Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,642 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Very helpful company.”

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Posted 4 years ago

“Quick delivery and a great ethos.”

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Posted 4 years ago

“Wish I had read note about telling you about my size to choose a better fit”

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Posted 4 years ago

“fantastic clothing and beautifully made”

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Posted 4 years ago

“My second line hoodie. Great style well made and warm. Arrived within a couple of days. What is not to like.”

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Posted 4 years ago

“Products were shipped and delivered in 2 days. Knitwear was great and sizing exactly as described.”

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Posted 4 years ago

“The service I received from Pachamama was speedy and excellent. The jacket was exactly as described, and I am a very satisfied customer who recommends this company and its products.”

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Posted 4 years ago

“Well, these are my first 2022 Christmas gifts purchased! Having already bought Christmas decorations for Christmas 2021 and found them excellent, I decided to buy 12 as Father Christmas Table decorations for the next Christmas. They will look great.”

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Posted 4 years ago

“Such lovely jumpers and woolies. I got a jumper and some legwarmers from them. The jumper is so warm and cosy. I don't want to ever take it off. Leg warmers are perfect for walking on cold days or just being cosy round the house. Highly reccommend. They are lovely people too. Really helpful on the phone. Will be buying all my jumpers from here in the future. Ethical and sustainable too. 10 out 10! BRILLIANT! Thank you Pachamama. xx”

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Posted 4 years ago

“Wearing Pachamama clothing doesn't go unnoticed by others, and I've shared the site with family and co-workers. My winter survival -without central heating- is due to my collection of cardigans, headbands, beanies, wrist warmers, socks, legwarmers and fingerless-mitten covering hand fashion!”

Pachamama Ltd 5 star review on 17th January 2022

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Posted 4 years ago

Hi Juanita, thanks for your kind review and for recommending us to others! Although we hope your central heating will be sorted soon, we are glad to help you survive the winter! Great photos too - much appreciated. Regards, Pachamama Customer Services

Posted 3 years ago

“Recently purchased 2 Pachamama’s as presents very pleased with prompt delivery and quality of products. Had to change sizes and the changes were handled promptly.”

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Posted 4 years ago

“Cosy, colourful and made by lovely people! What’s not to like?”

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Posted 4 years ago

“Attractive, mostly reasonably priced knitwear and extremely quick delivery (UK)”

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Posted 4 years ago

“Absolutely thrilled with my 2nd Pachamama head band, picked my first one up in a local garden centre/ coffee shop. Thank you”

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Posted 4 years ago

“Lovely natural products”

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Posted 4 years ago

“Wonderful to find fairly traded knitted items to keep warm in!”

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Posted 4 years ago

“Superb customer service and great quality products”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I had a pair of these from my daughter several years ago so was delighted I could get a new pair.”

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Posted 4 years ago

Pachamama Ltd is rated 4.8 based on 1,642 reviews