REGULATION Reviews

4.8 Rating 2,972 Reviews
95 %
of reviewers recommend REGULATION
4.8
Based on 2,972 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read REGULATION Reviews

About REGULATION:

REGULATION has over 30 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Regulation probably has some of the best customer service I've had. They're always happy to answer questions you have and have been absolute saints when it comes to helping me with my latex and any repairs it needs. As a bonus they have a pretty clean website that makes navigating it really easy, with colours and sizes all on one page.
Helpful Report
Posted 1 year ago
Hi Louis, Thanks so much for your kind review! All the best, - REGULATION Support
Posted 1 year ago
Good service and products, held back shipment as requested so it could arrive for a friend’s birthday.
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Posted 2 days ago
Great service. Ordered and item was delivered super quick and can’t fault anything! Will definitely buy again from these great guys!!
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Posted 2 days ago
Great servce both in-store and online as always. Knowledgable staff, great follow up customer service (needed to swap a size).
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Posted 2 days ago
Always has offers & something you don't realise that you need
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Posted 1 week ago
Total in love with my new gear (2 rubber suits) after getting a nice discount and a fast shipment to the Netherlands I'm having much fun with it!
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Posted 1 week ago
Item was cheaply made and very small.
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Posted 1 week ago
I love Regulation. I've been shopping there for years and years and the staff are consistently lovely and very helpful.
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Posted 1 week ago
I always use Regulation as my go to store for kink. They’re so friendly!
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Posted 1 week ago
Alles gut 👌
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Posted 1 week ago
Excellent service and speedy delivery
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Posted 1 week ago
Good choice of equipment/kit in store and on the website. Staff always helpful and polite.
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Posted 1 week ago
Excellent service - both of my orders arrived on time, and one item which I needed to exchange as it didn’t fit properly was sorted out promptly and without any fuss. A pleasure to shop with!!
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Posted 1 week ago
Great selection of products. Frequent promotions and responsive customer service.
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Posted 1 week ago
It was an in person purchase, the first time i have ever been to the London Store. I got in a rush probably 15 min before closure and the two guys working that day were absolute sweethearts and very helpful. I love the fact they also wear something a bit more revealing instead of normal clothes, helps a lot with fitting in the vibe of the store. Might be useful to give them a lanyard or a pin that states they work there, to make it easier to recognise the staff. Also, more of a request, please bring more Bad Dragon toy models. Ordering from the main website is way too expensive for Europe.
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Posted 1 week ago
All fine. Fast production time and good shipment.
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Posted 2 weeks ago
Great service. Prompt delivery
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Posted 2 weeks ago
Excellent service, great products at a good price and fast delivery!
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Posted 2 weeks ago
You know you're into rubber when you get a custom cod piece. The color contrast options really pop and definitely will set yourself out from from a crowd. Highly recommend
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Posted 2 weeks ago
Excellent service and communication, top quality items
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Posted 2 weeks ago
A brilliant and high quality item. I love the regulation limited pin. It compliments my gear really nicely. Arrived fast and well packaged. Thank you!
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Posted 2 weeks ago
REGULATION is rated 4.8 based on 2,972 reviews