REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,769 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

Write Your review

Tell us how REGULATION made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, great range, and always worth the money.”

Helpful Report

Posted 3 years ago

“awesome shop love it”

Helpful Report

Posted 3 years ago

“Lovely staff, very helpful, great space, anything you could need. Served me beer while I shopped 10/10”

Helpful Report

Posted 3 years ago

“Amazed by the time Jason took to help me with customer service. And I love the way the rubber arrives. Thanks so much!”

Helpful Report

Posted 3 years ago

“Absolutely amazing! Will definitely be coming back for more.”

Helpful Report

Posted 3 years ago

“you emailed me on 24th oct to say my goods were on their way - i have not received them!”

Helpful Report

Posted 3 years ago

Hi Andrew, Thanks for your feedback. Your package was shipped on 24th. There have been some delays due to the industrial action of Royal Mail staff. Your package should arrived this week but please do get in touch if nothing arrives and we'll investigate further. Warm regards, Pete

Posted 3 years ago

“Will send you one,once I receive the order...thanks...so far Fernando has receive nothing yet. So much for Brexit😤.”

Helpful Report

Posted 3 years ago

Hi Jose, Thanks for your feedback. Your order tracking indicates your package was handed over to the local Spanish carrier today so we'd expect your order to arrive in the next few days. All the best, Pete

Posted 3 years ago

“I always find the customer service in Regulation the same as the products - high quality.”

Helpful Report

Posted 3 years ago

“Regulation delivered what I ordered.”

Helpful Report

Posted 3 years ago

“Once again Regulation have excelled. Okay, it's only a single bicep band but I had to have it made. I have such skinny arms that ready-made ones just fall off. It arrived within four weeks and fits perfectly. Thank you”

Helpful Report

Posted 3 years ago

Hi Tony, Thanks very much for your great review. I'm glad the fit if spot on. All the best, Pete

Posted 3 years ago

“I have bought a whole wide range of leather gear and loads of playroom equipment across the last 22 years and I've never been let down or disappointed...the customer service ive experienced each time has been excellent and their products are high quality... and even those bought 22 years ago are still in great shape despite loads of use in my playroom over many years. Definitely recommend and these days my first go to place is Regulation before i try elsewhere.”

Helpful Report

Posted 3 years ago

“As always Regulation provided a rapid, efficient and accurate service. The quality is also excellent as always. I’ve never had a poor experience from Regulation. Highly recommend.”

Helpful Report

Posted 3 years ago

“Fast delivery and well packaged!”

Helpful Report

Posted 3 years ago

“My shirt is perfect and the packaging was also great.”

Helpful Report

Posted 3 years ago

“Always a pleasure shopping at Regulation in Soho. Everybody is most helpful and knowledgeable.”

Helpful Report

Posted 3 years ago

“Good customer service. International shipping was much higher than it should be. And combining that with import fees it made already expensive products quite pricey.”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry the shipping fees were higher than you were expecting. We're constantly monitoring the current prices for shipping across different couriers to bring you the best prices we can, but you can be assured we're always keeping an eye on it and adjusting prices as soon as we can. We are also currently looking into new international options where the import taxes can be pre-paid (with trials being run for a small selection of countries now) - Aryn.

Posted 3 years ago

“My order was safely packed and sent promptly. It was, as described, and I am pleased and grateful.”

Helpful Report

Posted 3 years ago

“Great quality rubber polo shirt - very pleased with purchase”

Helpful Report

Posted 3 years ago

“Helpful staff Expensive gear but always find what I’m looking for”

Helpful Report

Posted 3 years ago

“Really happy with the products that have turned up. Happy with the discreet packaging that the orders come in.”

Helpful Report

Posted 3 years ago

REGULATION is rated 4.8 based on 4,769 reviews