REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,774 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,774 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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“Genuine and friendly staff here made me feel at ease. Not overbearing but actually welcoming.”

Helpful Report

Posted 4 years ago

“Easy to use website. Items arrived promptly and as described.”

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Posted 4 years ago

“Always one for a deal when I saw this was on offer in one of Regulation's emails I jumped at the chance to buy the hood. One of the reasons I shop with Regulation is that they keep in touch through emails so I never miss their latest products, special offers and can get the gear I'm after without any hassle.”

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Posted 4 years ago

“OK for service. Product not so good.”

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Posted 4 years ago

“Item lacked a connector to link with power box. Wrote and informed you of this but no response”

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Posted 4 years ago

Hi David, I'm sorry a part of your item was missing. We replied to your email on July 6th and are awaiting a response from you. Our email may have been filtered by your Spam filter so please do check there so we can help resolve this for you - Aryn.

Posted 4 years ago

“It took me a while to find the perfect hood. I found it here at Regulation. It's extremely well made using great quality latex. Very smooth and smells awesome. Postage was quick will definitely be back for more rubber. Thank you Regulation. X”

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Posted 4 years ago

“Super fast delivery. Excellent quality products. Haven’t had to contact customer service with any issues but you can quickly chat with someone via the website. Great stuff.”

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Posted 4 years ago

“Regulation offer a really good mix, a great product range, friendly approachable staff and a very enjoyable place to gear up.”

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Posted 4 years ago

“Amazing, quality product and fast, discreet delivery. 5*”

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Posted 4 years ago

“Service is fast and smooth. I accidentally provided the wrong address for my parcel and after emailing them, they corrected the issue immediately with no issues.”

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Posted 4 years ago

“5 points Excellent service”

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Posted 4 years ago

“Good company with good products”

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Posted 4 years ago

“It was great as usual!”

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Posted 4 years ago

“Always exemplary service and quick delivery”

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Posted 4 years ago

“Your service is ok and my order was traceable but I’ve returned an item and was told that the replacement I’d chosen was out of stock and I would therefore be given a refund. As yet, nothing.”

Helpful Report

Posted 4 years ago

Hi Gerry, I'm sorry you haven't received your refund yet. It can take up to 14 working days for refunds to be processed, so it should be with you soon. You can find more information regarding our returns policy here: https://www.regulation.co.uk/shipping-returns/ - Aryn.

Posted 4 years ago

“Great items . Clear descriptions . Helpful information . A shop for both the learner and the expert .. discrete packaging and fast delivery . You can’t go wrong with this”

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Posted 4 years ago

“Excellent service and very quick. Will definitely buy from Regulation again in the future. Thank you.”

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Posted 4 years ago

“Great service and will order again”

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Posted 4 years ago

“Cannot fault another order from Regulation”

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Posted 4 years ago

“The item doesn't work with my EROS Tek. I have sent an e-mail about it and have not received any responses.”

Helpful Report

Posted 4 years ago

Hi there, I'm sorry to hear that this item doesn't work with your electro kit. I've taken a look at our inbox and we haven't received any emails from anyone regarding this order, or from the email attached to your review. Please do get in touch with us at support@regulation.co.uk and we'll do our best to help you - Aryn.

Posted 4 years ago

REGULATION is rated 4.8 based on 4,774 reviews