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REGULATION Reviews

4.8 Rating 4,091 Reviews
96 %
of reviewers recommend REGULATION
4.8
Based on 4,091 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read REGULATION Reviews

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

Write Your review

Nice product; however , if u (which I do) live in the USA and you have to return you are totally screwed! Would cost me $300. To send back my pants( they cost me $450) won’t b doing bus there anymore
Helpful Report
Posted 1 year ago
Easy enough to order stuff- still waiting for it to be delivered!!!
Helpful Report
Posted 1 year ago
Hi Andrew, I'm sorry to hear you're still waiting for your order. I've taken a look at the tracking information and it appears that Royal Mail had attempted delivery on October 12th, but you weren't available at the time. They're just waiting to hear from you about whether you'd like the package redelivered or if you'd like to collect it from your local Royal Mail collection office. I hope this helps get your order to you. - Aryn.
Posted 1 year ago
This is my first regulation purchase. This items are well packed and delivered promptly. However, I’m disappointed that the actual Rubber Bike masks seems to be smaller than what was described on the website. Will keep the masks since returning will incur costly international shipment. Hopefully there’s a promotion soon so I can buy a bigger size. Overall - disappointed but not upset.
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Posted 1 year ago
Purchased The Choker, mouth gag and whilst it does live up to its name, the ball is far too large and unless you've got an exceedingly large mouth the ball gets stuck and comes away from the end of the rod that you're trying to shove in. That results in just the metal tip moving forward whilst the ball stays where it is. Nice idea, but to have the option of adding a different sized gag would be great.
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Posted 1 year ago
Hi there, I'm sorry to hear there's a problem with the item you've received - if you'd like to return the item for a full refund, you are more than welcome to and can submit your return using the following link: regulation.co.uk/returns Aryn
Posted 1 year ago
Finding how to give Regulation payment and place th order I have nearly always found impossible until I eventually found a real person who worked wonders. Sometime I have given up and gone elsewhere so whenever I see something I would like to buy from Regulation I look to see if I can get it elsewhere before struggling with the present system. J
Helpful Report
Posted 1 year ago
I thought that this item was going to be a bit bigger than it was. I had trouble getting it in place in my boi as there is no hard(ish) core to help insertion and had to experiment a bit before it worked. Once in it does what it says on the tin. He was smiling at any rate.
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Posted 2 years ago
Stock is fabulous. Staff are a bit 'can't be bothered".
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Posted 2 years ago
It doesn't fit properly and it's a lot smaller than what it looks like, wouldn't recommend if you're average size or bigger
Helpful Report
Posted 2 years ago
It still has not arrived and there is no location tracking
Helpful Report
Posted 2 years ago
Hi Dora, We're sorry your order hasn't arrived yet. Royal Mail are experiencing some delays at the moment owing to the ongoing strike action and the larger-than-normal number of packages they have to ship during the Black Friday sales and holiday period. We're just at the tail end of the 5 working day estimate for your shipment now, but please give them a little bit more time while they catch up with their deliveries and your order should be with you soon! - Aryn
Posted 2 years ago
No complaints about the attentiveness of the entire Regulation staff. However the courier service that was assigned by Regulation didn’t deliver to the correct address and I nearly lost £400 worth of products!
Helpful Report
Posted 2 years ago
Good customer service. International shipping was much higher than it should be. And combining that with import fees it made already expensive products quite pricey.
Helpful Report
Posted 2 years ago
Hi there, I'm sorry the shipping fees were higher than you were expecting. We're constantly monitoring the current prices for shipping across different couriers to bring you the best prices we can, but you can be assured we're always keeping an eye on it and adjusting prices as soon as we can. We are also currently looking into new international options where the import taxes can be pre-paid (with trials being run for a small selection of countries now) - Aryn.
Posted 2 years ago
it says 8.5inch girth its not that i know the softer version has some give but too much for my liking. But that does not mean i won't buy a size up its the absolute best quality and feeling so i will just use this for day use for long sessions
Helpful Report
Posted 3 years ago
Bought a sling asked if everything was included was told yes got home and the sling chains were missing called the shop and was told the chains were extra No point in selling an item if it’s not complete
Helpful Report
Posted 3 years ago
Delivery was incredibly quick and the quality of the product itself was good quality, but the gas mask came with some sort of weird white crust on it that was difficult to remove
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Posted 3 years ago
I'm happy with the product, but had some concerns about the order and delivery. I have just received my order today, six weeks after placing it. Unfortunately, it was sent later than estimated, and then was delayed by two more days after entering the US (to ultimately arrive in Canada). I noticed also that the box had been opened and taped up (fortunately the contents were not damaged). So it has been a long wait (and a rough journey, even after paying the additional duty/customs fees), but I am happy to have received my order in good condition.
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Posted 3 years ago
I Still haven't picked up the things I bought. Please keep them as I will pick up soon.
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Posted 3 years ago
I am prepared to be corrected on this bit I don't believe that the item that I bought it's stainless steel. Parts are but the main body seems like alloy to me.
Helpful Report
Posted 3 years ago
Hi there, I'm sorry you aren't happy with the item you have received - our supplier assures us that the items are made using stainless steel, but if you are unhappy with the item you have received and it is unused, unopened and in the condition it arrived in then you can use the following link to arrange for a return: regulation.co.uk/returns - Aryn
Posted 3 years ago
Very long wait for despatch & delivery
Helpful Report
Posted 3 years ago
Hi Andrew, we're sorry it took longer than expected for your order to be shipped. We typically ship orders within 1 -2 working days, but with the holiday period and extra bank holidays, it took us a little longer to ship your order. We apologise for the inconvenience. - Aryn.
Posted 3 years ago
Hello Pete, In all honesty I wanted to test how good were the materials you are producing all your latex pieces, sadly the gloves I received are not as glossy as the photos in your website, which makes me wonder if the rest of your latex items have the same washed out tone. I do love the looks of the pictures for the polo shirts, the trouser in yellow latex and the long sleeve all black shirt, so definitely will pop in soon just check them live.
Helpful Report
Posted 3 years ago
Hi Oliver, Thanks for your feedback. Most of our latex items are lightly dusted in a talc light powder during production. We often ship garments like this as it provides a layer of protection and because pre-shined latex can arrive smeary and greasy. To shine latex you simply need to wipe the surface with a damp cloth then apply any latex shiner such as our own or Vivishine. This should have been explained in the enclosed leaflet but apologies if it was missed from your shipment. Warm regards, Pete
Posted 3 years ago
Decent selection and service but beware special offers and voucher codes. No indication of expiry date and misleading emails then pointless token offers after they’ve already got your money. Buyer beware.
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Posted 3 years ago
REGULATION is rated 4.8 based on 4,091 reviews