REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,804 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and service. Would be great to have better delivery tracking though.”

Helpful Report

Posted 5 years ago

“As usual, great service from Regulation. My order was processed quickly, discreet packaging well sealed. Very happy with items which are of good quality. Recommended.”

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Posted 5 years ago

“Excellent customer support, kept informed and updated throughout the process and when I needed to make changes to delivery details I had the help to do it. I’m a customer for life!! Love visiting the store too.”

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Posted 5 years ago

“Always a good service from Regulation, online and in store. Reliable shipping, great range, good quality products. They're always really helpful and have continued to be as reliable as ever during lockdown. Regulation is always my go-to for gear.”

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Posted 5 years ago

“Always helpful, great quality rubber and Kris always responds fast!”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Great selection of products, hope to see more added over time. I intend to revisit a lot in the future.”

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Posted 5 years ago

“Easy to use website and fast dispatch”

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Posted 5 years ago

“Love regulation so much! Fantastic company and brilliant customer services, I have made many orders with them and will carry on using them!”

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Posted 5 years ago

“A remarkable work which allowed me to understand and solve small as big problems that I caused. I thank them for their patience and kindness in order to help me. Regards Perial Lucas”

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Posted 5 years ago

“Great range of products and good service - would recommend to anyone”

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Posted 5 years ago

“It is always a pleasure to order from Regulation. It's very profesional store and the staff there is always helpful. The quality of products is great.”

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Posted 5 years ago

“Excellent service from Regulation. The item arrived sooner than expected, well packaged, and in good condition.”

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Posted 5 years ago

“The online store has a huge selection of toys clothes and fetish gear including ready to wear so you’ll get something if you have a rush date. Quite understandably a lot of the branded stuff has to be ordered as required which reduces stock and so keeps prices down Website works fairly well. Before you actually buy get a membership because it makes collecting the rewards points easier.”

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Posted 5 years ago

“Ordered my first toy on line, got an email next morning saying dispatched and arrived the following morning. Even on lockdown it was a super fast delivery, first class service from Regulation”

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Posted 5 years ago

“service was fantastic, emailed a request re delivery and the guys kept me informed within an hour if they could get the gear to me in time and what they said was done and delivered . Great job , thanks”

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Posted 5 years ago

“Long time to produce the order, but very good quality.”

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Posted 5 years ago

“Not really happy with the quality. First pair of gloves failed very quickly - within 3 weeks opposed to, as an example 2 years minimum for other similar pairs purchased elsewhere. Second pair i bought from you, the left hand was smaller than than the right. Tried to take a picture at the request of customer services but basically you can't tell the difference photographically and I give up. Will shop elsewhere in future. Not worth the effort nor the expense.”

Helpful Report

Posted 5 years ago

Hi Richard, I've had a look into this for you. We asked for a photo so we could first show our supplier (rather than ask for them to be returned) and then send a new pair out to you. We were waiting for your reply, but not to worry, I'll go ahead and ask for another pair to be sent to you today. They should be shipped tomorrow. All the best, Pete

Posted 5 years ago

“Thanks for bringing some fun to my isolation during these trying times! The catsuit fits like a glove!”

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Posted 5 years ago

“We always find the store very helpful, we would like to have a couple of custom leather items made.”

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Posted 5 years ago

REGULATION is rated 4.8 based on 4,804 reviews