you send me some pictures and we can review them asap for you. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Good website and helpful staff, purchased a ripper tooth and used it on hard rocky ground for two days and is very effective attachment”

Helpful Report

Posted 8 months ago

Hi Stephen, thank you for taking the time to leave us a review. I am pleased you are happy with the product, we do pride ourselves on the quality and durability of the products. If you need anything else please do get in touch and thank you for your custom. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Excellent product and a great price.”

Helpful Report

Posted 8 months ago

Good morning, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the product and prices we offer. If you need any other attachments you require, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Ordered at 3pm delivered next morning. Excellent service”

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Posted 8 months ago

Hi Garry, thank you for taking the time to leave us a review, I am please you are happy with the service we provide and the speed we deliver, we know how important it is to have the buckets as quickly as possible with little down time so i am pleased we could deliver this for you. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Many thanks for the bucket,excellent quality 👌 And loved the goodies supplied,yum yum 😁”

Helpful Report

Posted 8 months ago

Hi Brian, thank you for taking the time to leave us a review, I am pleased you are happy with the quality of the product you ordered and I am glad you enjoyed the sweets, We always like to add little extra's on our orders for our customers to enjoy. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Great service, fast delivery.”

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Posted 8 months ago

Hi Anonymous, thank you for taking the time to leave us a review. It is nice to hear you received great service and the items were delivered quickly as we do pride ourselves on the speed in which we deliver and customer service we provide. If you have any other requirements please get in touch. Kind Regards, Claire - Customer Service Manager

Posted 8 months ago

“Great service very helpful”

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Posted 8 months ago

Hi John, thank you for taking the time to leave us a review, I am pleased you feel you received great service form us, we do pride our selves on our customer service and put the customer at the heart of everything we do, so it's nice to hear you feel we delivered. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“I thought it was a really good price for a 9inch bucket blade and the delivery was really quite quick too.”

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Posted 9 months ago

Hi Darren, thank you for taking the time to leave us a review, I am pleased you are happy with the price of our products and the speed in which we deliver them. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 9 months ago

“The young girl I spoke to Michelle was very helpful and very accommodating. If I rang up to buy more stuff I would ask to speak to the same young lady.”

Helpful Report

Posted 9 months ago

Hello Anonymous, thank you for taking the time to leave us a review, i am pleased you were happy with the customer we provide as we always strive to put the customer at the heart of everything we do. If you need anything please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 9 months ago

“Delivered when they said very please driver nice and polite”

Helpful Report

Posted 9 months ago

Hi Julie, thanks for taking the time to leave us a review, i am pleased you are happy with the service we provide as we do strive to deliver great service to every customer. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 9 months ago

“Top class 👍”

Helpful Report

Posted 9 months ago

Hi Colin, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provide and products we sell. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 9 months ago

“When I receive the bucket, two of the prongs were bent and some rust, but the service was good, thank you”

Helpful Report

Posted 9 months ago

Hi Mark, thank you for taking the time to leave us a review, i am sorry if the bucket arrived to you damaged, we will get in touch to discuss this further with you to resolve the issue. If you need anything else please do get in touch. Kind regards Claire - Customer Service Manager

Posted 9 months ago

“Item arrives in 2 days so I am very pleased with that response to my order. I cannot rate the product as yet as I am busy buidling an ark!”

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Posted 9 months ago

“Great company to deal with, straight forward ordering , good web site that works. A pleasure to talk to and do what they say! Oh and great products too!”

Helpful Report

Posted 9 months ago

Hi Robert, thank you for taking the time to leave us a review, I am pleased you are happy with the products provided and the service we provided, if you need anything else please do get in touch. Kind regards, Claire-Customer Service Manager

Posted 9 months ago

“Very quick service and quality item great customer service”

Helpful Report

Posted 9 months ago

Hi Gary, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us and we look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 9 months ago

“Rhinox was absolutely spot on and the product is quality will definitely by from them again, but only problem was haulage was poor very hard work”

Helpful Report

Posted 9 months ago

Hi Edward, thank you for taking the time to leave us a review, We are sorry to hear that the third party courier service was an issue for you, if there is anything we can help with on this please let us know. We look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 9 months ago

“To quote the website directly; “ Supplied complete with the necessary hydraulics to fit straight onto your mini digger.” However my tilt bucket arrived with 3/4 inch couplers and my machine had 1/2 inch. This means I’ve got to modify the hoses and buy more couplers. I think if you pick the model of your excavator it should come ready to use. Not me faff around modifying it. Customer service were very helpful in fairness but doesn’t change I have to sort this now before using my attachment.”

Helpful Report

Posted 9 months ago

Hi Benjamin, thank you for taking the time to leave us a quote. We are sorry for the fitment issues you have had with the bucket and have fed this back to our team to review and look at how best we can resolve this going forward. We hope we can assist you again in the future. kind regards, Michaela- Internal Accounts

Posted 9 months ago

Rhinox Group Ltd is rated 4.7 based on 1,109 reviews