Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Very polite and helpful”

Helpful Report

Posted 7 months ago

Hi Gillian, thank you for taking the time to leave us a review. I am pleased you feel we provide good customer service as we are always striving to improve our service so welcome any feedback. If there is anything else you need, then please do get in touch! Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Great customer service. The riddle bucket was made to order and arrived as said. The quality is very good as is the price. This is the 3rd item I’ve ordered and am very happy with these purchases.”

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Posted 7 months ago

Hi Brad, thank you for taking the time to leave us a review. It is always nice to hear that our repeat customers are happy with the products and service we provide. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Great service bucket arrived fast”

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Posted 7 months ago

Hi Ryan, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of product and the speed in which we deliver. If there is anything else you need, please do let me now. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Very good company”

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Posted 7 months ago

Hi Andy, thank you for taking the time to leave us a review. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire- Customer Service Manager

Posted 7 months ago

“Delivered as promised next day and very efficient and polite. Ordering process stright forward. Kept abreast of things throughout buying process.”

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Posted 7 months ago

Hi Edward, thank you for taking the time to leave us a review. I am pleased you found our service good and the ordering process easy. If you need anything else at all, please get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Delivered a quality bucket on time at a competitive price thanks”

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Posted 7 months ago

Hi Chris, thank you taking the time to leave us a review, I am delighted you had such a positive experience, If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“rest is good i am just doing my invoices work at the minute and i have found out i have recived a total of 6 to 7 emmails with different attachments for 1 order, this coudve all been packed into one email , which it has but there is no point if there is going to be half a dozen more emails coming through alongside it.”

Helpful Report

Posted 7 months ago

Hello Anonymous, thank you for taking the time to leave us a review. We are always looking for ways we can improve our service, so thank you for the honesty, I will pass your feedback on. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Ordering and delivery was an easy process. Issue with damage to the paint work but won’t stop the work.”

Helpful Report

Posted 7 months ago

Hi Justin, thanks for taking the time to leave us a review, i am pleased you were happy overall with the service and products. I am sorry to hear there was an issue with the paint, if this hasn't been brought to our attention, pleas email us your order number and we can look into this further and get some goodies sent out to you. Kind regards, Claire-Customer Service Manager

Posted 7 months ago

“Fast delivery good competitive pricing”

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Posted 7 months ago

Hi Colin, thank you for taking the time to leave us a review, we are always happy to receive feedback to continuously improve our service. I am pleased you had a positive experience with us, if you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Quick and Efficient Perfect fit a well built bucket”

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Posted 7 months ago

Hi James, thanks for taking the time to leave us a review, i am pleased the buckets fit well and you are happy with the quality of them and the service we provide. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Good service”

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Posted 7 months ago

Hi Pete, thank you for taking the time to leave us a 5* review, i am pleased you were happy with the service provided. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Very friendly & helpful staff. The lady who helped me found the item I was looking for and was very efficient. Great product.”

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Posted 7 months ago

Hi Kevin, thank you for taking the time to leave us a review. I am pleased you are happy with the service provided and the quality of our products. If you need anything else at all, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Excellent customer service, knowledgeable and accurate. Excellent communications throughout sales process; time to manufacture and delivery”

Helpful Report

Posted 7 months ago

Hi Dan, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service, communication and delivery times that we provide. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Perfect, very fast and efficient delivery services.”

Helpful Report

Posted 7 months ago

Hi Edward, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver. If you need anything else at all, please do get in touch. Kind regards, Claire -Customer Service Manager

Posted 7 months ago

“Needed a 6" bucket for my JCB and this Rhinox bucket is perfect. Very well made, top quality material and design. Also supplied with free pins. I viewed cheaper competitors' buckets but I'm glad I chose this one.”

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Posted 7 months ago

Hi John, thank you for taking the time to leave us a review. I am pleased you are happy with quality and price of our items as we do pride ourselves on this. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Great quality product reasonable price and came next day as stated I have used Rhinox before and will continue to do so.”

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Posted 7 months ago

Hi Matt, thank you for taking the time to leave us a review and thank you for your continued business. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Spring quick hitch rod was very expensive”

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Posted 7 months ago

Hi Tony, thank you for taking the time to leave us a review. I am sorry if you found our pricing expensive, we do research in the market and price accordingly within the market. Sorry on this occasion you found us too expensive, i hope this doesn't put you off ordering from us in the future. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“Spoke to Sales for some techincial advice and they emailed me the link to go ahead and place the order. Once ordered, received confirmation and the digger bucket was delivered the next day. Excellent, speedy service.”

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Posted 7 months ago

Hi Karen, thank you for taking the time to leave us a review. I am delighted you found our technical advice, service and speed excellent. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 7 months ago

“always great products and well made delivery is 2nd to none 100% reliable no waiting about for delivery of items wouldnt bother with anyone else with such great service”

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Posted 7 months ago

Hi Andrew, thank you taking the time to leave us a review. We are happy you had such a great experience with us, and we look forward to helping you again in the future. many thanks Michaela- internal account manager

Posted 7 months ago

“Excellent service as always will keep buying from you”

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Posted 7 months ago

Hi Mark, thanks for taking the time to leave us a review. We are pleased to hear you have had another positive experience buying from us. We look forward to assisting you again soon. many thanks Michaela- internal account manager

Posted 7 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews