Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 months ago

Thanks Richard for the great review! We are so glad you had such a positive experience with us, and we look forward to assisting you in the future. many thanks Michaela- internal account manager

Posted 7 months ago

“A very friendly and helpfull service and the quality of the attachment i purchased is excelllent”

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Posted 7 months ago

Hi Gavin, thank you for the wonderful review. We are so pleased you are happy with your bucket. If you require anything else, please let us know. We look forward to assisting you again in the future. many thanks Michaela- Internal account manager

Posted 7 months ago

“Fantastic service, next day delivery to north of Scotland. Bucket is excellent quality, and fit is perfect. Highly recommend this company.”

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Posted 7 months ago

Hi Angus, thank you for taking the time to leave us a 5* review. I am delighted to hear you are happy with the service, quality and speed in which we deliver. If there is anything else you need please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“First time using Rhinox as I have always gone to another manufacturer for buckets attachments etc due to ease of having an account. I had a 10day lead time for the bucket require from the other company so gave rhinox a go .. couldn’t be happier ordered on line and was at my door under 24hrs .. rhinox all the way from now on for me ..”

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Posted 8 months ago

Hi CJ, Thank you for taking the time to leave us 5* review. I am delighted that on your first order we exceeded your expectations. We also offer credit accounts should this be of interest to you. If you need anything else please don't hesitate to get in touch. Kind regards,

Posted 8 months ago

“Oder placed and paid for at end of financial year and yet invoice is still dated 10th April !!”

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Posted 8 months ago

Hi David, thanks for taking the time to leave us a review. Unfortunate how our system works, is that the invoice is generated when the goods depart us, as this was made to order the invoice date is the date it left us. Our system doesn't let us change or over ride dates so unfortunately cannot amend this. I hope this doesn't put you off ordering from us in the future. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“great thanks”

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Posted 8 months ago

Hi Adrian, thank you for taking the time to leave us a 5* review, i am pleased you are happy with your purchase. If you need anything else please let us know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Really good product, prompt delivery service would definitely use them again.”

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Posted 8 months ago

Hi Diana, thank you for taking the time to leave us a 5* review. I am pleased you would use us again and feel you received good service and great products. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Excellent delivery and product”

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Posted 8 months ago

Hi Mark, thank you for the 5* review, i am please you were happy with our delivery speeds and the quality of our products. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Easy to purchase, difficult delivery!! Poor communication from delivery company led to 3 day delivery not 1. Exceptional customer service by Rhinox and promptly resolved with reimbursement of next day shipping fee.”

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Posted 8 months ago

Hello, thank you for taking the time to leave us 5* review. I can only apologise for the delivery issues, our parcel courier hasn't been the best of late and can only apologise. I am glad our team rectified this for you quickly and that you are happy with the resolution offered. I do hope this doesn't put you off buying from us in the future. Kind regards, Claire - Customer Service Managaer

Posted 8 months ago

“Fantastic service, quality new bucket”

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Posted 8 months ago

Hi Stuart, thanks for taking the time to leave us a 5* review. I am pleased you are happy with the service and quality of the bucket we provide. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Great product and great service”

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Posted 8 months ago

Hi David, thank you for taking the time to leave us a review. We pride ourselves on our customer service and the quality of our products so i am pleased you had such a positive experience with us. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Still awaiting them to sort my buccket.”

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Posted 8 months ago

Hi Russell, we did email you on the 23/3/25 asking for a video of where it has been fitted, so we can forward on to our engineer but as of yet we have not received this from you? If you can reply back to us we can get our engineer to get in touch with you today about it? kind regards Michaela- Internal Account Manager

Posted 8 months ago

“Great Bucket, easy to buy online, great quality”

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Posted 8 months ago

Hi Richard, thank you for taking the time to leave us a review. I am please you found the website easy to use and are pleased with the quality of products we offer. If you need anything else at all, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Needed a toothed bucket. Best offer found was Rhinox. Ordered in the afternoon, arrived 9.00am the following morning. Thanks”

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Posted 8 months ago

Hi Jim, thank you for taking the time to leave us a review. We pride ourselves on the quality of products, service we offer and speed in which we delivery so i am delighted to hear you had such a good experience with us. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Good Quilty Buckets, at competitive price, with the free pins.”

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Posted 8 months ago

Good morning Andrew, thank you for taking the time to leave us a review. I am pleased you are happy with the quality and price of our goods. If you need anything else please do come back to us. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Ordered on line and bucket was delivered next morning excellent service and real good price”

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Posted 8 months ago

Hi Neil, thank you for taking the time to leave us a review. I am pleased our delivery was quick and that you received excellent service, we always try and delivery excellent service to every customer every time. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Great product. Easy ordering on line and payment. Quick delivery time”

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Posted 8 months ago

Hello Philip, thank you for taking the time to leave us a review. I am pleased you found ordering from us quick and easy and that your goods were delivered in good time. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Great service, will be using them again 👌👍🏻”

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Posted 8 months ago

Good morning, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provided. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

“Very happy with my ditching bucket, no compromise on steel thickness.”

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Posted 8 months ago

Hi Charlie, thank you for taking the time to leave us a review! We are pleased to hear you are happy with your new grading bucket and the quality of the bucket as well. We hope we can help with any future enquiries you may have. kind regards Michaela- Internal account manager

Posted 8 months ago

“Never let me down 👍”

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Posted 8 months ago

Hello, thank you taking the time to leave us review. I am pleased you are a returning customer and always felt that we haven't let you down. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 8 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews